

Eternal Child Day Spa
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would highly recommend Eternal Child spa to spoil you or your loved ones as the value of their products & services never disappoint. The staff are always very friendly and helpful. And ambience is quit impeccable and relaxing. Eternal child is one of the best spas I have been to by far! :)
1 reviews | Active since Jan 2020
I would highly recommend Eternal Child spa to spoil you or your loved ones as the value of their products & services never disappoint. The staff are always very friendly and helpful. And ambience is quit impeccable and relaxing. Eternal child is one of the best spas I have been to by far! :)
1 reviews | Active since Jan 2020
Bought a couple of your products, absolutely LOVE the scrubs ( especially the coffee scrub) and will definitely be recommending it to my friends and family. Please keep us updated on all your specials !
1 reviews | Active since Jan 2020
Bought a couple of your products, absolutely LOVE the scrubs ( especially the coffee scrub) and will definitely be recommending it to my friends and family. Please keep us updated on all your specials !
1 reviews | Active since Jan 2020
<p>A representative of eternal child came around at my mothers work place and sold a promo offer to her and a few friends who purchased the deal of R500 which expired in february 2017. When my mother tried calling them for an appointment the number that was provided was off majority of the time she then googled the the spa and the same mobile number popped up on the sites. Eventually my mother got through to them for a booking which was for Saturday 25th feb just to find out they moved from tokai to northerm suburbs which was am inconvenience due to the offer being sold as location in tokai. The friday eve my mother got a call from a Zaida advising her that they need to cancel her appointment because their geyser blew. When my mother tried arranging an alt date taking into consideration that the deal expires end of feb she was told by Zaida she will receive a callback the next day to set an alt date, U<br><br />up until today she still didnt receive a call from the lady and the number for the spa is always on voicemail. THIS IS TOTALLY UNACCEPTABLE!I AM UTTERLY DISGUSTED WITH ETERNAL CHILD SPA. You guys should just close down. I sent them an email and Im still waiting on a response. My mother's colleagues went to the northern suburbs address they were provided with which didnt lead them to the spa.I am definitively not letting this one slide! You guys are extremely unprofessional! DONT EVER PURCHASE ANY DEAL FROM ETERNAL CHILD SPA YOU WILL DEFINITELY REGRET IT! I've been to the tokai branch and they are terrible. Thats why they always have promos running on groupon etc</p> <p>because none of their clients return.If anyone can please provide me with a valid number it will be much appreciated as I would like to get this matter resolved.</p>
1 reviews | Active since Jan 2020
<p>A representative of eternal child came around at my mothers work place and sold a promo offer to her and a few friends who purchased the deal of R500 which expired in february 2017. When my mother tried calling them for an appointment the number that was provided was off majority of the time she then googled the the spa and the same mobile number popped up on the sites. Eventually my mother got through to them for a booking which was for Saturday 25th feb just to find out they moved from tokai to northerm suburbs which was am inconvenience due to the offer being sold as location in tokai. The friday eve my mother got a call from a Zaida advising her that they need to cancel her appointment because their geyser blew. When my mother tried arranging an alt date taking into consideration that the deal expires end of feb she was told by Zaida she will receive a callback the next day to set an alt date, U<br><br />up until today she still didnt receive a call from the lady and the number for the spa is always on voicemail. THIS IS TOTALLY UNACCEPTABLE!I AM UTTERLY DISGUSTED WITH ETERNAL CHILD SPA. You guys should just close down. I sent them an email and Im still waiting on a response. My mother's colleagues went to the northern suburbs address they were provided with which didnt lead them to the spa.I am definitively not letting this one slide! You guys are extremely unprofessional! DONT EVER PURCHASE ANY DEAL FROM ETERNAL CHILD SPA YOU WILL DEFINITELY REGRET IT! I've been to the tokai branch and they are terrible. Thats why they always have promos running on groupon etc</p> <p>because none of their clients return.If anyone can please provide me with a valid number it will be much appreciated as I would like to get this matter resolved.</p>
1 reviews | Active since Jan 2020
My friend and I purchased a sunset voucher. We made a booking for 31 Oct. We late for our appointment due to traffic and we got lost. We did phone to advise we are lost and asked for directions. With the result we arrived at 14:30 and our appointment was for 2pm. Our voucher was supposed to be for 1hr 30 mins but nawhaal told us that because we were late we will loose the 30 mins .We still had to fill in forms and get undressed which probably took another 15mins. But we were so dissapointed and couldn't understand that our session ended at 15:30. Which means we only got a 45 min treatment. I still gave a good review that day but I never meant what I said. This was my first visit and I don't think I will go back or recommend this place to anyone. So dissappointed because my money was wasted!!!!!!
1 reviews | Active since Jan 2020
My friend and I purchased a sunset voucher. We made a booking for 31 Oct. We late for our appointment due to traffic and we got lost. We did phone to advise we are lost and asked for directions. With the result we arrived at 14:30 and our appointment was for 2pm. Our voucher was supposed to be for 1hr 30 mins but nawhaal told us that because we were late we will loose the 30 mins .We still had to fill in forms and get undressed which probably took another 15mins. But we were so dissapointed and couldn't understand that our session ended at 15:30. Which means we only got a 45 min treatment. I still gave a good review that day but I never meant what I said. This was my first visit and I don't think I will go back or recommend this place to anyone. So dissappointed because my money was wasted!!!!!!
1 reviews | Active since Jan 2020
Room was ice old , and it was a real winters day today. Staff walked in a out of room a few times during my massage to fetch supplies. They had 4 rooms but only 2 heaters. I couldn't relax or enjoy the benefits of massage at all because I was freezing, the towel used was VERY thin. The girl that did facial walked in and out of room a few times to get supplies before she could start. Very unprofessional ! Very disappointed indeed.
1 reviews | Active since Jan 2020
Room was ice old , and it was a real winters day today. Staff walked in a out of room a few times during my massage to fetch supplies. They had 4 rooms but only 2 heaters. I couldn't relax or enjoy the benefits of massage at all because I was freezing, the towel used was VERY thin. The girl that did facial walked in and out of room a few times to get supplies before she could start. Very unprofessional ! Very disappointed indeed.
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