

FAIR PRICE Southgate
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On Monday 27 April I was at the store and was assisted by Lorenzo,I asked if the order can be delivered same day then he said no ,I advised that I will I would be working the next day ,he then said the delivery would be done on Friday 01 May ,the courier guy called me Wednesday 5:38 pm to deliver the parcel,I was on my way from work ,shocked as I was they asked for delivery fee ,I sent them cash send ....they then said they couldn't assemble the package because they have a lot of deliveries and they would some other time I questioned this especially because they wanted they delivery money This is such an inconvenience because now I can't go anywhere because I don't know when these guys will be coming back and if they will even be coming back I'm truly unhappy about the service because I feel I paid for the goods now the business is not following through The process doesn't make sense and is such a big inconvenience to me as a customer I really want to continue to supporting this business but I'm truly unsatisfied
1 reviews | Active since Jan 2020
On Monday 27 April I was at the store and was assisted by Lorenzo,I asked if the order can be delivered same day then he said no ,I advised that I will I would be working the next day ,he then said the delivery would be done on Friday 01 May ,the courier guy called me Wednesday 5:38 pm to deliver the parcel,I was on my way from work ,shocked as I was they asked for delivery fee ,I sent them cash send ....they then said they couldn't assemble the package because they have a lot of deliveries and they would some other time I questioned this especially because they wanted they delivery money This is such an inconvenience because now I can't go anywhere because I don't know when these guys will be coming back and if they will even be coming back I'm truly unhappy about the service because I feel I paid for the goods now the business is not following through The process doesn't make sense and is such a big inconvenience to me as a customer I really want to continue to supporting this business but I'm truly unsatisfied
1 reviews | Active since Jan 2020
I have been waiting for an order of bar stools for a month now. The level of service received at the store is appalling, No follow up done by the salesman. He kept on making empty promises that he has ordered the chairs and they will be delivered I don't know when. I went to the store to request for a refund since they could not deliver as promised by the salesman then the store manager said the refund is not possible. I tried calling the Call Centre (087 740 2101) to Lodge a complaint but couldn't get through. I'm totally disappointed at the level of service at Fair price.
1 reviews | Active since Jan 2020
I have been waiting for an order of bar stools for a month now. The level of service received at the store is appalling, No follow up done by the salesman. He kept on making empty promises that he has ordered the chairs and they will be delivered I don't know when. I went to the store to request for a refund since they could not deliver as promised by the salesman then the store manager said the refund is not possible. I tried calling the Call Centre (087 740 2101) to Lodge a complaint but couldn't get through. I'm totally disappointed at the level of service at Fair price.
1 reviews | Active since Jan 2020
They dont derseve a star raiting and more their consultants rude super rude, its just another stats of our comments at hello peter nothing will be done on this. Pallanyani Consultant Super Rude, does nor care if you take back the item or not, which now we stuck with a coach which they made a flop from the day it was purchased, so we good Fair Price Keep On the Rude ways of not placing everythinh for client on time, we dont want sales you need our mkney to make sales. The day they learn how life is like outside without a job they will regret the day they mistreat clients when they made fault. I will not even recomend cliets to Palanyani for any help, even the store it self i wont recommend for anything to be bought at. They dont derseve a star raiting and more their consultants rude super rude, its just another stats of our comments at hello peter nothing will be done on this. Pallanyani Consultant Super Rude, does nor care if you take back the item or not, which now we stuck with a coach which they made a flop from the day it was purchased, so we good Fair Price Keep On the Rude ways of not placing everythinh for client on time, we dont want sales you need our mkney to make sales. The day they learn how life is like outside without a job they will regret the day they mistreat clients when they made fault. I will not even recomend cliets to Palanyani for any help, even the store it self i wont recommend for anything to be bought at.
1 reviews | Active since Jan 2020
They dont derseve a star raiting and more their consultants rude super rude, its just another stats of our comments at hello peter nothing will be done on this. Pallanyani Consultant Super Rude, does nor care if you take back the item or not, which now we stuck with a coach which they made a flop from the day it was purchased, so we good Fair Price Keep On the Rude ways of not placing everythinh for client on time, we dont want sales you need our mkney to make sales. The day they learn how life is like outside without a job they will regret the day they mistreat clients when they made fault. I will not even recomend cliets to Palanyani for any help, even the store it self i wont recommend for anything to be bought at. They dont derseve a star raiting and more their consultants rude super rude, its just another stats of our comments at hello peter nothing will be done on this. Pallanyani Consultant Super Rude, does nor care if you take back the item or not, which now we stuck with a coach which they made a flop from the day it was purchased, so we good Fair Price Keep On the Rude ways of not placing everythinh for client on time, we dont want sales you need our mkney to make sales. The day they learn how life is like outside without a job they will regret the day they mistreat clients when they made fault. I will not even recomend cliets to Palanyani for any help, even the store it self i wont recommend for anything to be bought at.
1 reviews | Active since Jan 2020
Ive been waiting for assemble its more than 7 days now, you guys are not professional, especially Thokozani, Jama and Sibusiso you full of lies. I really need my refund im tired of calling every single day for you to come and do your job.
1 reviews | Active since Jan 2020
Ive been waiting for assemble its more than 7 days now, you guys are not professional, especially Thokozani, Jama and Sibusiso you full of lies. I really need my refund im tired of calling every single day for you to come and do your job.
1 reviews | Active since Jan 2020
I must say very poor service honestly My granny bought a chest drawer, they never had it in store so we had to fetch it at the warehouse, upon arrival when collecting the things are falling off from the item, so my gran returned the item to the store now she has to pay again for transport, when getting there they tell her she will get her money next month. What poor service honestly. The managers name is JOE.
1 reviews | Active since Jan 2020
I must say very poor service honestly My granny bought a chest drawer, they never had it in store so we had to fetch it at the warehouse, upon arrival when collecting the things are falling off from the item, so my gran returned the item to the store now she has to pay again for transport, when getting there they tell her she will get her money next month. What poor service honestly. The managers name is JOE.
1 reviews | Active since Jan 2020
Horrible service!!! I made a purchase of chest of drawers on the 2025/08/21 which has still not been assembled till date. I have been calling their offices for the last 10 days for feedback every single time I get no resolution. I spoke to a manager on 2025/09/04 to express my dissatisfaction and advised that I'd like the item to be returned and be refunded I was advised that the refund will take up to 48 hours to reflect in my bank account. I am lost for words with the pathetic service I have received.
1 reviews | Active since Jan 2020
Horrible service!!! I made a purchase of chest of drawers on the 2025/08/21 which has still not been assembled till date. I have been calling their offices for the last 10 days for feedback every single time I get no resolution. I spoke to a manager on 2025/09/04 to express my dissatisfaction and advised that I'd like the item to be returned and be refunded I was advised that the refund will take up to 48 hours to reflect in my bank account. I am lost for words with the pathetic service I have received.
1 reviews | Active since Jan 2020
I went into the South Gate branch to purchase a wardrobe, firstly, it took the store assistant 30 minutes to get a carpenter to assemble the wardrobe. Upon assembling it he realised that there were no draw boards and brought it to the managers attention the same day (26th August 2025). I received no feedback until I went into the store again on Saturday and the store manager advised me that the boards are there but still needs to be sprayed white, however the guy who needs to assemble it is currently in Limpopo, I understood and was then advised the carpenter would come on Monday, Monday came and went and I received no update, I then received a call around 10am yesterday saying that the boards and the carpenter is at the store and will arrive shortly, which never happened. We then proceeded to move the cupboard due to some tiling work that needed to be done and the whole cupboard fell apart, even the new carpenter they sent said the cupboard cannot be fixed and a new one needs to be given. Two days later and I still have not received a cupboard or a refund, all that’s happening is a back and forth between myself and the store. Very poor customer service provided. Would highly not recommend this store!
1 reviews | Active since Jan 2020
I went into the South Gate branch to purchase a wardrobe, firstly, it took the store assistant 30 minutes to get a carpenter to assemble the wardrobe. Upon assembling it he realised that there were no draw boards and brought it to the managers attention the same day (26th August 2025). I received no feedback until I went into the store again on Saturday and the store manager advised me that the boards are there but still needs to be sprayed white, however the guy who needs to assemble it is currently in Limpopo, I understood and was then advised the carpenter would come on Monday, Monday came and went and I received no update, I then received a call around 10am yesterday saying that the boards and the carpenter is at the store and will arrive shortly, which never happened. We then proceeded to move the cupboard due to some tiling work that needed to be done and the whole cupboard fell apart, even the new carpenter they sent said the cupboard cannot be fixed and a new one needs to be given. Two days later and I still have not received a cupboard or a refund, all that’s happening is a back and forth between myself and the store. Very poor customer service provided. Would highly not recommend this store!
Hellopeter has tracked FAIR PRICE Southgate across 8 reviews. FAIR PRICE Southgate hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used FAIR PRICE Southgate? Write a review to help others decide.