Era By Dj Zinhle
Unclaimed Business
|1.9|9 Reviews (last 12 months)|This business does not respond to reviews
Era By Dj Zinhle
Unclaimed Business
|1.9
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-60Unlikely
NPS Score
-60
Recommended: Unlikely
Review Distribution
1.9|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencenM
ED
ELE D
1 reviews | Active since Dec 2023
5 Apr 2026, 07:29
Exceptional Customer Service – Nomonde & Bongiwe
Hi ERA Rosebank team 🌸 I just wanted to take a moment to compliment the amazing service I received in-store on Saturday the 4th of April by Nomonde and Bongiwe truly went above and beyond their service was more than expected. They were both so friendly, helpful and professional and they made my shopping experience really enjoyable. You have absolute gems in your team! Keep up the great work ✨ coming back soon for more😊
Helpful (0)
|Replies (0)ED
ELE D
1 reviews | Active since Dec 2023
5 Apr 2026, 07:29
Exceptional Customer Service – Nomonde & Bongiwe
Hi ERA Rosebank team 🌸 I just wanted to take a moment to compliment the amazing service I received in-store on Saturday the 4th of April by Nomonde and Bongiwe truly went above and beyond their service was more than expected. They were both so friendly, helpful and professional and they made my shopping experience really enjoyable. You have absolute gems in your team! Keep up the great work ✨ coming back soon for more😊
0
Replies (0)ZR
Zamaduma R
1 reviews | Active since May 2023
12 Feb 2026, 12:48
My experience with Shareen was great
My experience with Shareen was great. She assisted in getting my adress updated and getting cross border letter and car inspection
Helpful (0)
|Replies (0)ZR
Zamaduma R
1 reviews | Active since May 2023
12 Feb 2026, 12:48
My experience with Shareen was great
My experience with Shareen was great. She assisted in getting my adress updated and getting cross border letter and car inspection
0
Replies (0)MZ
Mpumelelo Z
1 reviews | Active since Jul 2023
9 Jan 2026, 15:50
Disgusting service
Disgusting ****ming brand. I am sitting with a watch that doesn’t clip on
Helpful (0)
|Replies (0)MZ
Mpumelelo Z
1 reviews | Active since Jul 2023
9 Jan 2026, 15:50
Disgusting service
Disgusting ****ming brand. I am sitting with a watch that doesn’t clip on
0
Replies (0)MZ
Mpumelelo Z
1 reviews | Active since Jul 2023
5 Jan 2026, 15:31
Nonsense brand
******* service and ******* longevity of a brand I bought this watch out of love and in support of black business. I really like my watch however the quality has not been great The clipping lock part is not working I’ve reported a numerous times however the girl assisted me said nothing can be done of assistance. Can someone tell me what is the way forward cause this is reputable watch and brand i would like my watch to be worn by me cause I bought for those reasons. Mpumelelo Zuke Durban watch was bought in Pavilion. Thanks This is the reason why I hate local brands you are ****ming and conniving people absolute garbage…warranty or not this is your brand irrespective please don’t give the semantics of warranty nonsense …… You have no essence of customer loyalty and care it all about a sale than it a **** off… Would love to escalate to consumer support going forward
Helpful (0)
|Replies (0)MZ
Mpumelelo Z
1 reviews | Active since Jul 2023
5 Jan 2026, 15:31
Nonsense brand
******* service and ******* longevity of a brand I bought this watch out of love and in support of black business. I really like my watch however the quality has not been great The clipping lock part is not working I’ve reported a numerous times however the girl assisted me said nothing can be done of assistance. Can someone tell me what is the way forward cause this is reputable watch and brand i would like my watch to be worn by me cause I bought for those reasons. Mpumelelo Zuke Durban watch was bought in Pavilion. Thanks This is the reason why I hate local brands you are ****ming and conniving people absolute garbage…warranty or not this is your brand irrespective please don’t give the semantics of warranty nonsense …… You have no essence of customer loyalty and care it all about a sale than it a **** off… Would love to escalate to consumer support going forward
0
Replies (0)yL
yulleen L
1 reviews | Active since Apr 2021
1 Dec 2025, 15:52
High priority Complaint
Hello, I’m very disappointed with ERA by DJ Zinhle regarding how my issue has been handled so far. It was easy to place my order and receive the delivery, but no one seems to have the sense of urgency to address my complaint. I ordered a bag, 3 pairs of earrings, and sunglasses, but I only received the bag and sunglasses. The earrings are still missing, and I haven’t received any proper support or updates. Please treat this matter as urgent. I need either the missing items to be shipped immediately or a refund processed without further delay. Thank you.
Helpful (0)
|Replies (0)yL
yulleen L
1 reviews | Active since Apr 2021
1 Dec 2025, 15:52
High priority Complaint
Hello, I’m very disappointed with ERA by DJ Zinhle regarding how my issue has been handled so far. It was easy to place my order and receive the delivery, but no one seems to have the sense of urgency to address my complaint. I ordered a bag, 3 pairs of earrings, and sunglasses, but I only received the bag and sunglasses. The earrings are still missing, and I haven’t received any proper support or updates. Please treat this matter as urgent. I need either the missing items to be shipped immediately or a refund processed without further delay. Thank you.
0
Replies (0)NL
Nthabiseng L
1 reviews | Active since Feb 2020
26 Nov 2025, 07:39
Bad quality product
I bought the earrings in July, now the small diamonds are now falling of the earrings and i send their customer service an email, all they can say was sorry the earrings are out of warranty, i mean its not even 6months with this earrings but the quality is not good at all, this is my 4th pair buying from them, i will never buy from them ever again.
Helpful (0)
|Replies (0)NL
Nthabiseng L
1 reviews | Active since Feb 2020
26 Nov 2025, 07:39
Bad quality product
I bought the earrings in July, now the small diamonds are now falling of the earrings and i send their customer service an email, all they can say was sorry the earrings are out of warranty, i mean its not even 6months with this earrings but the quality is not good at all, this is my 4th pair buying from them, i will never buy from them ever again.
0
Replies (0)