DI
Digiteks Insurance Solutions
Unclaimed Business
DI
Digiteks Insurance Solutions
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Christopher J
1 reviews | Active since Jan 2020
13 Feb 2023, 10:21
Shocking work and appalling customer service
Assessors did a poor job on initial assessment. When additional damages were found (on 2 separate occasion) they initially rejected work and only after escalation did they then approve. The workshop they approved did horrible work and also has no idea on customer service. After the 3rd attempt by workshop to do the work, there are still outstanding items and the assessor response was that I should get the remaining items fixed at my cost and get refunded. The entire experience was bad and I suggest not using them.
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Christopher J
1 reviews | Active since Jan 2020
13 Feb 2023, 10:21
Shocking work and appalling customer service
Assessors did a poor job on initial assessment. When additional damages were found (on 2 separate occasion) they initially rejected work and only after escalation did they then approve. The workshop they approved did horrible work and also has no idea on customer service. After the 3rd attempt by workshop to do the work, there are still outstanding items and the assessor response was that I should get the remaining items fixed at my cost and get refunded. The entire experience was bad and I suggest not using them.
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sameera H
1 reviews | Active since Jan 2020
26 Nov 2021, 08:17
Digiteks Insurance Solutions
<div>Assessors are rude. Firstly the assessor needed my mechanic to advise him what to look for. The assessor cannot provide pictures of me handing over the car with an in tact windscreen and side step plate despite them having pictures of everything. I got the car back with a missing side step plate and broken windscreen and they say I cannot prove it. They also refuse to provide the images they took when my car was in their possession. When meeting the assessor on 25/11/21 he said "I refuse to deal with this woman" because I demanded the pictures which he refused to provide.</div>
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sameera H
1 reviews | Active since Jan 2020
26 Nov 2021, 08:17
Digiteks Insurance Solutions
<div>Assessors are rude. Firstly the assessor needed my mechanic to advise him what to look for. The assessor cannot provide pictures of me handing over the car with an in tact windscreen and side step plate despite them having pictures of everything. I got the car back with a missing side step plate and broken windscreen and they say I cannot prove it. They also refuse to provide the images they took when my car was in their possession. When meeting the assessor on 25/11/21 he said "I refuse to deal with this woman" because I demanded the pictures which he refused to provide.</div>
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sameera H
1 reviews | Active since Jan 2020
25 Nov 2021, 14:25
Dodgey and ***ist
Rude and ***ist assessors. I did not give them the car with a cracked windscreen and missing step plate however these guys say that my picture of an in tact windscreen is not at the time of the accident said "I cannot deal with this woman" It's quite clear they take advantage of female clients and hence short cuts on fixes. Between Naked, SMD, Andres panel and paint and Digiteks nobody can provide any images that state the windscreen and side step were damaged on receiving the car but hey they "can't deal with this woman" because they lie and cheat their way through life. Don't let them choose a repairer for you, they are buddies with repairers and clearly get some sort of kickbacks hence the shoddy work.
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sameera H
1 reviews | Active since Jan 2020
25 Nov 2021, 14:25
Dodgey and ***ist
Rude and ***ist assessors. I did not give them the car with a cracked windscreen and missing step plate however these guys say that my picture of an in tact windscreen is not at the time of the accident said "I cannot deal with this woman" It's quite clear they take advantage of female clients and hence short cuts on fixes. Between Naked, SMD, Andres panel and paint and Digiteks nobody can provide any images that state the windscreen and side step were damaged on receiving the car but hey they "can't deal with this woman" because they lie and cheat their way through life. Don't let them choose a repairer for you, they are buddies with repairers and clearly get some sort of kickbacks hence the shoddy work.
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