Freshtec Energy
Claimed Business
Freshtec Energy
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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RU
Ronel U
1 reviews | Active since Jan 2020
16 Mar 2023, 16:42
Incorrect installation
Solar and inverter installation was not done correct, and owner keeps on saying it is because of loadshedding. The batteries charge the whole day on solar, and does not last for 1 hour during the night. When the same batteries charge for 4 hours on Eskom electricity, it last almost 4 hours?? That mean that my installation was not done correct, because I did not even get 300 cycles out of my 8 batteries.
Helpful (0)
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Ronel U
1 reviews | Active since Jan 2020
16 Mar 2023, 16:42
Incorrect installation
Solar and inverter installation was not done correct, and owner keeps on saying it is because of loadshedding. The batteries charge the whole day on solar, and does not last for 1 hour during the night. When the same batteries charge for 4 hours on Eskom electricity, it last almost 4 hours?? That mean that my installation was not done correct, because I did not even get 300 cycles out of my 8 batteries.
0
Replies (0)AO
ALTHEA O
1 reviews | Active since Jan 2020
27 Feb 2023, 08:04
Don't purchase solar from Freshtec Energy
Do not buy solar from Freshtec Energy. No aftersales assistance. Do not use the "technicians" they claim you can contact for any form of installation. They are not reliable nor have the professional knowledge they pretend to have. You will be left in the dark 100%. They buy from Segen and there is no assistance either. They refuse to assist and keep referring to the bad technicians they referred. Take zero responsibility and you can't trust them even with warranty of products.
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ALTHEA O
1 reviews | Active since Jan 2020
27 Feb 2023, 08:04
Don't purchase solar from Freshtec Energy
Do not buy solar from Freshtec Energy. No aftersales assistance. Do not use the "technicians" they claim you can contact for any form of installation. They are not reliable nor have the professional knowledge they pretend to have. You will be left in the dark 100%. They buy from Segen and there is no assistance either. They refuse to assist and keep referring to the bad technicians they referred. Take zero responsibility and you can't trust them even with warranty of products.
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Nico K
1 reviews | Active since Jan 2020
3 Oct 2022, 19:21
Seems they really do deserve a 5 star rating
As a first time buyer, I was blown away with the good service, fast delivery and prompt feedback received. There was a small hiccup with my order but the friendly and efficient team sorted it out within 15 minutes and I received everything later that same day. The excellent service extends to the courier company they used, who was friendly and efficient and took care with the sensitive equipment being delivered.
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Nico K
1 reviews | Active since Jan 2020
3 Oct 2022, 19:21
Seems they really do deserve a 5 star rating
As a first time buyer, I was blown away with the good service, fast delivery and prompt feedback received. There was a small hiccup with my order but the friendly and efficient team sorted it out within 15 minutes and I received everything later that same day. The excellent service extends to the courier company they used, who was friendly and efficient and took care with the sensitive equipment being delivered.
0
Replies (0)DS
Derik S
1 reviews | Active since Jan 2020
18 Jul 2022, 06:37
Fantastic service
Fantastic service Paid for the item on Friday morning and was out for delivery just an hour later ! Really impressed with their service and professionalism. Received constant e-mail updates throughout the process so I was always up to speed with the purchase. Really cant fault them on anything ! Very happy to recommend the business.
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Derik S
1 reviews | Active since Jan 2020
18 Jul 2022, 06:37
Fantastic service
Fantastic service Paid for the item on Friday morning and was out for delivery just an hour later ! Really impressed with their service and professionalism. Received constant e-mail updates throughout the process so I was always up to speed with the purchase. Really cant fault them on anything ! Very happy to recommend the business.
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Andrew M
1 reviews | Active since Jan 2020
10 May 2022, 13:28
Incredible service and support!
I was very sceptical about doing a large EFT to a company in JHB that I had never done business with before but from start to finish, Patrick and the team at Freshtec have been absolutely incredible. I ordered on Friday and received the products on Monday (I in Cape Town). When I called Patrick for some support with protocols on the Growatt he knew the answer immediately. Amazing company and service. I can't recommend them more highly.
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Andrew M
1 reviews | Active since Jan 2020
10 May 2022, 13:28
Incredible service and support!
I was very sceptical about doing a large EFT to a company in JHB that I had never done business with before but from start to finish, Patrick and the team at Freshtec have been absolutely incredible. I ordered on Friday and received the products on Monday (I in Cape Town). When I called Patrick for some support with protocols on the Growatt he knew the answer immediately. Amazing company and service. I can't recommend them more highly.
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