Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Worst of the worst property management agency in Cape Town. They take everyone who pays rent with them, as an idiot. Their rent is not as black and white as they make to be. There's all sorts of additional costs that fluctuate on the monthly. They have nice properties and they have quite a few aweful ones, which personally, I feel they shouldn't be on the market. They will milk you of every cent you have. They don't have anyone coming through for an exit inspection, then you get thrown a hefty bill for the general up keeping of their property.
1 reviews | Active since Jan 2020
Worst of the worst property management agency in Cape Town. They take everyone who pays rent with them, as an idiot. Their rent is not as black and white as they make to be. There's all sorts of additional costs that fluctuate on the monthly. They have nice properties and they have quite a few aweful ones, which personally, I feel they shouldn't be on the market. They will milk you of every cent you have. They don't have anyone coming through for an exit inspection, then you get thrown a hefty bill for the general up keeping of their property.
1 reviews | Active since Jan 2020
Horrible company, allegedly they are ******. I do not have the facts but allegedly they do not have any black employees or at least I have not dealt with anyone of black in the company.
1 reviews | Active since Jan 2020
Horrible company, allegedly they are ******. I do not have the facts but allegedly they do not have any black employees or at least I have not dealt with anyone of black in the company.
1 reviews | Active since Jan 2020
I viewed virtually before I moved to Cape Town, my only specifications were I wanted to live in an only woman house or a mixed house with ***** people. I was assured the place I signed up for in observatory had all the specifications and when we virtually viewed I was happy with what I saw. They put me in a house with 5 straight males 2 months into moving in, a housemate breaks into my room *****s my card goes withdraw R3000 and *****s my ID. He has since committed identity ***** with my ID. The rental property manager till this day, 5 months later has refused to assist me with giving me the tenants name so I can go and open a case with the police. Another instance, is their maintenance manager giving contractors external contractors copy of keys to my room so they can come and fix my shower without giving me a heads up, I just find three strange men walking into my room, that was two months ago and till today not one person from this property group has apologized. We have also had an attempted suicide from another house mate in this house, the way management dealt with this incident, has been pecu**** and I will just leave it at that I've absolutely loved living in Cape Town, I'm absolutely in love with the culture. But if I could do this again, I would have gone through a private landlord. It's so disheartening because this entire experience with them really made me realize there is no sense of community, I have no more sense of safety, Also if you sign up with them don't be surprised if somewhere along the lease they add extra charges that were not agreed upon earlier that has happened more than once to me. But everyone's experience is different, so I hope whoever reads this has a better experience than I did.
1 reviews | Active since Jan 2020
I viewed virtually before I moved to Cape Town, my only specifications were I wanted to live in an only woman house or a mixed house with ***** people. I was assured the place I signed up for in observatory had all the specifications and when we virtually viewed I was happy with what I saw. They put me in a house with 5 straight males 2 months into moving in, a housemate breaks into my room *****s my card goes withdraw R3000 and *****s my ID. He has since committed identity ***** with my ID. The rental property manager till this day, 5 months later has refused to assist me with giving me the tenants name so I can go and open a case with the police. Another instance, is their maintenance manager giving contractors external contractors copy of keys to my room so they can come and fix my shower without giving me a heads up, I just find three strange men walking into my room, that was two months ago and till today not one person from this property group has apologized. We have also had an attempted suicide from another house mate in this house, the way management dealt with this incident, has been pecu**** and I will just leave it at that I've absolutely loved living in Cape Town, I'm absolutely in love with the culture. But if I could do this again, I would have gone through a private landlord. It's so disheartening because this entire experience with them really made me realize there is no sense of community, I have no more sense of safety, Also if you sign up with them don't be surprised if somewhere along the lease they add extra charges that were not agreed upon earlier that has happened more than once to me. But everyone's experience is different, so I hope whoever reads this has a better experience than I did.
1 reviews | Active since Jan 2020
The worst Rental Agency I have personally dealt with, I have ensured my rent is paid on time at all times and given them consistent opportunity to correct issues and have been consistently treated like they are doing me the honour of dealing with me. Steven Vaughn specifically has been condescending and a terrible reflection on the business as a whole as their point of contact with me. Late responses to serious queries and maintenance issues leading to a Tribunal complaint. Poor form across the board, I personally would advise you NOT to lease any properties managed by them.
1 reviews | Active since Jan 2020
The worst Rental Agency I have personally dealt with, I have ensured my rent is paid on time at all times and given them consistent opportunity to correct issues and have been consistently treated like they are doing me the honour of dealing with me. Steven Vaughn specifically has been condescending and a terrible reflection on the business as a whole as their point of contact with me. Late responses to serious queries and maintenance issues leading to a Tribunal complaint. Poor form across the board, I personally would advise you NOT to lease any properties managed by them.
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