Elex Khanyisa / Electrical Inspection Services
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Elex Khanyisa / Electrical Inspection Services
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDJ
David J
1 reviews | Active since Jan 2020
26 May 2026, 08:28
Elex Khanyisa working with Cape Town Municipality
Yesterday, three people arrived at my property in a City of Cape Town municipal vehicle without any appointment or notice to install a prepaid electricity meter. When I questioned their entry onto my property without arranging access with the homeowner, they disconnected my electricity supply at the street box. More than 26 hours later, I am still without power. As a result: My alarm system is offline. Food in my fridge and freezer is spoiling. I have suffered major inconvenience and stress. At no stage was there any professionalism or proper communication. This conduct is unacceptable, especially toward a paying customer whose municipal account is up to date. I find it disgraceful that the City of Cape Town and its contractors treat residents this way. Disconnecting electricity without proper engagement shows a disregard for residents well being and safety. I demand that my electricity be restored immediately and that a full explanation be provided as to: Why no appointment or notice was given. Under what authority my electricity was disconnected. Why a paying customer is being treated in such a disrespectful manner. This matter requires urgent attention.
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David J
1 reviews | Active since Jan 2020
26 May 2026, 08:28
Elex Khanyisa working with Cape Town Municipality
Yesterday, three people arrived at my property in a City of Cape Town municipal vehicle without any appointment or notice to install a prepaid electricity meter. When I questioned their entry onto my property without arranging access with the homeowner, they disconnected my electricity supply at the street box. More than 26 hours later, I am still without power. As a result: My alarm system is offline. Food in my fridge and freezer is spoiling. I have suffered major inconvenience and stress. At no stage was there any professionalism or proper communication. This conduct is unacceptable, especially toward a paying customer whose municipal account is up to date. I find it disgraceful that the City of Cape Town and its contractors treat residents this way. Disconnecting electricity without proper engagement shows a disregard for residents well being and safety. I demand that my electricity be restored immediately and that a full explanation be provided as to: Why no appointment or notice was given. Under what authority my electricity was disconnected. Why a paying customer is being treated in such a disrespectful manner. This matter requires urgent attention.
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2025, 11:49
*********** electrical contractor
1. Please understand that this household has a relationship with the COCT ONLY. This household has no direct relationship with the contractors appointed by the City. Therefore the contractors appointed are under the jurisdiction and CONTROL of the COCT. 2. Paragraph 1 implies bmo work ethic that should the COCT require functions to be outsourced to such contractors, the COCT should inform their clients accordingly. Emails, contact numbers (SMS, telephone calls, etc.) from unknown "companies" are ignored for security reasons! 3. Paragraph 2 has not been adhered to, and therefore it is derived that work ethic is not a priority to COCT. 4. The consequence is that misinformation is the order of the day and the control aspect of this electrical installation is transferred to the contractor (Elex Khanyisa) and in shambles. It is evident from dealings with the contractor that are unable to administer and manage this installation. An SMS was received yesterday afternoon "confirming an appointment for Tuesday, 23 April." The date and weekday do not correspond. A response was sent in response to request their plan for the installation. No response was received. The company was then telephonically contacted this morning to inquire. (Please note that this household had no appointment with the contractor.) This household's information (name, contact number, address) was incorrect. The administrator also acknowledged that the SMS was incorrect. The call was ended because of incompetence. To ACR Clayton 5. SANS 10142-1: Which edition is referred to? Please also stipulate which paragraphs with specifications are applicable? 6. The arrangement with the contractor was to find a solution together with the owner to the restricted space. To date, this arrangement has not been honored. Please be aware that the dwelling is approximately 50 plus years old and in the 22 years that this household owned the dwelling, it is the first time ever that a contractor described the DB installation as "non-compliant." One of the contractors workers agreed with a workable solution during their visit on 15 April. Their objectivity is therefore questionable and points to incompetence. 7. There is no obstruction as "claimed" by the contractor. 8. The consequence (refer to paragraphs 2-3) is then that the COCT being misled by the contractor and the COCT's lack of control of contractors. 9. Furthermore, if the COCT wants to change it's bylaws, seen together with the amendments to the SANS regulations, then the rate-payer's rights must also be protected - fairness and reasonableness. These two criteria serve a higher priority than a bylaw. To Lethu Qati 10. The information PLUS confirmation of Elex Khanyisa as the COCT's approved installer of prepaid electricity meters should have been conducted at the initiation point. The confirmation of an electrical contractor only after a supply cut, numerous contact sessions and emails is utterly unprofessional! 11. It is furthermore suggested that the COCT have a sincere management forum where it can establish what cause and whom it serves with reference to the Batho Pele principles. It seems from your email (par 5) that the contractor's side was prioritised above that of your constituents. The tone of your email is therefore not appreciated - also refer to paragraph 2. To the COCT office bearers and Elex Khanyisa 12. All communication will henceforth be conducted per email. An audit trail will be established for future reference. 13. One of each institution may contact the owner per email stating their business. 14. Appointments will be requested and confirmed by email. 15. Any damages or alterations pertaining to this electrical installation will be for the COCT's account. 16. Contractors will be supervised. An installation plan is awaited. The mandatory requirement for an electrical prepaid meter should be MANAGED. Please refer to the definition of management and institute monitoring and controls. It is with great disappointment that this communication is sent to the COCT. The City's contractors never fail to disappoint (refuse collection, recycling, tree fellers, and fiber installers), and the consumer is left with the consequences and bills. Failure to comply with the abovementioned rules will lead to an intolerable situation. Please establish and commit to an acceptable work ethic to the best of your ability to avoid further strife.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2025, 11:49
*********** electrical contractor
1. Please understand that this household has a relationship with the COCT ONLY. This household has no direct relationship with the contractors appointed by the City. Therefore the contractors appointed are under the jurisdiction and CONTROL of the COCT. 2. Paragraph 1 implies bmo work ethic that should the COCT require functions to be outsourced to such contractors, the COCT should inform their clients accordingly. Emails, contact numbers (SMS, telephone calls, etc.) from unknown "companies" are ignored for security reasons! 3. Paragraph 2 has not been adhered to, and therefore it is derived that work ethic is not a priority to COCT. 4. The consequence is that misinformation is the order of the day and the control aspect of this electrical installation is transferred to the contractor (Elex Khanyisa) and in shambles. It is evident from dealings with the contractor that are unable to administer and manage this installation. An SMS was received yesterday afternoon "confirming an appointment for Tuesday, 23 April." The date and weekday do not correspond. A response was sent in response to request their plan for the installation. No response was received. The company was then telephonically contacted this morning to inquire. (Please note that this household had no appointment with the contractor.) This household's information (name, contact number, address) was incorrect. The administrator also acknowledged that the SMS was incorrect. The call was ended because of incompetence. To ACR Clayton 5. SANS 10142-1: Which edition is referred to? Please also stipulate which paragraphs with specifications are applicable? 6. The arrangement with the contractor was to find a solution together with the owner to the restricted space. To date, this arrangement has not been honored. Please be aware that the dwelling is approximately 50 plus years old and in the 22 years that this household owned the dwelling, it is the first time ever that a contractor described the DB installation as "non-compliant." One of the contractors workers agreed with a workable solution during their visit on 15 April. Their objectivity is therefore questionable and points to incompetence. 7. There is no obstruction as "claimed" by the contractor. 8. The consequence (refer to paragraphs 2-3) is then that the COCT being misled by the contractor and the COCT's lack of control of contractors. 9. Furthermore, if the COCT wants to change it's bylaws, seen together with the amendments to the SANS regulations, then the rate-payer's rights must also be protected - fairness and reasonableness. These two criteria serve a higher priority than a bylaw. To Lethu Qati 10. The information PLUS confirmation of Elex Khanyisa as the COCT's approved installer of prepaid electricity meters should have been conducted at the initiation point. The confirmation of an electrical contractor only after a supply cut, numerous contact sessions and emails is utterly unprofessional! 11. It is furthermore suggested that the COCT have a sincere management forum where it can establish what cause and whom it serves with reference to the Batho Pele principles. It seems from your email (par 5) that the contractor's side was prioritised above that of your constituents. The tone of your email is therefore not appreciated - also refer to paragraph 2. To the COCT office bearers and Elex Khanyisa 12. All communication will henceforth be conducted per email. An audit trail will be established for future reference. 13. One of each institution may contact the owner per email stating their business. 14. Appointments will be requested and confirmed by email. 15. Any damages or alterations pertaining to this electrical installation will be for the COCT's account. 16. Contractors will be supervised. An installation plan is awaited. The mandatory requirement for an electrical prepaid meter should be MANAGED. Please refer to the definition of management and institute monitoring and controls. It is with great disappointment that this communication is sent to the COCT. The City's contractors never fail to disappoint (refuse collection, recycling, tree fellers, and fiber installers), and the consumer is left with the consequences and bills. Failure to comply with the abovementioned rules will lead to an intolerable situation. Please establish and commit to an acceptable work ethic to the best of your ability to avoid further strife.
0
Replies (0)NW
Nicki W
1 reviews | Active since Jan 2020
1 Oct 2024, 12:18
Sub-par experience
I've had 3 appointments so far to replace my prepaid meter. On day 1 they knew they could not fit it inside the wallbox, but yet they made two further appointments to only conclude they have to fit it outside. They also pitched on a Saturday without appointment and left a threatening letter saying my supply will be cut off if I don't cooperate within 14 days in my mailbox, NOT APPRECIATED! I'm not sure how this is the best company to be replacing meters in Cape Town.
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Nicki W
1 reviews | Active since Jan 2020
1 Oct 2024, 12:18
Sub-par experience
I've had 3 appointments so far to replace my prepaid meter. On day 1 they knew they could not fit it inside the wallbox, but yet they made two further appointments to only conclude they have to fit it outside. They also pitched on a Saturday without appointment and left a threatening letter saying my supply will be cut off if I don't cooperate within 14 days in my mailbox, NOT APPRECIATED! I'm not sure how this is the best company to be replacing meters in Cape Town.
0
Replies (0)SH
Salmah H
1 reviews | Active since Jan 2020
14 Mar 2023, 08:06
Tyres - referral
NO repsonse received after i was referred by the city to the damages that they left in the road damaged my tyres , i reached out and they were to send me a mail and i called and was just left for dead with two tyres after incision they made in the streets - unprofessional service but contracted to the city of cape town PATHETIC to say the least
Helpful (0)
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Salmah H
1 reviews | Active since Jan 2020
14 Mar 2023, 08:06
Tyres - referral
NO repsonse received after i was referred by the city to the damages that they left in the road damaged my tyres , i reached out and they were to send me a mail and i called and was just left for dead with two tyres after incision they made in the streets - unprofessional service but contracted to the city of cape town PATHETIC to say the least
0
Replies (0)TW
SH
Steve H
1 reviews | Active since Jan 2020
23 Oct 2020, 10:25
booking process
<div>Had my electricity meter replaced by Elex Khanyisa today. The installers were fine, turned up on time and the job got done quickly without issue. However, the process for the appointment was shocking. Threats to disconnect if they can't gain entry, all the work had to be done from my end to book the appointment, once it;'s booked you then have to call them to confirm or more threats of disconnection. This is a sub contractor for the City of Cape Town, what happened to; "This City Works For You"?. Come on CoCT, you're becoming as bad as </div>
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Steve H
1 reviews | Active since Jan 2020
23 Oct 2020, 10:25
booking process
<div>Had my electricity meter replaced by Elex Khanyisa today. The installers were fine, turned up on time and the job got done quickly without issue. However, the process for the appointment was shocking. Threats to disconnect if they can't gain entry, all the work had to be done from my end to book the appointment, once it;'s booked you then have to call them to confirm or more threats of disconnection. This is a sub contractor for the City of Cape Town, what happened to; "This City Works For You"?. Come on CoCT, you're becoming as bad as </div>
0
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cecilia W
1 reviews | Active since Jan 2020
19 Dec 2018, 08:06
unsatisfied consumer
elex khanyisa is a company that is contracting for the city of cape town electrical . they were suppose to put in a prepaid electric meter but had all kinds of excuses . they get paid by the city of cape town councel but don't do the jobs. they unprofessional
Helpful (0)
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cecilia W
1 reviews | Active since Jan 2020
19 Dec 2018, 08:06
unsatisfied consumer
elex khanyisa is a company that is contracting for the city of cape town electrical . they were suppose to put in a prepaid electric meter but had all kinds of excuses . they get paid by the city of cape town councel but don't do the jobs. they unprofessional
0
Replies (0)