SH
sameera H
Active since Sep 2014
25
Reviews
0
Industries
Reviews
25 reviews3 months ago
Be very careful
My experience with this agent was consistently poor. They were almost always “too busy” to deal with basic issues and I had to chase for even simple responses. They use sub-par contractors and then pass on inflated charges.I was quoted R3,800 for what amounted to a basic 5L paint job. After moving out, my deposit was withheld for well over a month because the agent was away or unavailable, which is completely unacceptable. Overall, the service was inefficient, overpriced, and dismissive. I would not recommend this agent to anyone looking for professionalism or accountability.
0 replies
13 months ago
Do not fall for their upgrade ****
I was offered an upgrade from my off peak line in October 2024, I was upgraded and all of a sudden billing escalated to R910 in December 2024. I have made repeated calls to rains office and get the most obnoxious american call centre agents answering. 4 Months later after being told my old line is still active i have yet to have this sorted out and my account refunded.
445 replies
53 months ago
Digiteks Insurance Solutions
<div>Assessors are rude. Firstly the assessor needed my mechanic to advise him what to look for. The assessor cannot provide pictures of me handing over the car with an in tact windscreen and side step plate despite them having pictures of everything. I got the car back with a missing side step plate and broken windscreen and they say I cannot prove it. They also refuse to provide the images they took when my car was in their possession. When meeting the assessor on 25/11/21 he said "I refuse to deal with this woman" because I demanded the pictures which he refused to provide.</div>
0 replies
53 months ago
The Worst
on 18/10/21 I was involved in an accident which naked then lifted the car. 21/10/21 the assessor calls me to ask what to look for despite me sending a video to naked, I then had to get information from a mechanic to advise what they should look out for. 26/10/21 Naked could not locate my car and asked me where my car was (at this point they lost my car) Europcar has said that their assessor advised my car was ready on the 2/11/21 and wanted the car back, later on they said they had the wrong claim number. on 22/11/21 I was asked to collect my car, there was white paint messed on my car, a cracked windscreen, a missing side step plate and a coolant warning. Naked chooses sub standard repair people who don't follow procedure, on fixing anything regarding the radiator they were to do a pressure test and bleed the radiator which was not done. Furthermore Naked will take no responsibility for the windscreen and side step plate despite me giving them the car in tact and cannot provide any answers to why the repair firstly took 6 weeks and why due process wasn't followed. The repair centre shouted at us and the assessor cannot provide any answers and says "I don't want to deal with this woman" Fact remains is that you cannot give me my car back in worse condition than I gave it to you
53 replies
53 months ago
Shoddy workmanship, rude management and not trustworthy
Shoddy workmanship. Andres was to repair a bumper and radiator pipe, I received the car back with a cracked windscreen, missing side step plate, white paint messed on my bumper and a coolant warning. When repairing any component of the radiator a pressure test is to be conducted, the coolant light proves this test was not done. Ivan screamed and swore at us, I don't understand how idiots like this are even accredited by insurance. No business ethic at all and no responsibility taken. You cannot give me a car in worse condition than receiving it. This is the kind of workshop who damages things on purpose so that you come back.
53 replies
53 months ago
Dodgey and ***ist
Rude and ***ist assessors. I did not give them the car with a cracked windscreen and missing step plate however these guys say that my picture of an in tact windscreen is not at the time of the accident said "I cannot deal with this woman" It's quite clear they take advantage of female clients and hence short cuts on fixes. Between Naked, SMD, Andres panel and paint and Digiteks nobody can provide any images that state the windscreen and side step were damaged on receiving the car but hey they "can't deal with this woman" because they lie and cheat their way through life. Don't let them choose a repairer for you, they are buddies with repairers and clearly get some sort of kickbacks hence the shoddy work.
0 replies
53 months ago
Pathetic and take advantage of women
Unfortunately the only thing this company is good at is social media. On 18 October i was involved in an accident which naked lifted my car 21/10/21 assessor from Digiteks calls me to ask what to look for cos it’s only bumper damage despite me sending in videos of coolant leaking at the scene of the accident. I then forwarded a message from my dads friend saying what to look for with that type of accident. 26/10/21 Naked couldnt find my car and It was still not at a repairer for repairs Europcar calls me every single day wanting their courtesy car back. Europcar then told me that they were told by Keegan Chetty who runs Digiteks who are the assessors that my car has been ready and I've collected it, at this point my car was not even close to being done. Later on I'm told that they have the wrong person, they read out everything of mine including my registration but oh "wrong person" on the 22 NOVEMBER I was finally informed that my car was ready for collection, low and behold; white paint messed on my bumper, cracked windscreen, drivers step plate missing and coolant warning on. Naked chose their own rude repairers to repair (Andres panel and paint) this and on showing him what's not right I'm screamed and shouted at saying that's how the car was. When doing a repair that involved the radiator it is common practice to bleed and pressure test the radiator, the coolant warning on proves this wasn't done. 25/11/21 I meet the assessor at the workshop where he tells me I cannot prove that the windscreen wasn't broken at the time of the accident so they will take no responsibility. Naked and SMD hold all pictures indicating damage on the car yet nobody can provide a picture showing me the broken windscreen and missing step plate. Instead he says "I can't deal with this woman" and walks off. It's very evident that between Naked, Andre's and Digiteks that they take advantage of women because we "know nothing" and they can just do whatever the hell they feel like. Hopelessly disappointed as the team at naked comprises mostly of women. Please insure your car with a proper insurer, Naked is just a social media scam!
0 replies
57 months ago
The best!
The best moving company ever! Everything is seamless, on time communication and meet up. Friendly staff. Abel goes above and beyond to always accommodate us. Their trucks fit everything and staff load up and off load in record time, they lift everything without a complaint. 10/10 would recommend
53 replies
57 months ago
Terrible
This company will only be nice to you until you sign, after signing they will ignore your calls and emails. They still haven’t returned my rental deposit over 40 days post vacating the property.
0 replies
60 months ago
Bad business etiquette
She will steal your money! Ordered a product and specified length TWICE! I received a wrong product. Owner refuses to rectify and rather blocked me
0 replies
Review Distribution
5 Star
2 (8%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
23 (92%)