DP
Delta Panelbeaters
Unclaimed Business
DP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Delta Panelbeaters
Delta Panelbeaters has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Delta Panelbeaters across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRvdM
Ruben van der Merwe
1 reviews | Active since Jan 2020
29 Jan 2026, 13:56
Owner is a **********, rude and unprofessional
I am writing to formally lodge a complaint regarding the conduct of the owner, Robin, during my wife’s visit to your workshop to request a quotation for vehicle repairs. My wife approached your workshop in good faith to obtain a quote. She was met by Robin, who immediately stated that he was not interested in quoting, explaining that his workshop was “the best and the most expensive” and that he would therefore not take on the work. This was communicated in a rude, dismissive, and unprofessional manner. At no point was there a polite explanation, alternative suggestion, or professional courtesy extended. The interaction left my wife feeling disrespected and uncomfortable. Regardless of whether the workshop wished to take on the job or not, there is no justification for discourteous or arrogant behavior toward a potential customer. We fully respect a business’s right to decline work. However, professionalism, respect, and basic customer service should always be upheld—especially by an owner representing their business. I trust this matter will be taken seriously and that steps will be taken to address the conduct described above. We would appreciate acknowledgment of this complaint and clarity on how such situations will be handled going forward.
Helpful (0)
|Replies (0)RvdM
Ruben van der Merwe
1 reviews | Active since Jan 2020
29 Jan 2026, 13:56
Owner is a **********, rude and unprofessional
I am writing to formally lodge a complaint regarding the conduct of the owner, Robin, during my wife’s visit to your workshop to request a quotation for vehicle repairs. My wife approached your workshop in good faith to obtain a quote. She was met by Robin, who immediately stated that he was not interested in quoting, explaining that his workshop was “the best and the most expensive” and that he would therefore not take on the work. This was communicated in a rude, dismissive, and unprofessional manner. At no point was there a polite explanation, alternative suggestion, or professional courtesy extended. The interaction left my wife feeling disrespected and uncomfortable. Regardless of whether the workshop wished to take on the job or not, there is no justification for discourteous or arrogant behavior toward a potential customer. We fully respect a business’s right to decline work. However, professionalism, respect, and basic customer service should always be upheld—especially by an owner representing their business. I trust this matter will be taken seriously and that steps will be taken to address the conduct described above. We would appreciate acknowledgment of this complaint and clarity on how such situations will be handled going forward.
0
Replies (0)MS
mV
mariet V
1 reviews | Active since Jan 2020
3 Mar 2023, 16:06
Panelbeating to Electrical nightmare!!!
I recently had an unfortunate experience with Delta Panelbeaters that left me incredibly frustrated and disappointed with their service. My car was damaged by a brick in mid-December 2022, and my insurance company, Santam, referred me to Delta for repairs. When I handed my car over to them in mid-January 2023, there were no issues with the electronics in my car. However, a few days before they notified me that my car was ready to be picked up, my tracker alerted me that the battery had been disconnected or died. When I went to collect my car, I saw them jump-starting it from the front of their service center. Upon inspection, I found numerous faults with the panelbeating repair work they had done and brought them to Delta's attention. They asked me to bring my car back to them the following week. However, after driving less than 1km from the service center, I realized that the electronics in my car were not working properly. My navigation/entertainment system was dead, and my charge points were not working either. I immediately returned to Delta, and they told me to bear in mind that the battery was drained and that I should drive the car to charge it. They agreed to have me bring it back to them the following week. Unfortunately, even after driving 60km, nothing changed. In fact, I realized that the roof bar they had fitted back was not secured correctly and had fallen off somewhere along the way. By the end of the third day of having my car back, my battery had died again, and Delta had to come and jump-start the vehicle to take it back to their service center on January 31st. Since then, Delta has had their own auto electrical partner inspect and evaluate my car, and as of March 3rd, 2023, more than a month later, I have not yet had my car returned to me. A few days ago, on February 28th, Netstar alerted me that my battery had been disconnected or died again. When I went to the address where my car was supposed to be being worked on, I found it diagonally across the road from the auto electrician's workshop, not near where he was working, with my bonnet still loosely open and in what appeared to be a very unsafe area. I was extremely frustrated and confronted the auto electrician about the situation. We did not have a pleasant exchange, and I left even more upset by the fact that the auto electrician wanted me to believe that nothing could go wrong with a jump start, which I have since learned is not true. This led me to believe that Delta and Advanced Auto Electrical, their partner, were in cahoots and doing all they could to cover up their faults. In the end, I contacted Delta's owner, Robin Gaffley, who did try to assist me and who bore the brunt of my frustration unfortunately. However, he ultimately came back to me saying that Advanced Auto Electrical places the blame of the faults on my nav/entertainment system installation, which had been arranged through Motus Nissan in Tygervalley when I purchased the vehicle in August 2020. To date, there had been no issues with the system, so I find it hard to believe that this could be the cause of the problems - 2 almost 3 years later. Overall, my experience with Delta Panelbeaters has been extremely disappointing, and I would warn any potential customers to stay away from their services. STAY FAR FAR AWAY - they're not worth your time and hassle. If you're with Santam insist on a different repair centre! In the photo... one arrow points to my car, the other to the loosely opened bonnet (hard to see in the photo, but I had to put pressure on it to close it), and finally the arrow at the back of the photo points to where Advanced Auto Electrical is situated - guess I'll never get my car back at this rate - and certainly not in the working condition it was in. Next stop - Ombudsman.
Helpful (0)
|Replies (0)mV
mariet V
1 reviews | Active since Jan 2020
3 Mar 2023, 16:06
Panelbeating to Electrical nightmare!!!
I recently had an unfortunate experience with Delta Panelbeaters that left me incredibly frustrated and disappointed with their service. My car was damaged by a brick in mid-December 2022, and my insurance company, Santam, referred me to Delta for repairs. When I handed my car over to them in mid-January 2023, there were no issues with the electronics in my car. However, a few days before they notified me that my car was ready to be picked up, my tracker alerted me that the battery had been disconnected or died. When I went to collect my car, I saw them jump-starting it from the front of their service center. Upon inspection, I found numerous faults with the panelbeating repair work they had done and brought them to Delta's attention. They asked me to bring my car back to them the following week. However, after driving less than 1km from the service center, I realized that the electronics in my car were not working properly. My navigation/entertainment system was dead, and my charge points were not working either. I immediately returned to Delta, and they told me to bear in mind that the battery was drained and that I should drive the car to charge it. They agreed to have me bring it back to them the following week. Unfortunately, even after driving 60km, nothing changed. In fact, I realized that the roof bar they had fitted back was not secured correctly and had fallen off somewhere along the way. By the end of the third day of having my car back, my battery had died again, and Delta had to come and jump-start the vehicle to take it back to their service center on January 31st. Since then, Delta has had their own auto electrical partner inspect and evaluate my car, and as of March 3rd, 2023, more than a month later, I have not yet had my car returned to me. A few days ago, on February 28th, Netstar alerted me that my battery had been disconnected or died again. When I went to the address where my car was supposed to be being worked on, I found it diagonally across the road from the auto electrician's workshop, not near where he was working, with my bonnet still loosely open and in what appeared to be a very unsafe area. I was extremely frustrated and confronted the auto electrician about the situation. We did not have a pleasant exchange, and I left even more upset by the fact that the auto electrician wanted me to believe that nothing could go wrong with a jump start, which I have since learned is not true. This led me to believe that Delta and Advanced Auto Electrical, their partner, were in cahoots and doing all they could to cover up their faults. In the end, I contacted Delta's owner, Robin Gaffley, who did try to assist me and who bore the brunt of my frustration unfortunately. However, he ultimately came back to me saying that Advanced Auto Electrical places the blame of the faults on my nav/entertainment system installation, which had been arranged through Motus Nissan in Tygervalley when I purchased the vehicle in August 2020. To date, there had been no issues with the system, so I find it hard to believe that this could be the cause of the problems - 2 almost 3 years later. Overall, my experience with Delta Panelbeaters has been extremely disappointing, and I would warn any potential customers to stay away from their services. STAY FAR FAR AWAY - they're not worth your time and hassle. If you're with Santam insist on a different repair centre! In the photo... one arrow points to my car, the other to the loosely opened bonnet (hard to see in the photo, but I had to put pressure on it to close it), and finally the arrow at the back of the photo points to where Advanced Auto Electrical is situated - guess I'll never get my car back at this rate - and certainly not in the working condition it was in. Next stop - Ombudsman.
0
Replies (0)LS
RE
Reinhard E
1 reviews | Active since Jan 2020
26 Aug 2020, 17:01
R500 for a Quote from Delta Panelbeaters
My car was thrown by a rock from protestors. I went to delta in strand to see if it could be done cheaper than my excess would be. They wanted to charge me R500 for a minute of their time to look at the car to give me a quote. Word of mouth is not going to count in their favour.
Helpful (0)
|Replies (0)RE
Reinhard E
1 reviews | Active since Jan 2020
26 Aug 2020, 17:01
R500 for a Quote from Delta Panelbeaters
My car was thrown by a rock from protestors. I went to delta in strand to see if it could be done cheaper than my excess would be. They wanted to charge me R500 for a minute of their time to look at the car to give me a quote. Word of mouth is not going to count in their favour.
0
Replies (0)NS
Nick S
1 reviews | Active since Jan 2020
22 Aug 2017, 09:00
Poor service
In June 2016 my car was in an accident and took it to Delta Panelbeaters. After the repairs were done I had to take it back three more times. The rubber in the mudguard was not installed, there were overspray on other parts of the body. The stone chip decals was not installed. My wife drive the car and after 1,5 weeks when I fill the car up with petrol I notice that there was overspray in the petrol cap area and also the rubber was sprayed white and had to take it back again. In July this year I had to have a scratch on the door done again. I thought I will give Delta Panel beaters another chance. I completed a form where they ask you if you want a sms on the progress of the car and I ticked "Yes" but had to call once again to find out if the car was ready. Repair was done and receive the car on Friday, 18 August 2017. I called Mr. Bosman on Monday, 21 August because the body at the bottom of the door made a bulge. He said they will fetch the car and when I called late afternoon he said he completely forgot about it. Took the car back myself today, 22 August. The manager, Mr. Bosman asked me why it is like that, I said I should ask him the question, surely quality inspections should be done before the vehicle left the workshop. He even said to me that he saw it, strange when you saw it why let the vehicle leave the workshop. I called Delta Panel beaters two weeks ago to speak to Mr. Gaffley, the owner but was told he is not available and the he will call me back, up to today he did not call back. This morning when I took the vehicle back I asked if I can speak to Mr. Gaffley and was told he is busy on his computer and can't see me now I have to wait for a while. I waited for about 30minutes and again ask if Mr. Gaffley is still busy and was told that he will be long on his computer. Now if his computer work is more important than his customer, where his income is derive from, then I have a big question mark of his customer relations. People please think carefully if you want to take your car for the repairs to Delta Panel beaters. I will definitely also take the issue up with my insurance, Santam.
Helpful (0)
|Replies (0)NS
Nick S
1 reviews | Active since Jan 2020
22 Aug 2017, 09:00
Poor service
In June 2016 my car was in an accident and took it to Delta Panelbeaters. After the repairs were done I had to take it back three more times. The rubber in the mudguard was not installed, there were overspray on other parts of the body. The stone chip decals was not installed. My wife drive the car and after 1,5 weeks when I fill the car up with petrol I notice that there was overspray in the petrol cap area and also the rubber was sprayed white and had to take it back again. In July this year I had to have a scratch on the door done again. I thought I will give Delta Panel beaters another chance. I completed a form where they ask you if you want a sms on the progress of the car and I ticked "Yes" but had to call once again to find out if the car was ready. Repair was done and receive the car on Friday, 18 August 2017. I called Mr. Bosman on Monday, 21 August because the body at the bottom of the door made a bulge. He said they will fetch the car and when I called late afternoon he said he completely forgot about it. Took the car back myself today, 22 August. The manager, Mr. Bosman asked me why it is like that, I said I should ask him the question, surely quality inspections should be done before the vehicle left the workshop. He even said to me that he saw it, strange when you saw it why let the vehicle leave the workshop. I called Delta Panel beaters two weeks ago to speak to Mr. Gaffley, the owner but was told he is not available and the he will call me back, up to today he did not call back. This morning when I took the vehicle back I asked if I can speak to Mr. Gaffley and was told he is busy on his computer and can't see me now I have to wait for a while. I waited for about 30minutes and again ask if Mr. Gaffley is still busy and was told that he will be long on his computer. Now if his computer work is more important than his customer, where his income is derive from, then I have a big question mark of his customer relations. People please think carefully if you want to take your car for the repairs to Delta Panel beaters. I will definitely also take the issue up with my insurance, Santam.
0
Replies (0)