FK
Famous Kalahari Biltong
Unclaimed Business
FK
Famous Kalahari Biltong
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Mark M
1 reviews | Active since Jan 2020
15 Feb 2024, 13:28
Famous Kalahari Biltong - Great Online Service
Bought ostrich biltong from them before (took a chance). Price is reasonable. Product was good enough to try again. Placed an online order this morning, was delivered the same day. Previous order was delivered the next day. Between them and their courier service great service.
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Mark M
1 reviews | Active since Jan 2020
15 Feb 2024, 13:28
Famous Kalahari Biltong - Great Online Service
Bought ostrich biltong from them before (took a chance). Price is reasonable. Product was good enough to try again. Placed an online order this morning, was delivered the same day. Previous order was delivered the next day. Between them and their courier service great service.
0
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ronald S
1 reviews | Active since Jan 2020
2 Nov 2023, 00:19
bad attitude, low quality
I visited for the first time the shop in Malmesbury De Koringvlij On the entrance door is a paper with PUSH, The entrance door has 2 doors and we have to push the vertical handle of the right door according the paper sticked on it I pushed with my left hand the handle of the right door. This causes that your knuckles secrete against the frame of the left door which hurts very much. What hurts me more: Behind the counter was a young lady sitting side ways and playing on her phone fully focused on her screen I informed her what just happens. You could see she was disturbed and annoyed. Asked her to come and I will show her what happened. Her face was as thunder. Probably I interrupted her with being busy on her phone She then pushed that door with her right hand and mumbled ‘SO YOU DO IT” When I told her what if you are left handed? But she walked immediately uninterested back to the counter, answering me by showing her back side. My complaint is that their staff member does not suit to serve clients AND that vertical door handle should be more to the right so that those who push the door with their left hand dont get wounded s****ing with the knuckles against the frame of the left door. Please try it yourself, It is impossible to send them an email to the address they give it comes back as unknown. To phone them brings you to WhatApp, A manager named MJ does not answer your questions .Is he a computer, or perhaps a person with the IQ of his shoe size?? Looks like they hide and avoid something.... His WhatsAp picture is a wedding picture Perhaps as **** as their service?? Hello Peter has a lot of complaints about the moulded biltong they seem to sell. The Droe wors was not nice nice,. SPAR Malmesbury has good quality, better prices AND FRIENDLY STAFF I am done with KALAHARI
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ronald S
1 reviews | Active since Jan 2020
2 Nov 2023, 00:19
bad attitude, low quality
I visited for the first time the shop in Malmesbury De Koringvlij On the entrance door is a paper with PUSH, The entrance door has 2 doors and we have to push the vertical handle of the right door according the paper sticked on it I pushed with my left hand the handle of the right door. This causes that your knuckles secrete against the frame of the left door which hurts very much. What hurts me more: Behind the counter was a young lady sitting side ways and playing on her phone fully focused on her screen I informed her what just happens. You could see she was disturbed and annoyed. Asked her to come and I will show her what happened. Her face was as thunder. Probably I interrupted her with being busy on her phone She then pushed that door with her right hand and mumbled ‘SO YOU DO IT” When I told her what if you are left handed? But she walked immediately uninterested back to the counter, answering me by showing her back side. My complaint is that their staff member does not suit to serve clients AND that vertical door handle should be more to the right so that those who push the door with their left hand dont get wounded s****ing with the knuckles against the frame of the left door. Please try it yourself, It is impossible to send them an email to the address they give it comes back as unknown. To phone them brings you to WhatApp, A manager named MJ does not answer your questions .Is he a computer, or perhaps a person with the IQ of his shoe size?? Looks like they hide and avoid something.... His WhatsAp picture is a wedding picture Perhaps as **** as their service?? Hello Peter has a lot of complaints about the moulded biltong they seem to sell. The Droe wors was not nice nice,. SPAR Malmesbury has good quality, better prices AND FRIENDLY STAFF I am done with KALAHARI
0
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Lauren B
1 reviews | Active since Jan 2020
23 Jun 2021, 16:03
Poor customer service
Hello I had a few bad experiences at the haasendal store. I let it slide the first 3 times but its really getting to a point where I no longer want to buy my biltong and visit your store. I absolutely love your biltong and products but the customer Service was very poor. The attendant (tall with glasses) always looks very annoyed and unfriendly. Hardly greeted. She is selective and not consistent with all customers. I dont even get a slip and I get so tired of asking for one because then she gets annoyed. While I was in the store she greeted another customer and happily assisted.I dont think il go back there again.
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Lauren B
1 reviews | Active since Jan 2020
23 Jun 2021, 16:03
Poor customer service
Hello I had a few bad experiences at the haasendal store. I let it slide the first 3 times but its really getting to a point where I no longer want to buy my biltong and visit your store. I absolutely love your biltong and products but the customer Service was very poor. The attendant (tall with glasses) always looks very annoyed and unfriendly. Hardly greeted. She is selective and not consistent with all customers. I dont even get a slip and I get so tired of asking for one because then she gets annoyed. While I was in the store she greeted another customer and happily assisted.I dont think il go back there again.
0
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Anonymous
1 reviews | Active since Jan 2020
5 Nov 2019, 11:01
Dad Service
I had the worst experience in your store ,after being a loyal customer and spending hundreds of Rands on a monthly basis for a very long time now. Today one of the assistants who knows me well turns around and tells me 'no eating in the store'. I was tasting/testing one of the nuggets in order to determine how fresh/tender it was, to decide wether or not i would buy some together with all the other biltong i was planning on buying. I am Really furious, as she made me feel like a criminal - really bad "customer relations". I will no longer be purchasing biltong from your shop. Very unprofessional staff with a really bad attitude.
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Anonymous
1 reviews | Active since Jan 2020
5 Nov 2019, 11:01
Dad Service
I had the worst experience in your store ,after being a loyal customer and spending hundreds of Rands on a monthly basis for a very long time now. Today one of the assistants who knows me well turns around and tells me 'no eating in the store'. I was tasting/testing one of the nuggets in order to determine how fresh/tender it was, to decide wether or not i would buy some together with all the other biltong i was planning on buying. I am Really furious, as she made me feel like a criminal - really bad "customer relations". I will no longer be purchasing biltong from your shop. Very unprofessional staff with a really bad attitude.
0
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