FN
Fitness Network
Claimed Business
FN
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencekM
kholofelo M
1 reviews | Active since Jan 2020
31 Jul 2024, 20:21
Unhappy customer
I'm not happy with the treatment I'm currently receiving from the company. I reported my faulty treadmill to them last year December and they said I need to call in a technician because the E03 error message was not covered by the warranty. The technician did come and checked out the treadmill and said that the actual problem is the motor it needs to be replaced and mind you the motor is still under warranty. Now the company is not willing to replace the motor which is still under warranty giving me reasons that they have reported these faulty motors to the manufacturer and they are still waiting for a reply from the manufacturer till today. They are so unwilling to replace my motor they even suggested that I buy a new treadmill
Helpful (0)
|Replies (0)kM
kholofelo M
1 reviews | Active since Jan 2020
31 Jul 2024, 20:21
Unhappy customer
I'm not happy with the treatment I'm currently receiving from the company. I reported my faulty treadmill to them last year December and they said I need to call in a technician because the E03 error message was not covered by the warranty. The technician did come and checked out the treadmill and said that the actual problem is the motor it needs to be replaced and mind you the motor is still under warranty. Now the company is not willing to replace the motor which is still under warranty giving me reasons that they have reported these faulty motors to the manufacturer and they are still waiting for a reply from the manufacturer till today. They are so unwilling to replace my motor they even suggested that I buy a new treadmill
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Replies (0)WH
Wendy H
1 reviews | Active since Jan 2020
29 Nov 2022, 10:17
I was sold a Dud treadmill
I am reviewing Fitness Network NOT Concept Fitness! Tyy from Concept Fitness has been great. I was bought a treadmill in June last year, a birthday gift. After 5 months it started giving problems. It was used once or twice a week for 20-30 minutes. Some weeks not at all. Numerous call outs to try and sort it out & by March it was showing E03 error & didn't work at all. Treadmill was collected & i was told the motor had packed up, another R3600 to fix. They couldn't fix it & wouldn't honour the warranty as they said it was used for commercial purposes. It wasn't. I was given an old demo model as a replacement which had a problem from day one & packed up after a month. Can't be fixed. I am now R30 000 down with no treadmill. I am getting legal advice & will pursue this.
Helpful (0)
|Replies (0)WH
Wendy H
1 reviews | Active since Jan 2020
29 Nov 2022, 10:17
I was sold a Dud treadmill
I am reviewing Fitness Network NOT Concept Fitness! Tyy from Concept Fitness has been great. I was bought a treadmill in June last year, a birthday gift. After 5 months it started giving problems. It was used once or twice a week for 20-30 minutes. Some weeks not at all. Numerous call outs to try and sort it out & by March it was showing E03 error & didn't work at all. Treadmill was collected & i was told the motor had packed up, another R3600 to fix. They couldn't fix it & wouldn't honour the warranty as they said it was used for commercial purposes. It wasn't. I was given an old demo model as a replacement which had a problem from day one & packed up after a month. Can't be fixed. I am now R30 000 down with no treadmill. I am getting legal advice & will pursue this.
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Replies (0)KP
SM
Shyam M
1 reviews | Active since Jan 2020
22 Oct 2021, 11:18
Basil @ Fitness Network.
had a fantastic and seamless experience dealing with Basil. He knew exactly what my needs were and directed me honestly to the best bike for my needs at a brilliant price. he did not try sell me the top of the range but rather sold me a bike for my needs. the spinning bike i purchased is brilliant and quiet which is exactly what i wanted for home use. it has all the bells and whistles a commercial bike has but at a price that doesnt dent the pocket. I would definitely recommend fitness network. Basil at the Johannesburg branch are great to deal with and will go out of there way to help you.
Helpful (0)
|Replies (0)SM
Shyam M
1 reviews | Active since Jan 2020
22 Oct 2021, 11:18
Basil @ Fitness Network.
had a fantastic and seamless experience dealing with Basil. He knew exactly what my needs were and directed me honestly to the best bike for my needs at a brilliant price. he did not try sell me the top of the range but rather sold me a bike for my needs. the spinning bike i purchased is brilliant and quiet which is exactly what i wanted for home use. it has all the bells and whistles a commercial bike has but at a price that doesnt dent the pocket. I would definitely recommend fitness network. Basil at the Johannesburg branch are great to deal with and will go out of there way to help you.
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Replies (0)SB
Sifiso B
1 reviews | Active since Jan 2020
15 Oct 2021, 12:49
A very satisfied customer, thanks to Fitness Network
Dear Basil, I just wanted to inform you that my equipment has been delivered. I am actually in shock because I didn't expect it to get here so quickly. Wow. Thank you so much for such excellent service. I am very delighted. I can't wait to get started using it.
Helpful (0)
|Replies (0)SB
Sifiso B
1 reviews | Active since Jan 2020
15 Oct 2021, 12:49
A very satisfied customer, thanks to Fitness Network
Dear Basil, I just wanted to inform you that my equipment has been delivered. I am actually in shock because I didn't expect it to get here so quickly. Wow. Thank you so much for such excellent service. I am very delighted. I can't wait to get started using it.
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Replies (0)PM
Paballo M
1 reviews | Active since Jan 2020
28 Aug 2021, 22:55
Ruan@fitnessnetwork- Great Service
Thank you for the great advice and service offered on the purchase of my spinning bike. Your product knowledge made the purchasing process quite easy! The delivery of the product was as communicated and without difficulty in assembling it. Thank you Ruan!!!
Helpful (0)
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Paballo M
1 reviews | Active since Jan 2020
28 Aug 2021, 22:55
Ruan@fitnessnetwork- Great Service
Thank you for the great advice and service offered on the purchase of my spinning bike. Your product knowledge made the purchasing process quite easy! The delivery of the product was as communicated and without difficulty in assembling it. Thank you Ruan!!!
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Replies (0)JP
SR
Sunthiren R
1 reviews | Active since Jan 2020
20 Aug 2021, 07:15
Happy Customer
Excellent service with a quality product.
Helpful (0)
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Sunthiren R
1 reviews | Active since Jan 2020
20 Aug 2021, 07:15
Happy Customer
Excellent service with a quality product.
0
Replies (0)