FA
Fin and Fillet Grill
Unclaimed Business
FA
Fin and Fillet Grill
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Fin and Fillet Grill
Fin and Fillet Grill has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Fin and Fillet Grill across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNT
Neechell T
1 reviews | Active since Jan 2020
15 Aug 2025, 17:22
Amazing food!!
The food was amazing, the waiters were friendly the vibe was amazing. The food was AMAZING yes I said it but it was really amazing.
Helpful (0)
|Replies (0)NT
Neechell T
1 reviews | Active since Jan 2020
15 Aug 2025, 17:22
Amazing food!!
The food was amazing, the waiters were friendly the vibe was amazing. The food was AMAZING yes I said it but it was really amazing.
0
Replies (0)RB
R.J Burger
1 reviews | Active since Jan 2020
23 Feb 2024, 18:15
Bad food and customer service
I order food from the one in Karaglen in Eden vale. It was a eisbein and ask for it to be crispy. When it got delivered it was soft. I phoned to complain and ask how they can send out a crispy eisbein wrapped in foil and as well clingwrap. Then I got told that is how they send it out and that is it. I mentioned as logic will say if wrapped in that with steam from the meat that the skin will go soft and then I mentioned I will not order from them agen and he said that is ok. So on that Fin and Fillet will never ever see me or my family there. Where bad castemer surveys.
Helpful (0)
|Replies (0)RB
R.J Burger
1 reviews | Active since Jan 2020
23 Feb 2024, 18:15
Bad food and customer service
I order food from the one in Karaglen in Eden vale. It was a eisbein and ask for it to be crispy. When it got delivered it was soft. I phoned to complain and ask how they can send out a crispy eisbein wrapped in foil and as well clingwrap. Then I got told that is how they send it out and that is it. I mentioned as logic will say if wrapped in that with steam from the meat that the skin will go soft and then I mentioned I will not order from them agen and he said that is ok. So on that Fin and Fillet will never ever see me or my family there. Where bad castemer surveys.
0
Replies (0)SK
Shweta K
1 reviews | Active since Jan 2020
13 Oct 2023, 11:38
Horrible Customer Service at Fin and Fillet
The customer service when booking a reservation is absolutely terrible and the business should really try to employ people whom aren't rude to potential customers. On the 7th of October, I had called the restaurant to book a reservation for the 14th of October at 5pm. No problem there, all went well, and the reservation was booked. Today, the 13th, I call in to confirm the reservation I had made, I am immediately answered by a rude lady, whom asks for my details. I spell my name and give my number. She tells me there is no booking, and then out of nowhere a man starts speaking on the phone. I explain to him, I want to confirm a booking I had made for this week. I give him my details, and he tells me that unfortunately there is no booking, and I never made one. I proceed to tell him I made a booking on this exact number and spoke to another gentleman that day, whom made the booking for me. He proceeds to tell me, that it is impossible, he was the only guy there that day, and that I spoke to him. I then said, "if I spoke to you, do you remember my booking then?" he say, no, he never spoke to me? I tell him I definitely made a booking and if you can not find my reservation, can you make another for me?, to which he kept cutting me off, and having an attitude saying he was the only guy here that day and that I spoke to him? While raising his voice at me for no apparent reason, to which made no sense, as I was calm throughout the conversation. And yet apparently I never called. He eventually made my booking and took down my details, but I am so put off with his attitude that I dont feel like even spending money at an establishment with such unprofessional employees.
Helpful (0)
|Replies (0)SK
Shweta K
1 reviews | Active since Jan 2020
13 Oct 2023, 11:38
Horrible Customer Service at Fin and Fillet
The customer service when booking a reservation is absolutely terrible and the business should really try to employ people whom aren't rude to potential customers. On the 7th of October, I had called the restaurant to book a reservation for the 14th of October at 5pm. No problem there, all went well, and the reservation was booked. Today, the 13th, I call in to confirm the reservation I had made, I am immediately answered by a rude lady, whom asks for my details. I spell my name and give my number. She tells me there is no booking, and then out of nowhere a man starts speaking on the phone. I explain to him, I want to confirm a booking I had made for this week. I give him my details, and he tells me that unfortunately there is no booking, and I never made one. I proceed to tell him I made a booking on this exact number and spoke to another gentleman that day, whom made the booking for me. He proceeds to tell me, that it is impossible, he was the only guy there that day, and that I spoke to him. I then said, "if I spoke to you, do you remember my booking then?" he say, no, he never spoke to me? I tell him I definitely made a booking and if you can not find my reservation, can you make another for me?, to which he kept cutting me off, and having an attitude saying he was the only guy here that day and that I spoke to him? While raising his voice at me for no apparent reason, to which made no sense, as I was calm throughout the conversation. And yet apparently I never called. He eventually made my booking and took down my details, but I am so put off with his attitude that I dont feel like even spending money at an establishment with such unprofessional employees.
0
Replies (0)EE
Eugene E
1 reviews | Active since Jan 2020
26 Aug 2023, 15:56
Pathetic management
I booked my table 2 days before the time, this was my proposal dinner and they managed to loose my reservation 2 hours before the time. I feel that this place will have me tell everyone I know and more how pathetic they are. The management really doesn't have any etiquette and this will be the downfall for this place.
Helpful (0)
|Replies (0)EE
Eugene E
1 reviews | Active since Jan 2020
26 Aug 2023, 15:56
Pathetic management
I booked my table 2 days before the time, this was my proposal dinner and they managed to loose my reservation 2 hours before the time. I feel that this place will have me tell everyone I know and more how pathetic they are. The management really doesn't have any etiquette and this will be the downfall for this place.
0
Replies (0)JE
Jenni E
1 reviews | Active since Jan 2020
22 Feb 2023, 07:18
Best Romantic restaurant EVER!
This is the best restaurant for food, romance and price. The ambience, the quality, the quantity of food served, the amazing service and the friendly staff. This restaurant deserves a Platinum medal. There are intimate booths, bigger tables, comfortable seating for an intimate romantic lunch or dinner to the larger friends and family. Romance is not just for couples but for love.
Helpful (0)
|Replies (0)JE
Jenni E
1 reviews | Active since Jan 2020
22 Feb 2023, 07:18
Best Romantic restaurant EVER!
This is the best restaurant for food, romance and price. The ambience, the quality, the quantity of food served, the amazing service and the friendly staff. This restaurant deserves a Platinum medal. There are intimate booths, bigger tables, comfortable seating for an intimate romantic lunch or dinner to the larger friends and family. Romance is not just for couples but for love.
0
Replies (0)