NK
Nomalizo K
Active since Jun 2021
11
Reviews
0
Industries
Reviews
11 reviews6 months ago
Subject: Formal Complaint Against Reclam Metal, Dunwart Benoni
Formal Complaint Against Reclam Metal, Dunwart Benoni Dear Reclam Metal Management, I'm writing to express my disappointment and frustration with the service I received from your company, specifically regarding the purchase of 400kg of metal. Despite delivering the material and receiving receipts, we've not been paid the agreed-upon amount of R1400. What's most concerning is the lack of communication and transparency regarding your company's financial situation. We were only informed after the fact that you're struggling financially and had to retrench staff. As a supplier, this information should have been shared with us prior to delivery, allowing us to explore alternative options. We expect prompt payment for our services and appreciate your attention to this matter. Please provide a clear timeline for payment. Looking forward to your response. Sincerely, Ntshembo Nkondo
0 replies
8 months ago
Botched hair
Good day, I'm reaching out to request a meeting with the salon owner regarding my recent experience. I left the salon extremely disappointed with the service, feeling like it was the last time I'd set foot in the establishment. However, after sharing my frustration with others, they encouraged me to lay a complaint. Given that I paid a total of R1020 for the services, which included installation, condros, nails, brows, and hair, but didn't meet my expectations, I feel my hard-earned money wasn't valued, nor was I as a customer. I'd like to discuss this further with the owner and provide visual evidence before considering sharing my feedback publicly. Would it be possible to schedule a meeting at your earliest convenience?
0 replies
8 months ago
Ruined hair/ destroyed hair botched services
Good day, I'm reaching out to request a meeting with the salon owner regarding my recent experience. I left the salon extremely disappointed with the service, feeling like it was the last time I'd set foot in the establishment. However, after sharing my frustration with others, they encouraged me to lay a complaint. Given that I paid a total of R1020 for the services, which included installation, condros, nails, brows, and hair, but didn't meet my expectations, I feel my hard-earned money wasn't valued, nor was I as a customer. I'd like to discuss this further with the owner and provide visual evidence before considering sharing my feedback publicly. Would it be possible to schedule a meeting at your earliest convenience?
0 replies
8 months ago
Horrible experience and service
I'm experiencing an issue with a speed point machine purchase made on Thursday 7 August 2025 through a merchant consultant on the business platform app. The consultant advised transferring funds to my personal account and making a purchase through my personal profile via eBucks, promising delivery the following day. However, it's been four days, and I'm still waiting. I've been transferred between personal banking, business, and merchant support, with no one able to provide a clear resolution. The previous consultant mentioned the transaction through eBucks hasn't cleared and suggested contacting support again after 48 hours. I'm losing money daily and need assistance ASAP. Can someone please help me resolve this issue? Order number: 27170404 For the speed point. I will not wait 48 hours this needs to be resolved asap. WhatsApp number 0735806277 alt 0783868263
53 replies
9 months ago
representation for an organisation is extremely important
Dear Sasol East Rand Mall Management, I'm writing to express my disappointment and frustration with the service I received from petrol attendant Class today. Normally, I frequent this station, but during lunch, I decided to walk to the mall. Unfami**** with the pedestrian entrances, I approached Class for directions. Despite greeting him politely, I was met with coldness and disrespect. When I asked for the nearest entrance on foot, he ignored me. I then asked if he didn't want to speak to me, to which he responded rudely, saying he's not forced to speak to me. I'm shocked and disappointed by his behavior. As a customer, I expect to be treated with respect and courtesy. Class's attitude was unacceptable and reflects poorly on Sasol. I'm concerned that other potential clients may have similar experiences. I urge you to address this issue and provide customer service training to ensure that staff represent the company in a professional manner. Due to this experience, I'm reconsidering my loyalty to Sasol and may take my business elsewhere. (My numbers are 0725806277 WhatsApp only) Sincerely, Nomalizo khoza
53 replies
10 months ago
Disappointing Experience at Checkers Parkdene
Dear Checkers Parkdene Management, Checkers staff has done it again! I'm starting to think the staff will put Checkers to the ground. The service is what's making me despise Checkers. Today, I went to Checkers Parkdene to buy a Smeg kettle. I drove all the way from East Rand Mall for a white Smeg kettle. I saw white and black kettles on display, but the staff's assistance was lacking. I asked for help, and the lady at the info desk asked if the kettles were on the shelves. I explained I'd been eyeing them and assumed they were in the back. She seemed put off and took her time. I asked if they could check other Checkers stores for the kettle, but they said they couldn't because it didn't have a barcode. When I asked for a manager, Wikus was unavailable. The assistant manager tried to help, but we had to ask them to sell the white kettle on display. When are you going to redeem yourself? I'm complaining about the people on the floor who don't have solutions. NB: Warren From checkers sent me a WhatsApp now to advise he has found 2 white kettles in Lambton and 3 in Springs. Keep up the good work! However the stuff at the floor needs extensive training. Sincerely, Nomalizo Khoza
0 replies
10 months ago
Thank you Wesley
Dear Wesley, I just wanted to express my gratitude for the exceptional experience I had at your establishment. The staff's service and the food were outstanding. Thank you for ensuring everything was top-notch. I'll definitely be back! The two ladies from Boksburg and Sasolburg
0 replies
10 months ago
Capitec is the worst bank and thier ***** department are ******
Dear Capitec Bank, I'm writing to express my outrage and desperation regarding our Capitec account. After opening the account, my mother-in-law transferred R50,000. However, after 5 days, the funds still haven't cleared, and we've received no explanation for the delay. The situation has led to unimaginable hardship. My family, including our children, has been forced to sleep in the car for the past 4 days in the cold. My child is in matric, and this stress is affecting their studies. This experience is traumatic, and we at our wit's end. We've tried everything to resolve this: - Contacting customer support via phone and WhatsApp (multiple times) - Providing affidavits and proof of the transfer's origin - Speaking with branch consultants -reference given 134612036 Despite our efforts, no one is giving us answers or assistance. I have proof of all conversations, calls, and WhatsApp interactions. The lack of transparency and support is appalling. We demand: - Immediate investigation and clearance of the funds - Clear communication and updates on the status - Accountability for the unacceptable customer experience If this isn't resolved promptly, we'll be forced to take further Unless we receive a prompt response and resolution to this issue, we will be forced to take our story to the news and social media platforms to highlight the unacceptable customer experience we've had with Capitec Bank. Sincerely, Ntshembo Nkondo and Nomalizo khoza
106 replies
12 months ago
Appalling bad customer service
Dear Checkers Customer Service Team, I'm writing to express my outrage and disappointment at the abysmal service I received at your Parkdene Boulevard store (corner of Leeupoort Street and Rondebult Road). Today 26 April 2025 , I purchased groceries, including a toilet brush that wasn't priced. The cashier, Mantsho Justina Mokoena, seemed completely unbothered when I pointed out the issue. When I suggested leaving the item, she agreed without concern for the inconvenience. I offered to find the price, which I did, but her lack of effort was appalling. When I complained to Manager Mumsy, she seemed unfazed, but thankfully, Manager Lindiwe listened and apologized. This isn't the first time I've experienced poor service at this store. I'm extremely dissatisfied and would rather drive to another Checkers location than endure such treatment. I expect better customer care and pricing accuracy. Sincerely, Nomalizo Khoza
0 replies
20 months ago
Bad customer service
Good day Siphokazi, I am writing to express my disappointment and frustration with the service I received from one of your consultants Fezile from finance today 6 September 2024. Unfortunately, my experience was marred by Fezile’s unprofessional demeanor and disrespect. During our interaction, I felt belittled and disrespected by Fezile’s condescending attitude and tone. She seemed more interested in asserting her authority than providing helpful solutions or addressing my concerns. Her behavior made me feel unwelcome and unvalued as a customer. She was aggressive and sounded as personal attack. No customer centricity. Specifically, I took issue with by calling to advise that the is a delay of payment that would be made next week due to delay of invoices from my side. My request to discuss a payment delay regarding for block A7 Unit 4 Carnival gardens. While I understand that delays can be inconvenient, I had hoped to have a constructive conversation about finding a solution. I expected a higher level of service from Habitant properties also known to Infrarin, especially when dealing with sensitive or challenging situations . I hope you will take my feedback seriously and take necessary steps to address this issue. I would appreciate a response regarding the actions you will take to ensure better customer service in the future. If possible please listen to the call.
0 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (90.9090909090909%)