Dros Keywest krugersdorp
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Wow what an amazing evening but even more birthday celebrations for our son. We were met by the manager Desmond and what he and his staff did was excellent. The service we received is nothing but 10 star. Thank you for making a our son's heart happy and more .
1 reviews | Active since Jan 2020
Wow what an amazing evening but even more birthday celebrations for our son. We were met by the manager Desmond and what he and his staff did was excellent. The service we received is nothing but 10 star. Thank you for making a our son's heart happy and more .
1 reviews | Active since Jan 2020
I made an reservation booking for an 21st dinner at dros the 16th of Feb '24, when my mother called for the confirmation of the reservation the manager told her they don't take reservations because of the wednesday special. Firstly their staff didn't know and secondly mad service to not appologize, when my mother mentioned giving them a review she sat the phone in her ear down. BAD SERVICE! BAD ATTITUDE! Making mistakes you should apologize to clients, and inform your staff. We went alot there and sadly we won't anymore. Manager is rude!
1 reviews | Active since Jan 2020
I made an reservation booking for an 21st dinner at dros the 16th of Feb '24, when my mother called for the confirmation of the reservation the manager told her they don't take reservations because of the wednesday special. Firstly their staff didn't know and secondly mad service to not appologize, when my mother mentioned giving them a review she sat the phone in her ear down. BAD SERVICE! BAD ATTITUDE! Making mistakes you should apologize to clients, and inform your staff. We went alot there and sadly we won't anymore. Manager is rude!
1 reviews | Active since Jan 2020
We have received bad service from this Dros. They took more the an hour and half with our breakfast for a table of 9. When we received the food eventually there was hair in the mushrooms, we sent the food back, however when someone from the kitchen brought out a new plate, he said that it was not a human hair, but a mushroom hair. No apology was received from him or the waiter. We were some of their first customer for the day. To top all of this the waitress were discussing us at the entrance and pointing their fingers at us. I feel this was unprofessional service and inappropriate.
1 reviews | Active since Jan 2020
We have received bad service from this Dros. They took more the an hour and half with our breakfast for a table of 9. When we received the food eventually there was hair in the mushrooms, we sent the food back, however when someone from the kitchen brought out a new plate, he said that it was not a human hair, but a mushroom hair. No apology was received from him or the waiter. We were some of their first customer for the day. To top all of this the waitress were discussing us at the entrance and pointing their fingers at us. I feel this was unprofessional service and inappropriate.
1 reviews | Active since Jan 2020
I went for breakfast with my father one Saturday morning. The service was a bit slow, but after breakfast, my attention was with my father when we left the table and I did not realise that I left my phone on the table. I only realised my phone was missing when I got home. I asked my husband to call my phone and it was answered by an employee of the Dros, advising that I left my phone there. I rushed back to collect my phone. My phone was given to me as if it was no big deal. But it was for me! Thank you!
1 reviews | Active since Jan 2020
I went for breakfast with my father one Saturday morning. The service was a bit slow, but after breakfast, my attention was with my father when we left the table and I did not realise that I left my phone on the table. I only realised my phone was missing when I got home. I asked my husband to call my phone and it was answered by an employee of the Dros, advising that I left my phone there. I rushed back to collect my phone. My phone was given to me as if it was no big deal. But it was for me! Thank you!
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