

TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
DFA has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked DFA across 35 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have a customer that I do support for. Their Cape Town branch has been down for a week after a 50m fibre move in the same complex. Since the move, its gone from a working fibre to not working for over 7 days now. It is a shared service line, So DFA and Metro together supply the services. This morning, I logged a call on their online portals for feedback and all I got was an automated response but no updates. The link is still down. As an end user and the entity responsible for payment, we have no way or path to talk to the actual provider of the services. The Metro call log is all I have. Ticket 985990 and 988328, because theyare the receiver of the payments. The responce from DFA this morning: Dear Angus, Thank you for your email. We will attend to it as soon as possible. Sincerely, DFA The DFA circuit number is : DFA01-GFC21-0007146 To conclude, if you are going to ask them to move a fibre, make sure you have alternative connectivity for a period longer than 7 days, or you will lose customers, sales and money like we are doing now.
1 reviews | Active since Jan 2020
I have a customer that I do support for. Their Cape Town branch has been down for a week after a 50m fibre move in the same complex. Since the move, its gone from a working fibre to not working for over 7 days now. It is a shared service line, So DFA and Metro together supply the services. This morning, I logged a call on their online portals for feedback and all I got was an automated response but no updates. The link is still down. As an end user and the entity responsible for payment, we have no way or path to talk to the actual provider of the services. The Metro call log is all I have. Ticket 985990 and 988328, because theyare the receiver of the payments. The responce from DFA this morning: Dear Angus, Thank you for your email. We will attend to it as soon as possible. Sincerely, DFA The DFA circuit number is : DFA01-GFC21-0007146 To conclude, if you are going to ask them to move a fibre, make sure you have alternative connectivity for a period longer than 7 days, or you will lose customers, sales and money like we are doing now.
1 reviews | Active since Jan 2020
Greetings, mama kamau a native name i hold. +277'875'752'34 [alibanimubona1976@gmail.com] am a masai woman, a native hakika mganga & love spell caster and herbalist, a traditional healer, the only sangoma, spell chanter, witch doctor. Spells, Wiccan spells, spells of magic, witch craft love spells. I cast spells of love, bring back your ex, cleanse you from all bad luck and curses and protection, cancel ongoing court cases and divorce, stop your man / wife from cheating. I chase away bad spirits and demons plus home cleansing. Financial problems and restoring back lost happiness. I have a special herb for women who have failed to get pregnant and any man who can’t perform in bed come for size increament. If you have lost your husband / wife you must see me for proper cleansing. Just mention the name of the person you admire or have a crash on and i immediately bring him / her to you. Come for my special muthi before going for interviews or when you need promotion. All unfinished jobs by other healers just give me a try “am the great one”. I have herbal medicine for sick children, sick elderly with joint pains and sore bodies. I do deliveries worldwide door to door at a cheapest cost. Call or whatsapp on [+277.8757.5234] or email me at alibanimubona1976@gmail.com to please avoid ****mers, **** healers. Asante.
1 reviews | Active since Jan 2020
Greetings, mama kamau a native name i hold. +277'875'752'34 [alibanimubona1976@gmail.com] am a masai woman, a native hakika mganga & love spell caster and herbalist, a traditional healer, the only sangoma, spell chanter, witch doctor. Spells, Wiccan spells, spells of magic, witch craft love spells. I cast spells of love, bring back your ex, cleanse you from all bad luck and curses and protection, cancel ongoing court cases and divorce, stop your man / wife from cheating. I chase away bad spirits and demons plus home cleansing. Financial problems and restoring back lost happiness. I have a special herb for women who have failed to get pregnant and any man who can’t perform in bed come for size increament. If you have lost your husband / wife you must see me for proper cleansing. Just mention the name of the person you admire or have a crash on and i immediately bring him / her to you. Come for my special muthi before going for interviews or when you need promotion. All unfinished jobs by other healers just give me a try “am the great one”. I have herbal medicine for sick children, sick elderly with joint pains and sore bodies. I do deliveries worldwide door to door at a cheapest cost. Call or whatsapp on [+277.8757.5234] or email me at alibanimubona1976@gmail.com to please avoid ****mers, **** healers. Asante.
1 reviews | Active since Jan 2020
The worst customer service ever.Our WIFI has been down since Sunday.It is almost a week now.No response nor assistance from DFA.Their call Centre consultants are soo rude,I spoke to a lady called Lesedi Dikotope.10480274
1 reviews | Active since Jan 2020
The worst customer service ever.Our WIFI has been down since Sunday.It is almost a week now.No response nor assistance from DFA.Their call Centre consultants are soo rude,I spoke to a lady called Lesedi Dikotope.10480274
1 reviews | Active since Jan 2020
Atrocious service from this company. We have 4 DFA fibre lines coming into Thornhill Manor Retirement village, Modderfontein and between them they have been down more often then not over the last few months. These lines have been reported numerous times with no results and are currently still down. Ref numbers, 11-18867, 11-18868, 11-18870 The service between Vumatel and DFA has pathetic to say the least !!!!
1 reviews | Active since Jan 2020
Atrocious service from this company. We have 4 DFA fibre lines coming into Thornhill Manor Retirement village, Modderfontein and between them they have been down more often then not over the last few months. These lines have been reported numerous times with no results and are currently still down. Ref numbers, 11-18867, 11-18868, 11-18870 The service between Vumatel and DFA has pathetic to say the least !!!!
1 reviews | Active since Jan 2020
Our core fibre provider for Thornhill Manor Retirement Village where I live is DFA, for the last month most of our village has had no WiFi. As you can imagine most of us residing here rely on WiFi to keep in touch with family and for online services of various service providers. We have an excellent liaison person residing in our village who is very jacked up about fibre and not easily fooled by the gobblede**** we get fobbed off with and he is as exasperated as the rest of us by DFA's attitude. We are told technicians will be coming, they don't arrive, we are not important, businesses who are also "down" are more essential, we'll just have to wait...... and so on. We're all just about ready to tear our hair out. Perhaps if this non-service and attitude is highlighted we may get somewhere!!!
1 reviews | Active since Jan 2020
Our core fibre provider for Thornhill Manor Retirement Village where I live is DFA, for the last month most of our village has had no WiFi. As you can imagine most of us residing here rely on WiFi to keep in touch with family and for online services of various service providers. We have an excellent liaison person residing in our village who is very jacked up about fibre and not easily fooled by the gobblede**** we get fobbed off with and he is as exasperated as the rest of us by DFA's attitude. We are told technicians will be coming, they don't arrive, we are not important, businesses who are also "down" are more essential, we'll just have to wait...... and so on. We're all just about ready to tear our hair out. Perhaps if this non-service and attitude is highlighted we may get somewhere!!!
1 reviews | Active since Jan 2020
no updates every week there is a problem no updates and days without fibre despite SLA etc!
1 reviews | Active since Jan 2020
no updates every week there is a problem no updates and days without fibre despite SLA etc!
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