EY
Ekerold Yamaha
Unclaimed Business
EY
Ekerold Yamaha
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
100
Recommended: Very Likely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Ekerold Yamaha
Ekerold Yamaha has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Ekerold Yamaha across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
Daniel C
1 reviews | Active since Jan 2020
14 Jun 2025, 15:34
Poor workmanship
I wanted to restore my Yamaha BWS100 scooter, so I took it to Ekerold Yamaha in Pietermaritzburg. Big mistake... My scooter came back with more damage than before it went. Stripped *****s all over, missing *****s, loose panels, a cracked panel and some of the areas I wanted spray painted, were not spray painted. They left out lots of work and charged R5383 for basically just a service. They also didn't send a quote for a new front tyre and exhaust, as requested. I previously posted on a Yamaha BWS100 owners group, and the mechanic from Ekerold Yamaha PMB saw the post and phoned me asking me to delete my post because "They will get in trouble" He also blamed the damages on my driver who picked the bike up, saying it wasn't tied down, it was tied down properly and I was there to offload it. The mechanic said I could bring it back and he will sort everything out, I have decided not to give them a second chance. Now I have to spend another R7000 to get it restored properly.
Helpful (0)
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Daniel C
1 reviews | Active since Jan 2020
14 Jun 2025, 15:34
Poor workmanship
I wanted to restore my Yamaha BWS100 scooter, so I took it to Ekerold Yamaha in Pietermaritzburg. Big mistake... My scooter came back with more damage than before it went. Stripped *****s all over, missing *****s, loose panels, a cracked panel and some of the areas I wanted spray painted, were not spray painted. They left out lots of work and charged R5383 for basically just a service. They also didn't send a quote for a new front tyre and exhaust, as requested. I previously posted on a Yamaha BWS100 owners group, and the mechanic from Ekerold Yamaha PMB saw the post and phoned me asking me to delete my post because "They will get in trouble" He also blamed the damages on my driver who picked the bike up, saying it wasn't tied down, it was tied down properly and I was there to offload it. The mechanic said I could bring it back and he will sort everything out, I have decided not to give them a second chance. Now I have to spend another R7000 to get it restored properly.
0
Replies (0)MV
Michael V
1 reviews | Active since Jan 2020
5 Dec 2024, 20:45
Terrible service - Zero Stars - Avoid this business.
I bought a second hand BMW F800GS Adv from Ekerold in November. After having many Whatsapp conversations with Terry, and being promised that the bike is in excellent condition with no mechanical or electrical faults. Videos were sent to me showing me just how beautiful the bike was. So I bought the motorbike and arranged for transport from Pietermaritzburg to Worcester. When the bike arrived, we immediately noticed how skew the handlebars were. After the first test drive, the dash cut out, the headlights blew and the bike ran horrible. The front brakes had a terrible shudder on them and I found the front floating disks were worn beyond their specifications. I also found that the topbox had a crack in the bottom and that the mounting plate had many cracks, causing the top box to be loose. The windscreen was not made for the bike and someone attempted to drill holes in it to secure it but alas they failed, leaving some terrible marks. Having sent Terry some WhatsApp's to which he did not even bother replying, his workshop manager eventually called me. The manager tried blaming the courier company but I did not accept his excuses. He was rude and I did not expect someone to speak to a customer like that. Terry eventually answered me after another whatsapp. He did not accept any responsibility for faults and not even an apology was given. The licensing was also bungled on their side, and one month later I am still struggling to license the bike. I took the bike to BMW for a service and to fix the issues. To replace the front disks and pads, the voltage regulator and straighten the handle bars cost me R16000. So much for a bike promised to be in good condition. Aftersales service = non existent. Having read other complaints online, I expect a ****ty reply to this review from Ekerold.
Helpful (0)
|Replies (0)MV
Michael V
1 reviews | Active since Jan 2020
5 Dec 2024, 20:45
Terrible service - Zero Stars - Avoid this business.
I bought a second hand BMW F800GS Adv from Ekerold in November. After having many Whatsapp conversations with Terry, and being promised that the bike is in excellent condition with no mechanical or electrical faults. Videos were sent to me showing me just how beautiful the bike was. So I bought the motorbike and arranged for transport from Pietermaritzburg to Worcester. When the bike arrived, we immediately noticed how skew the handlebars were. After the first test drive, the dash cut out, the headlights blew and the bike ran horrible. The front brakes had a terrible shudder on them and I found the front floating disks were worn beyond their specifications. I also found that the topbox had a crack in the bottom and that the mounting plate had many cracks, causing the top box to be loose. The windscreen was not made for the bike and someone attempted to drill holes in it to secure it but alas they failed, leaving some terrible marks. Having sent Terry some WhatsApp's to which he did not even bother replying, his workshop manager eventually called me. The manager tried blaming the courier company but I did not accept his excuses. He was rude and I did not expect someone to speak to a customer like that. Terry eventually answered me after another whatsapp. He did not accept any responsibility for faults and not even an apology was given. The licensing was also bungled on their side, and one month later I am still struggling to license the bike. I took the bike to BMW for a service and to fix the issues. To replace the front disks and pads, the voltage regulator and straighten the handle bars cost me R16000. So much for a bike promised to be in good condition. Aftersales service = non existent. Having read other complaints online, I expect a ****ty reply to this review from Ekerold.
0
Replies (0)HR
Havesh R
1 reviews | Active since Jan 2020
13 Jun 2024, 11:35
ekerold Yamaha pmb
My experience in ekerold Yamaha pmb is 16th June 2024 was very disappointing, management are extremely rude to customers, I will not recommend anyone to shop here as they do not have any respect for people in anyway, and reading the reviews under this business name is not surprising.
Helpful (0)
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Havesh R
1 reviews | Active since Jan 2020
13 Jun 2024, 11:35
ekerold Yamaha pmb
My experience in ekerold Yamaha pmb is 16th June 2024 was very disappointing, management are extremely rude to customers, I will not recommend anyone to shop here as they do not have any respect for people in anyway, and reading the reviews under this business name is not surprising.
0
Replies (0)WB
DB
Daniel B
1 reviews | Active since Jan 2020
28 Dec 2022, 09:50
Ekerold Yamaha
Worst agents in the universe. Went there a couple of times to purchase spares for my kymco s******. Every time i can't find what I'm looking for. 1st i treid to get a drive belt inOctober but had no luck. The end of November on a Saturday i went there to get a carburetor and intake for my kymco. The guy told me he will have a price and everything on Monday. On Tuesday i phoned to find out what is going on haven't heard nothing as yet. An other guy told me that the guy that helped me is on leave and he will send an email to the suplayer but will take 2 days to open the email. Witch I doubt. Later that week thy guy emailed me saying he is back at work and will get in touch with me its basically a month later and didn't hear anything back. I won't recommend anyone to go to ekerold Yamaha in pietermaritzburg. The staff doesn't care about customers and they never got what you want. They are kymco and Yamaha agents but are useless
Helpful (0)
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Daniel B
1 reviews | Active since Jan 2020
28 Dec 2022, 09:50
Ekerold Yamaha
Worst agents in the universe. Went there a couple of times to purchase spares for my kymco s******. Every time i can't find what I'm looking for. 1st i treid to get a drive belt inOctober but had no luck. The end of November on a Saturday i went there to get a carburetor and intake for my kymco. The guy told me he will have a price and everything on Monday. On Tuesday i phoned to find out what is going on haven't heard nothing as yet. An other guy told me that the guy that helped me is on leave and he will send an email to the suplayer but will take 2 days to open the email. Witch I doubt. Later that week thy guy emailed me saying he is back at work and will get in touch with me its basically a month later and didn't hear anything back. I won't recommend anyone to go to ekerold Yamaha in pietermaritzburg. The staff doesn't care about customers and they never got what you want. They are kymco and Yamaha agents but are useless
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Replies (0)