Doug's Hardware. Manaba Beach, Margate
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Doug's Hardware. Manaba Beach, Margate has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Doug's Hardware. Manaba Beach, Margate across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was met at the door by an attentive and knowledgeable assistant to guide me toward my requirements in this busy store. They had all I needed and very good advice from a man who may have been the owner. A fantastic experience. Well done Doug’s Hardware.
1 reviews | Active since Jan 2020
I was met at the door by an attentive and knowledgeable assistant to guide me toward my requirements in this busy store. They had all I needed and very good advice from a man who may have been the owner. A fantastic experience. Well done Doug’s Hardware.
1 reviews | Active since Jan 2020
Wow what an amazing hardware store with staff who delights in assisting you with great smiles and enthusiasm everywhere you turn. We went in to buy some timber and was dazzle with such helpful staff, whilst browsing around we saw an attachment tool but couldnt find the size we wanted, the staff were very helpful. We made our purchase and drove out the parking, only to see a very kind staff running behind us and even came into the road to flag us down to tell us that they found the item we wanted. Unbeknownst to us they went searching for it in their store room and even gave it to us at a discounted price.. we were speechless and still sooooooo stunned at service that over and beyond anything we could've imagined. thank you Doug's hardware.
1 reviews | Active since Jan 2020
Wow what an amazing hardware store with staff who delights in assisting you with great smiles and enthusiasm everywhere you turn. We went in to buy some timber and was dazzle with such helpful staff, whilst browsing around we saw an attachment tool but couldnt find the size we wanted, the staff were very helpful. We made our purchase and drove out the parking, only to see a very kind staff running behind us and even came into the road to flag us down to tell us that they found the item we wanted. Unbeknownst to us they went searching for it in their store room and even gave it to us at a discounted price.. we were speechless and still sooooooo stunned at service that over and beyond anything we could've imagined. thank you Doug's hardware.
1 reviews | Active since Jan 2020
Doug's is a #WINner in the hardware business! When entering the store, a salesperson enquires after your needs, accompanies you to the relevant shelf/ves, takes you to the till and if the parcel is too heavy, carries it to your car. BUT, free of charge the knowledgeable assistant answers your questions on how the product works, how to do it yourself and concretes your visions. Not in stock? We'll order and phone you as soon as it arrives. Compare this to the enormous warehouses advertising their stock and pricing: the client wanders like a lost soul amongst shelves, spying a salesperson eventually, you follow in his footsteps and try to engage the attention. Either the item you are looking for is not in stock and/or the person who really works here is off because of Covid regulations (Poor Covid, it begins to share all the blame like Apartheid) and I really cannot help you, soooo sorry! How do Doug's do it as they also adhere to Covid regulations? The present staff just work much harder. You expect to pay more for such exclusive service as at Doug's? No way! The prices are either the same or less than the so called warehouses. My brother in Cape Town envies me! Would our government not wake up and realize that the future lies in the hands of the hands on small businesses with personal interest in their product?
1 reviews | Active since Jan 2020
Doug's is a #WINner in the hardware business! When entering the store, a salesperson enquires after your needs, accompanies you to the relevant shelf/ves, takes you to the till and if the parcel is too heavy, carries it to your car. BUT, free of charge the knowledgeable assistant answers your questions on how the product works, how to do it yourself and concretes your visions. Not in stock? We'll order and phone you as soon as it arrives. Compare this to the enormous warehouses advertising their stock and pricing: the client wanders like a lost soul amongst shelves, spying a salesperson eventually, you follow in his footsteps and try to engage the attention. Either the item you are looking for is not in stock and/or the person who really works here is off because of Covid regulations (Poor Covid, it begins to share all the blame like Apartheid) and I really cannot help you, soooo sorry! How do Doug's do it as they also adhere to Covid regulations? The present staff just work much harder. You expect to pay more for such exclusive service as at Doug's? No way! The prices are either the same or less than the so called warehouses. My brother in Cape Town envies me! Would our government not wake up and realize that the future lies in the hands of the hands on small businesses with personal interest in their product?
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