D
Dashpay
Claimed Business
D
Performance(last 12 months):
Ranked In Financial Services
#69NPS Score
0Unlikely
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVH
Vance H
1 reviews | Active since Jan 2020
31 Dec 2024, 21:55
Dashpay Review
I can't believe I got ****med by this company. They seemed legit at first, promising all these amazing products and services, but it turns out they were just out to take advantage of unsuspecting customers like me. The worst part is that they didn't deliver on any of their promises and now I'm left feeling frustrated and ********** But luckily i was introduced to SP EC TR U M - C RE ST and all i can say is they are professionals in what they do because they helped me retrieve my money in a very short period of time
Helpful (0)
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Vance H
1 reviews | Active since Jan 2020
31 Dec 2024, 21:55
Dashpay Review
I can't believe I got ****med by this company. They seemed legit at first, promising all these amazing products and services, but it turns out they were just out to take advantage of unsuspecting customers like me. The worst part is that they didn't deliver on any of their promises and now I'm left feeling frustrated and ********** But luckily i was introduced to SP EC TR U M - C RE ST and all i can say is they are professionals in what they do because they helped me retrieve my money in a very short period of time
0
Replies (0)LO
Lorna O
1 reviews | Active since Jan 2020
23 Jul 2022, 19:53
Yet another banking institution failure
This is a fight that has been going on for over 2 years now between me and Dashpay/Nedbank. On 31st of March one of our daily credit card "batches" was not paid over into our account from these 2 institutions. I don't know who is ultimately responsible, but initially I was passed from one company to the next and back again. Each one insisting that the other one was responsible. Then they refused to admit that the "batch" in question even existed, even though it was clearly missing. At the time I didn't have the actual credit card slips - due to lockdown and staff changes etc. But I had proof that it did exist. But they both kept telling me it didn't exist and they couldn't find it on their system. Then I found the slips. I sent them through, and they accepted that the batch did in fact exist, and, hey presto, they found the info on their side. Then after months and months of emails back and forth and me demanding our money, they said that my company would have to agree to pay any fees that may incur, and accept if any of our customers refused to pay the amounts after such a long time. I refused - how is any of this our or our clients fault. We pay these 2 companies a lot of money every month for the privilege of using this service, surely they pay some of this to insurance to cover these eventualities? So eventually they paid us our money, which they took from our clients accounts "through the back door". And now, understandably, one of those transactions has been reversed. So basically because of their incompetency and basically, what seems to me, fraudulent behaviour, the only people suffering are us and our clients. Not the people who made this error. How do their "books" balance at the end of each month? This isn't the first time this has happened to us, and I am sure we are not the only ones this has happened to.
Helpful (0)
|Replies (0)LO
Lorna O
1 reviews | Active since Jan 2020
23 Jul 2022, 19:53
Yet another banking institution failure
This is a fight that has been going on for over 2 years now between me and Dashpay/Nedbank. On 31st of March one of our daily credit card "batches" was not paid over into our account from these 2 institutions. I don't know who is ultimately responsible, but initially I was passed from one company to the next and back again. Each one insisting that the other one was responsible. Then they refused to admit that the "batch" in question even existed, even though it was clearly missing. At the time I didn't have the actual credit card slips - due to lockdown and staff changes etc. But I had proof that it did exist. But they both kept telling me it didn't exist and they couldn't find it on their system. Then I found the slips. I sent them through, and they accepted that the batch did in fact exist, and, hey presto, they found the info on their side. Then after months and months of emails back and forth and me demanding our money, they said that my company would have to agree to pay any fees that may incur, and accept if any of our customers refused to pay the amounts after such a long time. I refused - how is any of this our or our clients fault. We pay these 2 companies a lot of money every month for the privilege of using this service, surely they pay some of this to insurance to cover these eventualities? So eventually they paid us our money, which they took from our clients accounts "through the back door". And now, understandably, one of those transactions has been reversed. So basically because of their incompetency and basically, what seems to me, fraudulent behaviour, the only people suffering are us and our clients. Not the people who made this error. How do their "books" balance at the end of each month? This isn't the first time this has happened to us, and I am sure we are not the only ones this has happened to.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
27 Mar 2019, 12:06
Dashpay not for small businesses
This is the worst card terminal system in the world! Don't buy this for your small business! Only 2 weeks after they came and installed the new Dashpay Ingenico device the machine suddenly was not able to go online. We tried phoning, faxing and emailing the company from 09:00 until we gave up after more than 2hours continuously on "hold" eventhough the answering machine even stated "there are currently no calls ahead of you". Their technical support is non-existent, and they lost us thousands of rands in sales in just one day! No small business can suffer this amount of losses without even an explanation!
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Anonymous
1 reviews | Active since Jan 2020
27 Mar 2019, 12:06
Dashpay not for small businesses
This is the worst card terminal system in the world! Don't buy this for your small business! Only 2 weeks after they came and installed the new Dashpay Ingenico device the machine suddenly was not able to go online. We tried phoning, faxing and emailing the company from 09:00 until we gave up after more than 2hours continuously on "hold" eventhough the answering machine even stated "there are currently no calls ahead of you". Their technical support is non-existent, and they lost us thousands of rands in sales in just one day! No small business can suffer this amount of losses without even an explanation!
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JJ
Joshuaa J
1 reviews | Active since Jan 2020
12 Jul 2016, 11:07
Pathetic service
<p>I had a device with this company,did a transaction of R14.600, Mercantile paid out the money but they refusing to settle me telling me transactions were suspected fraud,its being 9 months ,wouldnt the card holder laid a charge back by now,,being emailin with no respond ,went to their office i was told they wil give me feedback withing a day but dololo... Sies ,my money will hunt u down... Try me.</p>
Helpful (0)
|Replies (0)JJ
Joshuaa J
1 reviews | Active since Jan 2020
12 Jul 2016, 11:07
Pathetic service
<p>I had a device with this company,did a transaction of R14.600, Mercantile paid out the money but they refusing to settle me telling me transactions were suspected fraud,its being 9 months ,wouldnt the card holder laid a charge back by now,,being emailin with no respond ,went to their office i was told they wil give me feedback withing a day but dololo... Sies ,my money will hunt u down... Try me.</p>
0
Replies (0)VF
Vick F
1 reviews | Active since Jan 2020
12 Apr 2016, 13:47
DashPay - Card Machine only work with ONE sim card
Dashpay is one of those companies that looks great but taste terrible. First of all there point of sale machines only have one Sim Card installed. So let's say Vodacom is having problems you won't be able to do transactions. We suggested they supply us with a Different Network sim. They can do that but then you have to PAY FOR A SECOND MACHINE.<br> <br> Really you pay Dashpay to be able to do transactions - how they make that work should be there problem. And to resolve the problem they should not make the customer pay for it. When we informed them that we are not happy with this, and to intend to cancel the contract they also IMMEDIATELY SUSPENDED the machine.<br> <br> But stupid if you ask me, because surely the more money (Being able to do transactions) you make, the more money they make. But off course the arrogant people in there call centre don't gives a rats ass.<br>
Helpful (0)
|Replies (0)VF
Vick F
1 reviews | Active since Jan 2020
12 Apr 2016, 13:47
DashPay - Card Machine only work with ONE sim card
Dashpay is one of those companies that looks great but taste terrible. First of all there point of sale machines only have one Sim Card installed. So let's say Vodacom is having problems you won't be able to do transactions. We suggested they supply us with a Different Network sim. They can do that but then you have to PAY FOR A SECOND MACHINE.<br> <br> Really you pay Dashpay to be able to do transactions - how they make that work should be there problem. And to resolve the problem they should not make the customer pay for it. When we informed them that we are not happy with this, and to intend to cancel the contract they also IMMEDIATELY SUSPENDED the machine.<br> <br> But stupid if you ask me, because surely the more money (Being able to do transactions) you make, the more money they make. But off course the arrogant people in there call centre don't gives a rats ass.<br>
0
Replies (0)