Findyourdeal.co.za
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
KM
Khotso M
1 reviews | Active since Jan 2020
19 Sept 2018, 18:40
Findyourdeal.co.za
<div>I bought a Bosch washing machine from Findyourdeal in mid-August 2018 after I had talked to the sole director of the company, who confirmed stock availability and that delivery would be made within 5-7 days after confirmation of the order by payment. I was was further informed that I would be called the day before the day of the delivery. I confirmed the order with payment and after 7 days delivery had not been made. After numerous calls and to visits the the company's business premises to speak to *** , who was always attending meetings, I consulted an attorney to cancel the sale and sue for a refund. Summons were issued and the sheriff attempted to serve the summons on Findyourdeal at their business premises the place was deserted. I now intend opening a case of fraud against Findyourdeal.</div>
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Khotso M
1 reviews | Active since Jan 2020
19 Sept 2018, 18:40
Findyourdeal.co.za
<div>I bought a Bosch washing machine from Findyourdeal in mid-August 2018 after I had talked to the sole director of the company, who confirmed stock availability and that delivery would be made within 5-7 days after confirmation of the order by payment. I was was further informed that I would be called the day before the day of the delivery. I confirmed the order with payment and after 7 days delivery had not been made. After numerous calls and to visits the the company's business premises to speak to *** , who was always attending meetings, I consulted an attorney to cancel the sale and sue for a refund. Summons were issued and the sheriff attempted to serve the summons on Findyourdeal at their business premises the place was deserted. I now intend opening a case of fraud against Findyourdeal.</div>
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Ryan H
1 reviews | Active since Jan 2020
19 Sept 2018, 12:42
Very poor communication regarding no stock on my order - 2 months wait
I've now had my worst customer experience ever by using this company. I ordered and paid for the dishwasher on 14 July. It was not until 26 July (2 weeks later) that I was informed that there was no stock. This was only after me asking a few times before getting a response. I emailed the company on 30 July to find out when there would be stock and when I could get my dishwasher. They ignored my emails until 7 August when the staff replied to say that the owner, Wayne Gosher, would contact me. Wayne Gosher didn't call back, and I followed up on 14 August. This was now a month after placing an order, and I still hadn't formally heard from findyourdeal to understand the issue. On 16 August Wayne sent me an email saying "our stock has arrived in the country and is being cleared through customs, we will dispatch your Dishwasher for delivery by the end of next week hopefully." That would indicate week ending 24 August. I then tried to contact Wayne on 22 August, 23 August, 24 August, 27 August with no response by email. It was at this stage I started setting up a transactions dispute with my bank, and planned to open a case of fraud at SAPS. I also contacted Samsung. Only once I complained to Samsung did I manage to get a call from findyourdeal offices. The owner, Wayne mentioned that his business was expanding and therefore was unable to service clients properly. Wayne was continually in meetings and unable to speak to me. The staff at findyourdeal could do nothing to help me, and kept saying Wayne will call me. Through this period, they still maintain the item on their website for others to buy. This could fool others into buying the dishwasher and waiting 2 months like I do. You only informed me much after the promised delivery time-frame that there were stock issues, and only after I started querying why I hadn't received stock. This is a very poor experience for customer, breaching the CPA in many aspects. The lack of communication was so bad that I thought the company had either closed down, or was a fraud and I had lost my money. This reflect poorly on both findyourdeal and Samsung. I feel that I have been more than patient in this case, but have ended up being another abused consumer. The order was eventually delivered on 7 September. Yes, it was true that Samsung had run out of stock. But the poor communication from Findyourdeal.co.za was shocking.
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Ryan H
1 reviews | Active since Jan 2020
19 Sept 2018, 12:42
Very poor communication regarding no stock on my order - 2 months wait
I've now had my worst customer experience ever by using this company. I ordered and paid for the dishwasher on 14 July. It was not until 26 July (2 weeks later) that I was informed that there was no stock. This was only after me asking a few times before getting a response. I emailed the company on 30 July to find out when there would be stock and when I could get my dishwasher. They ignored my emails until 7 August when the staff replied to say that the owner, Wayne Gosher, would contact me. Wayne Gosher didn't call back, and I followed up on 14 August. This was now a month after placing an order, and I still hadn't formally heard from findyourdeal to understand the issue. On 16 August Wayne sent me an email saying "our stock has arrived in the country and is being cleared through customs, we will dispatch your Dishwasher for delivery by the end of next week hopefully." That would indicate week ending 24 August. I then tried to contact Wayne on 22 August, 23 August, 24 August, 27 August with no response by email. It was at this stage I started setting up a transactions dispute with my bank, and planned to open a case of fraud at SAPS. I also contacted Samsung. Only once I complained to Samsung did I manage to get a call from findyourdeal offices. The owner, Wayne mentioned that his business was expanding and therefore was unable to service clients properly. Wayne was continually in meetings and unable to speak to me. The staff at findyourdeal could do nothing to help me, and kept saying Wayne will call me. Through this period, they still maintain the item on their website for others to buy. This could fool others into buying the dishwasher and waiting 2 months like I do. You only informed me much after the promised delivery time-frame that there were stock issues, and only after I started querying why I hadn't received stock. This is a very poor experience for customer, breaching the CPA in many aspects. The lack of communication was so bad that I thought the company had either closed down, or was a fraud and I had lost my money. This reflect poorly on both findyourdeal and Samsung. I feel that I have been more than patient in this case, but have ended up being another abused consumer. The order was eventually delivered on 7 September. Yes, it was true that Samsung had run out of stock. But the poor communication from Findyourdeal.co.za was shocking.
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PR
Paul-Dean Rorich
1 reviews | Active since Jan 2020
15 Sept 2018, 16:10
Liquidation
Find Your Deal went into liquidation as per the MD Wayne Gosher (15/09/2018 17:34). Wayne Gosher Managing Director Tel: +27 10 ********** Cell: +27 72 ********** Email: **********
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Paul-Dean Rorich
1 reviews | Active since Jan 2020
15 Sept 2018, 16:10
Liquidation
Find Your Deal went into liquidation as per the MD Wayne Gosher (15/09/2018 17:34). Wayne Gosher Managing Director Tel: +27 10 ********** Cell: +27 72 ********** Email: **********
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Anonymous
1 reviews | Active since Jan 2020
12 Sept 2018, 18:13
Fraud
I ordered a Microwave for R5666, which I paid for By EFT. He failed to deliver, and I have been informed by his previous Employer, that they are Litigating for R250000. I have informed the above business that he has missed his delivery time and I would like a full refund, details as below; Order 2330 Thank you DAVID! Your order is confirmed Banking Details: Find Your Deal (Pty) Ltd First National Bank (FNB) Branch: Melrose Arch Branch Code: 250 655 Account no: 6 ********** 112 Type: Current Email confirmation to ********** Customer information Shipping address DJH Walker retired 66 Wessel Street House L,Agulhas Western Cape 7287 South Africa ********** Shipping method Microwave Billing address DJH Walker retired 66 Wessel Street House L,Agulhas Western Cape 7287 South Africa ********** Payment method EFT Order updates Updates will be sent to ********** and +27 63 ********** . Continue shopping Need help? Contact us Opens external website in a new window. Opens in a new window. Opens external website. Customer information - Find Your Deal - Checkout Refund policy Privacy policy Terms of service Find Your Deal Samsung MC456TBRCSR - 45L Convection Microwave Oven, Stainless Steel1 Samsung MC456TBRCSR - 45L Convection Microwave Oven, Stainless Steel 1 R 5,395.00 Scroll for more items Cost summary Description Price Subtotal R 5,395.00 Shipping R 225.00 Total Including R 703.70 in taxes R 5,620.00
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Anonymous
1 reviews | Active since Jan 2020
12 Sept 2018, 18:13
Fraud
I ordered a Microwave for R5666, which I paid for By EFT. He failed to deliver, and I have been informed by his previous Employer, that they are Litigating for R250000. I have informed the above business that he has missed his delivery time and I would like a full refund, details as below; Order 2330 Thank you DAVID! Your order is confirmed Banking Details: Find Your Deal (Pty) Ltd First National Bank (FNB) Branch: Melrose Arch Branch Code: 250 655 Account no: 6 ********** 112 Type: Current Email confirmation to ********** Customer information Shipping address DJH Walker retired 66 Wessel Street House L,Agulhas Western Cape 7287 South Africa ********** Shipping method Microwave Billing address DJH Walker retired 66 Wessel Street House L,Agulhas Western Cape 7287 South Africa ********** Payment method EFT Order updates Updates will be sent to ********** and +27 63 ********** . Continue shopping Need help? Contact us Opens external website in a new window. Opens in a new window. Opens external website. Customer information - Find Your Deal - Checkout Refund policy Privacy policy Terms of service Find Your Deal Samsung MC456TBRCSR - 45L Convection Microwave Oven, Stainless Steel1 Samsung MC456TBRCSR - 45L Convection Microwave Oven, Stainless Steel 1 R 5,395.00 Scroll for more items Cost summary Description Price Subtotal R 5,395.00 Shipping R 225.00 Total Including R 703.70 in taxes R 5,620.00
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Khoboso N
1 reviews | Active since Jan 2020
10 Sept 2018, 18:17
I have been scammed.
I ordered a microwave oven and am still waiting for the delivery. I phoned the company the first time to ask about this and the lady from the receiving end, Lizzy, asked for my order number which I gave and she said "she'll flow up on the order and get back to me after she has spoken to her boss, Wayne, because she was only a receptionist and not in charge of orders". After not getting a response for the rest of the day, I phoned in again the following morning to enquire, and Lizzy told me that Wayne was in a meeting but she will remind him about this. Again there was no response for the whole day and I phoned before close of business and Lizzy told me the same thing; "she would remind Wayne". On Day 3 in my attempt to get some sort of explanation, I went through the same cycle. I asked for a refund and was again told the same story about Wayne. I honestly do not recommend Find Your Deal to anyone. It is now day 10 and no word from them. They scammed me out of my money; R2404.00!!!
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Khoboso N
1 reviews | Active since Jan 2020
10 Sept 2018, 18:17
I have been scammed.
I ordered a microwave oven and am still waiting for the delivery. I phoned the company the first time to ask about this and the lady from the receiving end, Lizzy, asked for my order number which I gave and she said "she'll flow up on the order and get back to me after she has spoken to her boss, Wayne, because she was only a receptionist and not in charge of orders". After not getting a response for the rest of the day, I phoned in again the following morning to enquire, and Lizzy told me that Wayne was in a meeting but she will remind him about this. Again there was no response for the whole day and I phoned before close of business and Lizzy told me the same thing; "she would remind Wayne". On Day 3 in my attempt to get some sort of explanation, I went through the same cycle. I asked for a refund and was again told the same story about Wayne. I honestly do not recommend Find Your Deal to anyone. It is now day 10 and no word from them. They scammed me out of my money; R2404.00!!!
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Replies (0)MB
Michelle B
1 reviews | Active since Jan 2020
10 Sept 2018, 08:51
Do not use Findyourdeal.co.za
I ordered a Siemans dishwasher from Findyourdeal on 05/08/2018. On the 07/08/2018 I received an email from them saying my model was out of stock but they were expecting new stock on 23/08/2018. On the 23/08/2018 I received another email saying i could expect delivery in 7 business days. 7 Business days came and went . It is the 10/09/2018 and I am still waiting for my dishwasher. I have tried calling the company on numerous occasions but Wayne Gosher is never there and never returns calls or emails.
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Michelle B
1 reviews | Active since Jan 2020
10 Sept 2018, 08:51
Do not use Findyourdeal.co.za
I ordered a Siemans dishwasher from Findyourdeal on 05/08/2018. On the 07/08/2018 I received an email from them saying my model was out of stock but they were expecting new stock on 23/08/2018. On the 23/08/2018 I received another email saying i could expect delivery in 7 business days. 7 Business days came and went . It is the 10/09/2018 and I am still waiting for my dishwasher. I have tried calling the company on numerous occasions but Wayne Gosher is never there and never returns calls or emails.
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