DC
Debt Counselling Group South Africa
Claimed Business
DC
Debt Counselling Group South Africa
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
5(0%)
4(0%)
3(0%)
2(100%)
1(0%)
Frequently Asked Questions About Debt Counselling Group South Africa
Debt Counselling Group South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Debt Counselling Group South Africa across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Mario J
1 reviews | Active since Jan 2020
28 Oct 2025, 10:51
No feedback relating to my debt review accounts not being paid
I am currently under debt review with Debt Counselling Group South Africa since 2015, and I recently discovered that they are deducting money for my Buffalo City Municipality account, but it is not reflecting on the municipal bill. I have written DCGSA and the Registered Payment Distribution Agency DC Partners email correspondence for 3 weeks, to which they have yet to respond. I have every right to know what is going on, and it's been 4 months since my account has not been paid. I am very unhappy with the service from both companies.
Helpful (0)
|Replies (0)MJ
Mario J
1 reviews | Active since Jan 2020
28 Oct 2025, 10:51
No feedback relating to my debt review accounts not being paid
I am currently under debt review with Debt Counselling Group South Africa since 2015, and I recently discovered that they are deducting money for my Buffalo City Municipality account, but it is not reflecting on the municipal bill. I have written DCGSA and the Registered Payment Distribution Agency DC Partners email correspondence for 3 weeks, to which they have yet to respond. I have every right to know what is going on, and it's been 4 months since my account has not been paid. I am very unhappy with the service from both companies.
0
Replies (0)DH
Debbie H
1 reviews | Active since Jan 2020
16 May 2025, 05:04
DCSA terrible service
My son was made wonderful promises by DCSA. Approximately 4 months down the line they have never paid his account for his bakkie. the bank now wants to repossess his bakkie which he needs for work and to earn an income. When you call to speak to a manager because the person you dealing with is not there and no one else can assist they just leave you holding indefinitely I waited 15 minutes no one came back to me. when calling back they just hang up on you. We needed to ask for statements to show where the funds my son paid went and what they did with his money ....no one assists. some one eventually called my son said he was dealing with the bank.....6pm that evening the bank called to say they are repossession his car the next morning. SO NOT ACCEPTABLE!!! Be careful who you choose to assist you with debt counseling
Helpful (0)
|Replies (0)DH
Debbie H
1 reviews | Active since Jan 2020
16 May 2025, 05:04
DCSA terrible service
My son was made wonderful promises by DCSA. Approximately 4 months down the line they have never paid his account for his bakkie. the bank now wants to repossess his bakkie which he needs for work and to earn an income. When you call to speak to a manager because the person you dealing with is not there and no one else can assist they just leave you holding indefinitely I waited 15 minutes no one came back to me. when calling back they just hang up on you. We needed to ask for statements to show where the funds my son paid went and what they did with his money ....no one assists. some one eventually called my son said he was dealing with the bank.....6pm that evening the bank called to say they are repossession his car the next morning. SO NOT ACCEPTABLE!!! Be careful who you choose to assist you with debt counseling
0
Replies (0)PS
Pamela S
1 reviews | Active since Jan 2020
5 Mar 2024, 18:57
DCGSA
<div>This company put me under debt review without signing any agreement with them, just after an assessment after which I declined their services, and canceled everything. They are now demanding R15000 from me.</div>
Helpful (0)
|Replies (0)SP
Santana P
1 reviews | Active since Jan 2020
14 Mar 2022, 14:46
Not a client of DCGSA but i am on their books
I had a bad experience with Alisha who is you HELP - i want to cancel my debt review as i have had no contact with them and all my accounts are paid - She wont answer my questions and tells me i am not her customer but yet i am not allowed to get a termination certificate - In black and white i am not DCGSA client, then this is fraud as i am not their client and i am being spoken to like trash and bullied when i asked her for questions - but refuses to answer Good Day, We will not tolerate your rude emails, we do get the paid up letters for consumers who are PAYING us to do so, you are not paying for our services yet you expect us to tolerate your condescending emails and false allegations. It is the NCR who has you listed, not us so please make sure you know your facts before you sound so sure of yourself. The amount of absolute false information is also clear by your statement saying you have had nothing to do with us in 4 ½ years when your last payment was on the 1/07/2019, mealy 2 ½ years ago. Please don’t waste our time that you are not paying for with lies and fables and bent truths. Don’t consider yourself a client either as you are not, you have not paid us to provide a service since 2019
Helpful (0)
|Replies (0)SP
Santana P
1 reviews | Active since Jan 2020
14 Mar 2022, 14:46
Not a client of DCGSA but i am on their books
I had a bad experience with Alisha who is you HELP - i want to cancel my debt review as i have had no contact with them and all my accounts are paid - She wont answer my questions and tells me i am not her customer but yet i am not allowed to get a termination certificate - In black and white i am not DCGSA client, then this is fraud as i am not their client and i am being spoken to like trash and bullied when i asked her for questions - but refuses to answer Good Day, We will not tolerate your rude emails, we do get the paid up letters for consumers who are PAYING us to do so, you are not paying for our services yet you expect us to tolerate your condescending emails and false allegations. It is the NCR who has you listed, not us so please make sure you know your facts before you sound so sure of yourself. The amount of absolute false information is also clear by your statement saying you have had nothing to do with us in 4 ½ years when your last payment was on the 1/07/2019, mealy 2 ½ years ago. Please don’t waste our time that you are not paying for with lies and fables and bent truths. Don’t consider yourself a client either as you are not, you have not paid us to provide a service since 2019
0
Replies (0)