TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Diesel Electric has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Diesel Electric across 18 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
4 Aug 2025 I called the Diesel Electric Branch in Wynberg. I needed Shell Remula Oil 15w40 Heavy Duty. I called and I got a price, I needed a 20l which they didn’t have and they told me they have 5l only, so I told them please invoice 3 as I’m already in the area, this was at 8:30. I was told they have stock and I told them im waiting at the collection point at their store. I’m waiting over 1hr for the invoice and to collect the item, they dispatched the incorrect oil, so I called the sales team again, then they said they completely out of stock on the oil, even in 5l. I wasted my time and waited over 1hr for them to discover they have no engine oil in stock. I could have went to another store in this time. This store is completely useless and there’s no money for stock, there are such a big company!
1 reviews | Active since Jan 2020
4 Aug 2025 I called the Diesel Electric Branch in Wynberg. I needed Shell Remula Oil 15w40 Heavy Duty. I called and I got a price, I needed a 20l which they didn’t have and they told me they have 5l only, so I told them please invoice 3 as I’m already in the area, this was at 8:30. I was told they have stock and I told them im waiting at the collection point at their store. I’m waiting over 1hr for the invoice and to collect the item, they dispatched the incorrect oil, so I called the sales team again, then they said they completely out of stock on the oil, even in 5l. I wasted my time and waited over 1hr for them to discover they have no engine oil in stock. I could have went to another store in this time. This store is completely useless and there’s no money for stock, there are such a big company!
1 reviews | Active since Jan 2020
Worst Abusive Customer Service! The Wynberg center put the phone down on me as i was still reading out my VIN number! The man who answered my call was extremely RUDE, as i was explaining what i needed, he shouted at me and asked me what CAR i have!?! As i was responding, he did not even give me a chance to finish and proceeded to request for the cars VIN number, and eventually put the phone down on me! This is ABUSIVE behavior, the worst kind of customer engagement! Makes one wonder how he treats his colleagues, staff, etc! How is this company affiliated with BOSCH? i had always thought of BOSCH as a reputable company, all my home appliances are from Bosch!!!! how does this happen????
1 reviews | Active since Jan 2020
Worst Abusive Customer Service! The Wynberg center put the phone down on me as i was still reading out my VIN number! The man who answered my call was extremely RUDE, as i was explaining what i needed, he shouted at me and asked me what CAR i have!?! As i was responding, he did not even give me a chance to finish and proceeded to request for the cars VIN number, and eventually put the phone down on me! This is ABUSIVE behavior, the worst kind of customer engagement! Makes one wonder how he treats his colleagues, staff, etc! How is this company affiliated with BOSCH? i had always thought of BOSCH as a reputable company, all my home appliances are from Bosch!!!! how does this happen????
1 reviews | Active since Jan 2020
Most pathetic service at diesel electric , waited here for 2 hours for them to tell me no one can assist with my battery. After they confirmed on the call the stock my battery and someone will assist in removing it. I would not recommend anyone to this shop . When asking for managers and supervisors none of them are willing to help
1 reviews | Active since Jan 2020
Most pathetic service at diesel electric , waited here for 2 hours for them to tell me no one can assist with my battery. After they confirmed on the call the stock my battery and someone will assist in removing it. I would not recommend anyone to this shop . When asking for managers and supervisors none of them are willing to help
1 reviews | Active since Jan 2020
My wife was a employee of this ****hole of a company. She was medically unfit and placed on medical pension. She is dying because they don't pay her benefits every month. Now 4months i payment again
1 reviews | Active since Jan 2020
My wife was a employee of this ****hole of a company. She was medically unfit and placed on medical pension. She is dying because they don't pay her benefits every month. Now 4months i payment again
1 reviews | Active since Jan 2020
I found this company's ad on Facebook. Be careful when dealing with this company or the people that work for it. I ordered a diesel pump from them. They now have long stories and the product is not delivered. After I paid for the pump and delivery they now have all sorts of other payments they require before they will give me tracking details. It is being carrying on for three weeks. Every time they say they need a payment for something and if I pay, they will give the tracking details of the delivery. I have been paying them nearly R2000 for all these fees because I really need the pump. They just keep on coming up with new fees, now even an admin fee. I do not think the pump exists.
1 reviews | Active since Jan 2020
I found this company's ad on Facebook. Be careful when dealing with this company or the people that work for it. I ordered a diesel pump from them. They now have long stories and the product is not delivered. After I paid for the pump and delivery they now have all sorts of other payments they require before they will give me tracking details. It is being carrying on for three weeks. Every time they say they need a payment for something and if I pay, they will give the tracking details of the delivery. I have been paying them nearly R2000 for all these fees because I really need the pump. They just keep on coming up with new fees, now even an admin fee. I do not think the pump exists.
1 reviews | Active since Jan 2020
Very poor service. I made a appointment a week in advance, told them to fix without a quot cause I want to go on leave, after 3 days in the shop I must pay R1200 strip and quot and going on leave with a broken car. Be aware
1 reviews | Active since Jan 2020
Very poor service. I made a appointment a week in advance, told them to fix without a quot cause I want to go on leave, after 3 days in the shop I must pay R1200 strip and quot and going on leave with a broken car. Be aware
1 reviews | Active since Jan 2020
I've purchased a petrol pump today 12:47 from Diesel Electronic Outeniqua 044 8745050, I've took the pump to the Mechanic to find out the pump is not working 15:20 the mechanic gave me a call the pump isn't working because he took another car one out and it's working, so I Winston a call 15:29 to tell him, he said they don't exchange it, but he never told me that and it's not written anywhere on the slip. I really feel this is unfair because I don't want my money back I want to have it exchanged.
1 reviews | Active since Jan 2020
I've purchased a petrol pump today 12:47 from Diesel Electronic Outeniqua 044 8745050, I've took the pump to the Mechanic to find out the pump is not working 15:20 the mechanic gave me a call the pump isn't working because he took another car one out and it's working, so I Winston a call 15:29 to tell him, he said they don't exchange it, but he never told me that and it's not written anywhere on the slip. I really feel this is unfair because I don't want my money back I want to have it exchanged.
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