Dolce Looks
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Dolce Looks
Dolce Looks has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Dolce Looks across 126 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencenD
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neo D
1 reviews | Active since Jan 2020
10 Mar 2026, 13:32
Bad communication and service
I place an order 7 days ago The supplier said they take 2-3 working days I have been communicating on WhatsApp and instagram And from last week they been saying Thursday then Friday Today i have been told a courier will communicate with me but when i ask what time they just say “today”
Helpful (0)
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neo D
1 reviews | Active since Jan 2020
10 Mar 2026, 13:32
Bad communication and service
I place an order 7 days ago The supplier said they take 2-3 working days I have been communicating on WhatsApp and instagram And from last week they been saying Thursday then Friday Today i have been told a courier will communicate with me but when i ask what time they just say “today”
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Replies (0)WM
Winnie M
1 reviews | Active since Jan 2020
19 Feb 2026, 12:34
Bad and unprofessional service
Very bad service and unprofessional, I placed an order on the 3rd of February 2026 till today the 19th I haven’t received any update or tracking number about my order. I sent an email they not even responding.
Helpful (0)
|Replies (0)WM
Winnie M
1 reviews | Active since Jan 2020
19 Feb 2026, 12:34
Bad and unprofessional service
Very bad service and unprofessional, I placed an order on the 3rd of February 2026 till today the 19th I haven’t received any update or tracking number about my order. I sent an email they not even responding.
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asemahle S
1 reviews | Active since Jan 2020
24 Jan 2026, 05:54
THEY SELLING TRASH HAIR & THEY TAKE NO ACCOUNTABILITY WHATSOEVER !
****mers. I ordered a 16 inch unit and they sent me a 14 inch instead. When I called them, they had the nerve to offer me a R60 refund because of their “special.” 😒 I wore that unit three times , and it already looks like it’s three years old. I bought the hair in June 2025, yet they genuinely do not care they don’t respond and take no accountability. Please, if you’re not a celebrity or influencer like me, don’t ever fool yourselves into buying these units. I even sent them a video showing the hair is literally tangled how does new hair tangle like that? The comb is struggling to get through the ends. Disappointed is honestly an understatement. 💔 They do not even deserve a STAR! The picture is July literally a month or days after I bought the wig !!
Helpful (0)
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asemahle S
1 reviews | Active since Jan 2020
24 Jan 2026, 05:54
THEY SELLING TRASH HAIR & THEY TAKE NO ACCOUNTABILITY WHATSOEVER !
****mers. I ordered a 16 inch unit and they sent me a 14 inch instead. When I called them, they had the nerve to offer me a R60 refund because of their “special.” 😒 I wore that unit three times , and it already looks like it’s three years old. I bought the hair in June 2025, yet they genuinely do not care they don’t respond and take no accountability. Please, if you’re not a celebrity or influencer like me, don’t ever fool yourselves into buying these units. I even sent them a video showing the hair is literally tangled how does new hair tangle like that? The comb is struggling to get through the ends. Disappointed is honestly an understatement. 💔 They do not even deserve a STAR! The picture is July literally a month or days after I bought the wig !!
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Replies (0)Z
Zanele
1 reviews | Active since Jan 2020
5 Jan 2026, 19:05
They are ****mer
I've been ****med by Dolce Looks, since they from to refund me but they never did.. I did made numerous calls to them but they kept on giving me excuses. I would advise anyone who planned to buy hair from them not to bother waste their money to this *****!
Helpful (0)
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Zanele
1 reviews | Active since Jan 2020
5 Jan 2026, 19:05
They are ****mer
I've been ****med by Dolce Looks, since they from to refund me but they never did.. I did made numerous calls to them but they kept on giving me excuses. I would advise anyone who planned to buy hair from them not to bother waste their money to this *****!
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Kelebogile R
1 reviews | Active since Jan 2020
8 Dec 2025, 17:45
The worst wig company to buy from
Id remove that 1 star if I could... Thats how unhappy I am with this useless supplier. Placed an order a week ago... No confirmation of purchase email.. No response on all social media platforms. Worse service ever
Helpful (0)
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Kelebogile R
1 reviews | Active since Jan 2020
8 Dec 2025, 17:45
The worst wig company to buy from
Id remove that 1 star if I could... Thats how unhappy I am with this useless supplier. Placed an order a week ago... No confirmation of purchase email.. No response on all social media platforms. Worse service ever
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Replies (0)Z
Zanele
1 reviews | Active since Jan 2020
24 Nov 2025, 05:55
Dolce is a ****
Dolce is ****, I ordered bob wig on 12 Nov and the 19 Nov I made a follow up and she said it is not ready. Today in morning I called them again and I wanted to cancel she said the order is out now I received the email said I'll get on the 26 Nov, I called again for cancelation she said she'll send me a form but dololo. I advise people don't order on this people. DOlLCE BRING BACK MY MONEY
Helpful (0)
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Zanele
1 reviews | Active since Jan 2020
24 Nov 2025, 05:55
Dolce is a ****
Dolce is ****, I ordered bob wig on 12 Nov and the 19 Nov I made a follow up and she said it is not ready. Today in morning I called them again and I wanted to cancel she said the order is out now I received the email said I'll get on the 26 Nov, I called again for cancelation she said she'll send me a form but dololo. I advise people don't order on this people. DOlLCE BRING BACK MY MONEY
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Ayanda N
1 reviews | Active since Jan 2020
12 Jun 2025, 05:26
Disappointed 😞
So disappointed at this dolcelooks service especially when I am a first time customer. I regret buying hair there. Worse hasn't seen the quality .biught online..The dishonest I got ,late responds from them.bought hair 31 May 2025 til today 12 June I havnt received my hair. I was told( late whatsapp) respond that my order will be ready Tuesday or Wednesday no tracking number no communication for any delays. I am upset 😡 😤 😒 stressed because I feel 😱 ****med... I will never ever buy hair there. They said on their ads 3 to 5 days and 7 rural areas. 8 +days no hair and paid and got zero... poor poor service
Helpful (0)
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Ayanda N
1 reviews | Active since Jan 2020
12 Jun 2025, 05:26
Disappointed 😞
So disappointed at this dolcelooks service especially when I am a first time customer. I regret buying hair there. Worse hasn't seen the quality .biught online..The dishonest I got ,late responds from them.bought hair 31 May 2025 til today 12 June I havnt received my hair. I was told( late whatsapp) respond that my order will be ready Tuesday or Wednesday no tracking number no communication for any delays. I am upset 😡 😤 😒 stressed because I feel 😱 ****med... I will never ever buy hair there. They said on their ads 3 to 5 days and 7 rural areas. 8 +days no hair and paid and got zero... poor poor service
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