DC Credit Protect (Pty) Ltd
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
DC Credit Protect (Pty) Ltd
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mlungisi M
1 reviews | Active since Jan 2020
27 Sept 2025, 09:11
Unauthorised deduction
They debit my in my account without my permission’s I’m not in the debt so they must remove my name under depth review my name is clear I have no difficulties to pay my account I don’t need this company they are ****mers
Helpful (0)
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Mlungisi M
1 reviews | Active since Jan 2020
27 Sept 2025, 09:11
Unauthorised deduction
They debit my in my account without my permission’s I’m not in the debt so they must remove my name under depth review my name is clear I have no difficulties to pay my account I don’t need this company they are ****mers
0
Replies (0)MS
Marius S
1 reviews | Active since Jan 2020
19 Dec 2024, 02:41
Be aware
Please be aware of this company. I was approached by this company in 2023 with all sorts of promises on how I can save on my current credit insurance. After a year of collecting their premiums I was informed by my previous bank that they have only now after a year of collecting their premiums requested the cancellation of my previous credit insurance.
Helpful (0)
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Marius S
1 reviews | Active since Jan 2020
19 Dec 2024, 02:41
Be aware
Please be aware of this company. I was approached by this company in 2023 with all sorts of promises on how I can save on my current credit insurance. After a year of collecting their premiums I was informed by my previous bank that they have only now after a year of collecting their premiums requested the cancellation of my previous credit insurance.
0
Replies (0)DW
Divan W
1 reviews | Active since Jan 2020
12 Nov 2024, 14:53
Claim request.
Good afternoon, I have send you mails twice today no response , I have contacted you and was informed I will receive a call from you nothing please if your claims department can't assist then don't expect me to pay you every month and when You want to submit an claim you ignore me.
Helpful (0)
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Divan W
1 reviews | Active since Jan 2020
12 Nov 2024, 14:53
Claim request.
Good afternoon, I have send you mails twice today no response , I have contacted you and was informed I will receive a call from you nothing please if your claims department can't assist then don't expect me to pay you every month and when You want to submit an claim you ignore me.
0
Replies (0)MW
Marko W
1 reviews | Active since Jan 2020
28 Oct 2024, 08:21
Difficult to Contact and No Feedback
I have submitted a claim with DC Credit Protect, and they have been very helpful at the start. The claim was supposed to be finalised before my debt review debit order went off, but that has now already happened and Im still not sure if the claim is approved or rejected. I have sent mails to the claims department since last week Tuesday with no answer, I have tried to call on various occasions, but after 3 minutes in the queue my call is ended. I urgently need to know whether my claim is approved or if anything is required for it to be paid out etc.
Helpful (0)
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Marko W
1 reviews | Active since Jan 2020
28 Oct 2024, 08:21
Difficult to Contact and No Feedback
I have submitted a claim with DC Credit Protect, and they have been very helpful at the start. The claim was supposed to be finalised before my debt review debit order went off, but that has now already happened and Im still not sure if the claim is approved or rejected. I have sent mails to the claims department since last week Tuesday with no answer, I have tried to call on various occasions, but after 3 minutes in the queue my call is ended. I urgently need to know whether my claim is approved or if anything is required for it to be paid out etc.
0
Replies (0)AA
Anon A
1 reviews | Active since Jan 2020
22 Aug 2024, 11:38
Thank you DC Credit Protect!
I want to say a big thank you to Josline and team at DC Credit Protect for your prompt service and professional assistance. You really came through for me and for that I will be forever grateful. More insurance companies should aim to have a no frills and streamlined approach as you do with valid claims. Definitely recommend!
Helpful (0)
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Anon A
1 reviews | Active since Jan 2020
22 Aug 2024, 11:38
Thank you DC Credit Protect!
I want to say a big thank you to Josline and team at DC Credit Protect for your prompt service and professional assistance. You really came through for me and for that I will be forever grateful. More insurance companies should aim to have a no frills and streamlined approach as you do with valid claims. Definitely recommend!
0
Replies (0)EM5
Edward Manthwa 5906135754086
1 reviews | Active since Jan 2020
7 Aug 2024, 12:01
Honestly, Nobambo is...
Honestly, Nobambo is a darling, helping us
Helpful (0)
|Replies (0)EM5
Edward Manthwa 5906135754086
1 reviews | Active since Jan 2020
7 Aug 2024, 12:01
Honestly, Nobambo is...
Honestly, Nobambo is a darling, helping us
0
Replies (0)yB
yvonne B
1 reviews | Active since Jan 2020
12 Jun 2024, 16:14
Why do we pay if we cannot claim when we need to?
If I could I would give them Zero stars. My salary recently got cut, I submitted a claim as a portion of the policy states that they will cover loss of income. My employer gave me a choice. either they retrench me or I take on a smaller role at a reduced salary. Since work is not that easy to find I opted for the cut in my salary. NOW DC credit protect and their underwriters African Unity Life (Pty) Ltd come back and tell me that my claim was rejected as I accepted the reduction in salary. It is not like I walked up to my employer and asked them to cut my salary. They did not even ask for any additional information. This is the company that is supposed to assist with people under debt review. Why do we pay if we cannot claim when we need to? Please maybe try and actually help your customers.
Helpful (0)
|Replies (0)yB
yvonne B
1 reviews | Active since Jan 2020
12 Jun 2024, 16:14
Why do we pay if we cannot claim when we need to?
If I could I would give them Zero stars. My salary recently got cut, I submitted a claim as a portion of the policy states that they will cover loss of income. My employer gave me a choice. either they retrench me or I take on a smaller role at a reduced salary. Since work is not that easy to find I opted for the cut in my salary. NOW DC credit protect and their underwriters African Unity Life (Pty) Ltd come back and tell me that my claim was rejected as I accepted the reduction in salary. It is not like I walked up to my employer and asked them to cut my salary. They did not even ask for any additional information. This is the company that is supposed to assist with people under debt review. Why do we pay if we cannot claim when we need to? Please maybe try and actually help your customers.
0
Replies (0)NF
Nisha F
1 reviews | Active since Jan 2020
20 Mar 2024, 09:24
DCC Credit Protect, do they genuinely safeguards against unforeseen circumstances?
After losing my job, I enrolled in a debt review program to alleviate my financial burden by reducing interest rates and debt payments. As part of this process, I was advised to obtain an insurance policy to safeguard against unforeseen circumstances such as death, disability, or unemployment. However, I soon discovered a critical caveat within the policy provided by companies like DC Credit Protect: it excluded coverage for situations involving fixed-term contracts. This clause effectively meant that if I were to be retrenched or my contract expired, leaving me without a job, the insurance would not provide the financial support I had hoped for during such periods of unemployment. Despite faithfully paying for the policy for nearly a year, I found myself in a situation where it offered me no real benefit when I needed it most. I urge others undergoing debt review to carefully scrutinize the terms of any insurance policies they consider taking out, ensuring they fully understand the exclusions and limitations. Otherwise, they may find themselves in a similar predicament, paying for protection that ultimately fails to provide the necessary assistance in times of need.
Helpful (0)
|Replies (0)NF
Nisha F
1 reviews | Active since Jan 2020
20 Mar 2024, 09:24
DCC Credit Protect, do they genuinely safeguards against unforeseen circumstances?
After losing my job, I enrolled in a debt review program to alleviate my financial burden by reducing interest rates and debt payments. As part of this process, I was advised to obtain an insurance policy to safeguard against unforeseen circumstances such as death, disability, or unemployment. However, I soon discovered a critical caveat within the policy provided by companies like DC Credit Protect: it excluded coverage for situations involving fixed-term contracts. This clause effectively meant that if I were to be retrenched or my contract expired, leaving me without a job, the insurance would not provide the financial support I had hoped for during such periods of unemployment. Despite faithfully paying for the policy for nearly a year, I found myself in a situation where it offered me no real benefit when I needed it most. I urge others undergoing debt review to carefully scrutinize the terms of any insurance policies they consider taking out, ensuring they fully understand the exclusions and limitations. Otherwise, they may find themselves in a similar predicament, paying for protection that ultimately fails to provide the necessary assistance in times of need.
0
Replies (0)