RT
Robyn T
Active since Jun 2022
5
Reviews
0
Industries
Reviews
5 reviews7 months ago
Pathetic service
Horrible service!!! I made a purchase of chest of drawers on the 2025/08/21 which has still not been assembled till date. I have been calling their offices for the last 10 days for feedback every single time I get no resolution. I spoke to a manager on 2025/09/04 to express my dissatisfaction and advised that I'd like the item to be returned and be refunded I was advised that the refund will take up to 48 hours to reflect in my bank account. I am lost for words with the pathetic service I have received.
0 replies
12 months ago
Pathetic service
I'm having the worst experience with Rain 5G, I made a payment on the 19/04/2025 for my monthly subscription for a amount of R625. 00 on snapscan however the payment hasn't reflecting and I am now disconnected. I have called the call center and also have more than 1 escalation with reference #32924834 - askrain support - #0842022048 but no one has contacted me. I am really disappointed with the pathetic service I am constantly speaking to a AI
116 replies
39 months ago
Poor and unprofessional service
I have had enough of the bad service I am getting from Nimble. On the 2022/12/08 I spoke to Nadia who advised me that if I pay R2000 towards my account I would get a R2000 incentive from nimble. I also recieved an sms and email confirming the same however this has not been done based on my conversation I had with Nadia. Two payments of R2000 was deducted from my account and only R2000 incentive was paid for January but not February. I then called last week to enquire why no changes were made I was promised a call back and till today nothing!!! This is the sms I received with the campaign It takes 1 to GET 1. You last paid on 2022-08-20, Pay your Capitec acc & get an additional payment up to R2000 from us in Dec to Feb. Call NBA 087 286 0223 T&Cs And the email I received Boost Your Credit! Our Ref: 9CAP17046L Date: 2023/02/03 Hi Robyn Tick Tock... Your additional payment is waiting to be claimed. Pay your installment and we'll match it up to R2000. This offer is ONLY valid up until Feb 2023. For your reference, see the payment details below. These details are applicable if you are not in a debit order payment plan. FOR EFT OR CASH DEPOSIT AT THE BANK This is poor and unprofessional service not to mention you are conning your clients
168 replies
40 months ago
Day light robbery!!!
I am truly unhappy with the service I am getting from nimble group, i have sent 2 emails one on the 2023/01/03 and on the 2023/01/05 no one even responds to my emails. I have recieved and sms on the 2022/12/08 stating "It takes 1 to GET 1. You last paid on 2022-08-20, Pay your Capitec acc & get an additional payment up to R2000 from us in Dec to Feb. Call NBA 087 286 0223 T&Cs" I than got a call from a consultant Nadia confirming the same my 1st payment went off on the 2022/12/15 for R2000 and my balance only dropped by this amount no other R2000 was paid by nimble which is daylight robbery. I also paid up my edgars account on the 2022/12/31 based on the watsapp group settlements options but nimble states I still owe R4.21 seriously. My account need to be rectified with 24hrs or I will take it further. I also haven't received my Cell c paid up letter or Edgars paid up letter stop sleeping on the job when I owed you money nimble was quick to call me.
132 replies
47 months ago
Miscommunication
Miscommunication from Agent at debt busters (Amien Augutus). I was advised that my consumer would be paid when I make my third payment but when I called today I was advised that my consumer would only be paid in September which will be my 6th payment. Unhappy Client
402 replies
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1 Star
5 (100%)