FR
Fire Room Bedford
Unclaimed Business
FR
Fire Room Bedford
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Fire Room Bedford
Fire Room Bedford has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Fire Room Bedford across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBN
Belinda N
1 reviews | Active since Jan 2020
27 Sept 2025, 04:07
Worst experience at Bedford Fire room
If you’re not looking for fine dining, then Fire Room Bedford might be an option — but my experience left me very disappointed. The atmosphere felt more like Spur than a place that markets itself as premium. Waitresses were running around like headless chickens instead of being attentive, and our drinks only arrived 25 minutes later. The only thing I truly enjoyed was their sushi. Overall: Disappointed customer.
Helpful (0)
|Replies (0)BN
Belinda N
1 reviews | Active since Jan 2020
27 Sept 2025, 04:07
Worst experience at Bedford Fire room
If you’re not looking for fine dining, then Fire Room Bedford might be an option — but my experience left me very disappointed. The atmosphere felt more like Spur than a place that markets itself as premium. Waitresses were running around like headless chickens instead of being attentive, and our drinks only arrived 25 minutes later. The only thing I truly enjoyed was their sushi. Overall: Disappointed customer.
0
Replies (0)NK
Nomalizo K
1 reviews | Active since Jan 2020
1 Jul 2025, 13:37
Thank you Wesley
Dear Wesley, I just wanted to express my gratitude for the exceptional experience I had at your establishment. The staff's service and the food were outstanding. Thank you for ensuring everything was top-notch. I'll definitely be back! The two ladies from Boksburg and Sasolburg
Helpful (0)
|Replies (0)NK
Nomalizo K
1 reviews | Active since Jan 2020
1 Jul 2025, 13:37
Thank you Wesley
Dear Wesley, I just wanted to express my gratitude for the exceptional experience I had at your establishment. The staff's service and the food were outstanding. Thank you for ensuring everything was top-notch. I'll definitely be back! The two ladies from Boksburg and Sasolburg
0
Replies (0)PK
Penny K
1 reviews | Active since Jan 2020
13 Jun 2023, 16:37
Fire room bedford, Brian, Nkosi and Ntando
My friends went to this establishment,the customer service was 5 star. I would like to compliment the hostess Candice(hope I got her name right),Brian(waiter),Nkosi(manager) and Ntando(Snr manager). We had a lovely experience 😊. Thank you guys,your customer service was 👏
Helpful (0)
|Replies (0)PK
Penny K
1 reviews | Active since Jan 2020
13 Jun 2023, 16:37
Fire room bedford, Brian, Nkosi and Ntando
My friends went to this establishment,the customer service was 5 star. I would like to compliment the hostess Candice(hope I got her name right),Brian(waiter),Nkosi(manager) and Ntando(Snr manager). We had a lovely experience 😊. Thank you guys,your customer service was 👏
0
Replies (0)JW
Jacques W
1 reviews | Active since Jan 2020
8 Mar 2023, 07:05
Done with Fire Room
Tried to speak to Owner as I was SWAMPED by flies where I was sitting at Mall of Africa to give him / her positive criticism. NO RESPONSE. Food my 6 Year old can cook Mushroom sauce tasted like from a packet. Some Buisness just don't care about sinking. Pity
Helpful (0)
|Replies (0)JW
Jacques W
1 reviews | Active since Jan 2020
8 Mar 2023, 07:05
Done with Fire Room
Tried to speak to Owner as I was SWAMPED by flies where I was sitting at Mall of Africa to give him / her positive criticism. NO RESPONSE. Food my 6 Year old can cook Mushroom sauce tasted like from a packet. Some Buisness just don't care about sinking. Pity
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
30 Jan 2022, 15:57
Bad service by Lily
On the 29th Jan we went to celebrate a colleague's birthday and promotion at FireRoom in Bedford and were served by a lady called Lily and shame she excelled in being unfriendly and uninterested in serving us. I remember asking her about a specific wine and she just said the restaurant doesn't keep such and when I asked the manager he at least went to check if it's available or not, we also observed her being friendly with other customers but us I'm not sure if she judged us or what however her service was extremely poor I even told her she doesn't deserve our tip.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
30 Jan 2022, 15:57
Bad service by Lily
On the 29th Jan we went to celebrate a colleague's birthday and promotion at FireRoom in Bedford and were served by a lady called Lily and shame she excelled in being unfriendly and uninterested in serving us. I remember asking her about a specific wine and she just said the restaurant doesn't keep such and when I asked the manager he at least went to check if it's available or not, we also observed her being friendly with other customers but us I'm not sure if she judged us or what however her service was extremely poor I even told her she doesn't deserve our tip.
0
Replies (0)