Debtco Group

Based on recent customer reviews, Debtco Group receives overwhelmingly positive feedback for its individual portfolio managers, particularly Fareed, who is praised consistently for patience, friendliness, and clear explanations. Staff Professionalism & Expertise (4.5) and Communication & Responsiveness (4.4) are clear strengths. However, a recurring pattern of serious complaints around misleading sales practices and unresolved post-clearance issues significantly impacts Trust, Reliability & Ethics (3.2).

Debtco Group's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Expertise. Customers consistently praise named portfolio managers, especially Fareed, for exceptional patience, friendliness, empathy, and willingness to explain complex debt review processes step by step.

The most common complaint about Debtco Group, based on Hellopeter's AI analysis of recent customer reviews, is Trust, Reliability & Ethics. A recurring pattern of complaints describes misleading sales calls where customers allege they were not informed about debt review implications. Clearance letter delays and post-service ITC issues erode trust.

Debtco Group ranks #3 in Legal Services on Hellopeter with an overall AI Score of 4.2 out of 5, compared to the industry average of 2.5. Its strongest theme is Staff Expertise at 4.5; its weakest is Trust & Ethics at 3.2. Best-in-class for Legal Services is ZEEK GOLD (4.7). How is the AI Score calculated? →

Debtco Group has a TrustIndex of 6.5 out of 10 on Hellopeter, based on 333 reviews in the last 12 months. Hellopeter has tracked Debtco Group across 546 total reviews. How is the TrustIndex calculated? →