E
EasyCrypto
Unclaimed Business
E
EasyCrypto
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Shantel S
1 reviews | Active since Jan 2020
8 Feb 2025, 16:45
Btc withdrawal delayed for over 12 hours two times in a space of less than a month
My orders have been delayed for over 12 hours, even though I used the instant buy option to purchase my BTC. When I try to reach customer support, they ignore me for days. The only person responding to my emails is one of their consultants, Dee (dee@easy-crypto.intercom-mail.com), but still, my crypto has not been released. Instead, I’ve been asked what I plan to do with it and where I’m sending it. Since when does the reason for buying crypto affect whether an order is released? This is the second time this has happened, and I’m beyond disappointed and frustrated. This could very well be the last time I use EasyCrypto. I’ve lost money in the process when the goal was to make a profit this is absolutely disgusting
Helpful (0)
|Replies (0)SS
Shantel S
1 reviews | Active since Jan 2020
8 Feb 2025, 16:45
Btc withdrawal delayed for over 12 hours two times in a space of less than a month
My orders have been delayed for over 12 hours, even though I used the instant buy option to purchase my BTC. When I try to reach customer support, they ignore me for days. The only person responding to my emails is one of their consultants, Dee (dee@easy-crypto.intercom-mail.com), but still, my crypto has not been released. Instead, I’ve been asked what I plan to do with it and where I’m sending it. Since when does the reason for buying crypto affect whether an order is released? This is the second time this has happened, and I’m beyond disappointed and frustrated. This could very well be the last time I use EasyCrypto. I’ve lost money in the process when the goal was to make a profit this is absolutely disgusting
0
Replies (0)EV
Eugene V
1 reviews | Active since Jan 2020
29 Aug 2024, 06:15
EasyCrypto Account in-accessible following app uprade
My EasyCrypto account is no longer available following an App Upgrade. The EasyCrypto team informed me more than a week ago that it will take 7 days to fix. So far, no joy. This raises questions around the safety of accounts on this platform
Helpful (0)
|Replies (0)EV
Eugene V
1 reviews | Active since Jan 2020
29 Aug 2024, 06:15
EasyCrypto Account in-accessible following app uprade
My EasyCrypto account is no longer available following an App Upgrade. The EasyCrypto team informed me more than a week ago that it will take 7 days to fix. So far, no joy. This raises questions around the safety of accounts on this platform
0
Replies (0)DN
De N
1 reviews | Active since Jan 2020
29 Aug 2022, 10:06
Responsive and reliable customer support
The platform is still in its infancy, however it's not too tricky to figure out. I've had excellent customer support from them regarding 2FA queries that I had. They also allow one to avoid mobile apps entirely and use their web platform, which is something I appreciate.
Helpful (0)
|Replies (0)DN
De N
1 reviews | Active since Jan 2020
29 Aug 2022, 10:06
Responsive and reliable customer support
The platform is still in its infancy, however it's not too tricky to figure out. I've had excellent customer support from them regarding 2FA queries that I had. They also allow one to avoid mobile apps entirely and use their web platform, which is something I appreciate.
0
Replies (0)