Drostdy Hotel & Spa, Graaff Reinett EC
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Drostdy Hotel & Spa, Graaff Reinett EC has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Drostdy Hotel & Spa, Graaff Reinett EC across 4 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We stayed at the Drostdy Hotel on 19 December 2025. What we thought would be a special experience, turned out to be a very disappointing stay. This is certainly NOT a 5 star hotel. Waiting 45 minutes for a pre-dinner drink (after pointing out the problem to the waiter several time) as well as other issues during dinner is not expected at a hotel with this rating and price point. Breakfast had it's own issues. The omelette my wife ordered was impossible to eat due to excessive red pepper or chilly. A replacement order of scrambled eggs took a long time to reach the table - well after I had finished my own breakfast. How disappointing! The room was was clean and well appointed but the electrical plug at the vanity in the room was broken (could not be used) and one of the basins in the bathroom was blocked. (reported to reception without ant action taken.) What is truly disappointing is the fact that I wrote a review on the hotel's review page without any response. Points to an attitude of 'don't care'.
1 reviews | Active since Jan 2020
We stayed at the Drostdy Hotel on 19 December 2025. What we thought would be a special experience, turned out to be a very disappointing stay. This is certainly NOT a 5 star hotel. Waiting 45 minutes for a pre-dinner drink (after pointing out the problem to the waiter several time) as well as other issues during dinner is not expected at a hotel with this rating and price point. Breakfast had it's own issues. The omelette my wife ordered was impossible to eat due to excessive red pepper or chilly. A replacement order of scrambled eggs took a long time to reach the table - well after I had finished my own breakfast. How disappointing! The room was was clean and well appointed but the electrical plug at the vanity in the room was broken (could not be used) and one of the basins in the bathroom was blocked. (reported to reception without ant action taken.) What is truly disappointing is the fact that I wrote a review on the hotel's review page without any response. Points to an attitude of 'don't care'.
1 reviews | Active since Jan 2020
Please take care when booking and staying at the Drostdy Hotel. They over charge for rooms and in my case, they charged me for a superior room and provided me with standard rooms. I had two room, which is double the penalty. I did take it up with management and all type of reasons were provided. The room floor was filthy, and the food was bad. The number of devices in the room which comes on during the night cannot provide a peaceful sleep. The breakfast for me and my wife was of such poor quality that it was sent back with one bite. My recommendation is to avoid this establishment, and they are using famous names to promote it, but it is all show.
1 reviews | Active since Jan 2020
Please take care when booking and staying at the Drostdy Hotel. They over charge for rooms and in my case, they charged me for a superior room and provided me with standard rooms. I had two room, which is double the penalty. I did take it up with management and all type of reasons were provided. The room floor was filthy, and the food was bad. The number of devices in the room which comes on during the night cannot provide a peaceful sleep. The breakfast for me and my wife was of such poor quality that it was sent back with one bite. My recommendation is to avoid this establishment, and they are using famous names to promote it, but it is all show.
1 reviews | Active since Jan 2020
Do NOT stay at this plek. My boyfriend and I stayed tried to stay there last week but had to check out after just one night. The room that we had booked leaked water from the roof onto the bed so we had to change rooms. The owner then told us that we needed to shower etc that night because there would be no water the following morning because of loadshedding. We then found that although there was no loadshedding that evening there was NO running water in the room. Just a drip. The following morning after what had turned out to be a very disappointing and stressful nights stay we decided to check out.
1 reviews | Active since Jan 2020
Do NOT stay at this plek. My boyfriend and I stayed tried to stay there last week but had to check out after just one night. The room that we had booked leaked water from the roof onto the bed so we had to change rooms. The owner then told us that we needed to shower etc that night because there would be no water the following morning because of loadshedding. We then found that although there was no loadshedding that evening there was NO running water in the room. Just a drip. The following morning after what had turned out to be a very disappointing and stressful nights stay we decided to check out.
1 reviews | Active since Jan 2020
For valentines we had a massage session as well as lunch bookings at the venue. It was the greatest experience in terms of the massage staff and the massage itself and the service as well as the dining experience at the hotel was exceptional and the staff also.
1 reviews | Active since Jan 2020
For valentines we had a massage session as well as lunch bookings at the venue. It was the greatest experience in terms of the massage staff and the massage itself and the service as well as the dining experience at the hotel was exceptional and the staff also.
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