Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I tried to buy chocolate at deals that was on promotion but realized the price was too high when I asked the cashier to void the chocolates she was so rude, Hlengiwe cashier at Deals in mall of Africa is the worst, her attitude stinks, she doesn’t deserve to work with people. She should be fired
1 reviews | Active since Jan 2020
I tried to buy chocolate at deals that was on promotion but realized the price was too high when I asked the cashier to void the chocolates she was so rude, Hlengiwe cashier at Deals in mall of Africa is the worst, her attitude stinks, she doesn’t deserve to work with people. She should be fired
1 reviews | Active since Jan 2020
I had a very bad experience in Dealz N1 city..my 2 kids and I were in the store today..we were sanitizing our hands when some went to my daughter's eyes.. she is 4yrs old and the sanitizer is at eye height ..I called for help,for water but the workers at the store just carried on what they were going..I ran into the shop and looked for water in the fridge so that I could rinse her eyes..no assistance was given,manager was also never minded..workers also didn't care..they brought a glass of water once I had stood in line to buy water..I'm just so ****ed at them for not reacting to an emergency.things could of been worse..I managed to rinse her eyes with water which I had bought..poor customer service from a teller as well saying that it's her job to stay by the till even if there is an emergency..clearly money comes first at DEALZ N1 city
1 reviews | Active since Jan 2020
I had a very bad experience in Dealz N1 city..my 2 kids and I were in the store today..we were sanitizing our hands when some went to my daughter's eyes.. she is 4yrs old and the sanitizer is at eye height ..I called for help,for water but the workers at the store just carried on what they were going..I ran into the shop and looked for water in the fridge so that I could rinse her eyes..no assistance was given,manager was also never minded..workers also didn't care..they brought a glass of water once I had stood in line to buy water..I'm just so ****ed at them for not reacting to an emergency.things could of been worse..I managed to rinse her eyes with water which I had bought..poor customer service from a teller as well saying that it's her job to stay by the till even if there is an emergency..clearly money comes first at DEALZ N1 city
1 reviews | Active since Jan 2020
They are false advertising we have purchase a decorder from the with 1 month free but that turn to be a lie we been calling for weeks to excess that 1 month keep saying they will send it don't buy from them they cheering the public very bad customer service
1 reviews | Active since Jan 2020
They are false advertising we have purchase a decorder from the with 1 month free but that turn to be a lie we been calling for weeks to excess that 1 month keep saying they will send it don't buy from them they cheering the public very bad customer service
1 reviews | Active since Jan 2020
My family and I enjoy shopping at dealz but have recently had a very unpleasant experience. We popped in the Paarl branch to purchase a few items. My 5 year old son told us he needs to go to the toilet desperately. My husband asked the manageress if my son can use their toilet quickly but she was rude and abrupt with my husband, she then threw the keys at one of her staff members and said " vat die klong toilet toe". My husband explained that we don't feel comfortable with a stranger taking our son to the toilet and that he wouldn't even go with a stranger because he has a spectrum disorder and will start freaking out and crying. She said nobody is allowed in the back and neither my husband or myself are allowed to take him. My husband told her that a staff member can come with and watch me while I take him but she said there's no way she will allow us to take him and that if we don't like it we must take our son outside to pee by the tree. Needless to say my son ended up urinating in the street while other clients of dealz looked on in disgust.. The way the manageress handled our situation was highly unprofessional. She should not be allowed to handle customers, she is rude, offensive, abrupt, unprofessional and if that's the way she speaks to customers, I can't even imagine how she treats her staff. I wouldn't recommend dealz Paarl to anybody. If you like dealz, rather take a drive out to the Somerset west Branch where you will find friendly professional service.
1 reviews | Active since Jan 2020
My family and I enjoy shopping at dealz but have recently had a very unpleasant experience. We popped in the Paarl branch to purchase a few items. My 5 year old son told us he needs to go to the toilet desperately. My husband asked the manageress if my son can use their toilet quickly but she was rude and abrupt with my husband, she then threw the keys at one of her staff members and said " vat die klong toilet toe". My husband explained that we don't feel comfortable with a stranger taking our son to the toilet and that he wouldn't even go with a stranger because he has a spectrum disorder and will start freaking out and crying. She said nobody is allowed in the back and neither my husband or myself are allowed to take him. My husband told her that a staff member can come with and watch me while I take him but she said there's no way she will allow us to take him and that if we don't like it we must take our son outside to pee by the tree. Needless to say my son ended up urinating in the street while other clients of dealz looked on in disgust.. The way the manageress handled our situation was highly unprofessional. She should not be allowed to handle customers, she is rude, offensive, abrupt, unprofessional and if that's the way she speaks to customers, I can't even imagine how she treats her staff. I wouldn't recommend dealz Paarl to anybody. If you like dealz, rather take a drive out to the Somerset west Branch where you will find friendly professional service.
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