FS
Froggie Shoes
Claimed Business
FS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Froggie Shoes
Froggie Shoes has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Froggie Shoes across 55 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTL
Tina L
1 reviews | Active since Jan 2020
14 Jan 2026, 17:16
Froggie Shoes are really shockingly overpriced
Froggie Shoes are really shockingly overpriced. I had numerous pairs that has not been worn frequently, and they just disintegrate upon wearing. Very very bad quality. Do not waste your money, its not worth it!!!
Helpful (0)
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Tina L
1 reviews | Active since Jan 2020
14 Jan 2026, 17:16
Froggie Shoes are really shockingly overpriced
Froggie Shoes are really shockingly overpriced. I had numerous pairs that has not been worn frequently, and they just disintegrate upon wearing. Very very bad quality. Do not waste your money, its not worth it!!!
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Nomthi N
1 reviews | Active since Jan 2020
1 Aug 2025, 14:53
Timeless discomfort for wholehearted living that is Froggie shoes
FROGGIE SLOGAN SAYS "TIMELESS COMFORT FOR WHOLE-HEARTED LIVING.WE USE INNOVATIVE COMFORT TECHNOLOGY MERGED WITH TIMELESS AND VERSATILE STYLE TO KEEP IN YOU IN YOUR SHOES FOR LONGER". IF YOU VALUE YOUR MONEY PLEASE DON'T BE SIDE LINE AND BRAIN WASHED WITH THE UNTRUTH ADVERTISING. SHOES LASTED ME LESS THEN THREE TO FOUR HOUR AND FROGGIE ADVERTISERS AND COMPLAINTS DEPARTMENT ARE AWARE OF IT BUT NOTHING IS DONE. GREEN CROSS , WOOLIES OR ANY OTHER BRANDS ARE BETTER OPTIONS.
Helpful (0)
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Nomthi N
1 reviews | Active since Jan 2020
1 Aug 2025, 14:53
Timeless discomfort for wholehearted living that is Froggie shoes
FROGGIE SLOGAN SAYS "TIMELESS COMFORT FOR WHOLE-HEARTED LIVING.WE USE INNOVATIVE COMFORT TECHNOLOGY MERGED WITH TIMELESS AND VERSATILE STYLE TO KEEP IN YOU IN YOUR SHOES FOR LONGER". IF YOU VALUE YOUR MONEY PLEASE DON'T BE SIDE LINE AND BRAIN WASHED WITH THE UNTRUTH ADVERTISING. SHOES LASTED ME LESS THEN THREE TO FOUR HOUR AND FROGGIE ADVERTISERS AND COMPLAINTS DEPARTMENT ARE AWARE OF IT BUT NOTHING IS DONE. GREEN CROSS , WOOLIES OR ANY OTHER BRANDS ARE BETTER OPTIONS.
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Nomthi N
1 reviews | Active since Jan 2020
22 Jul 2025, 06:48
Froggie shoes are dropping the ball, year after year now
Their slogan says "TIMELESS COMFORT FOR WHOLE -HEARTED LIVING". That is not even half the truth, it is a 100% lie. When you complain about the discomfort of the shoes, they send you from pole to pole. Please trust brands like Green cross, Woolies and all other trustworthy brands.
Helpful (0)
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Nomthi N
1 reviews | Active since Jan 2020
22 Jul 2025, 06:48
Froggie shoes are dropping the ball, year after year now
Their slogan says "TIMELESS COMFORT FOR WHOLE -HEARTED LIVING". That is not even half the truth, it is a 100% lie. When you complain about the discomfort of the shoes, they send you from pole to pole. Please trust brands like Green cross, Woolies and all other trustworthy brands.
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Nomthi N
1 reviews | Active since Jan 2020
7 Jul 2025, 15:00
Froggie has became a ****.
Froggie shoes and customer service is very terrible. From being the best established business to being a ****. You spend your months' salary on your shoes to carry you for your day but instead it does the worst .It wants to take that job away because you not able to be on your feet any more. As your feet are burning ,tired and unbearable to stand on just because you wearing Froggie shoes. On top of that you write an email to customer service you get ignored. If you need terrible service and not your moneys' worth, visit Froggie store.
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Nomthi N
1 reviews | Active since Jan 2020
7 Jul 2025, 15:00
Froggie has became a ****.
Froggie shoes and customer service is very terrible. From being the best established business to being a ****. You spend your months' salary on your shoes to carry you for your day but instead it does the worst .It wants to take that job away because you not able to be on your feet any more. As your feet are burning ,tired and unbearable to stand on just because you wearing Froggie shoes. On top of that you write an email to customer service you get ignored. If you need terrible service and not your moneys' worth, visit Froggie store.
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Nomthi N
1 reviews | Active since Jan 2020
3 Jul 2025, 14:38
Think twice before buying shoes, they are not comfortable any more. No worth the price.
I purchased a pair of Froggie shoes, 102-3186-100 F/Wear Black ×5, on the 28th of June 2025. I was seeking the comfortability and elegant look that I usually get with the Froggie brand. My previous pair lasted me a good 3 years and still proves to be comfortable to this day. This pair of shoes didn't even last me 3 hours at work. They hurt the soles of my feet, my heels and leave my feet looking red and feeling like they're on fire. They're the most uncomfortable pair of Froggie shoes that I've ever owned and I have had Froggie shoes for over a decade, and they had allowed me to be on my feet for more than 12 hours. I am disappointed by the lack of consistency in the quality of your shoes. I initially thought that the issue was with me when I wore them on the first day but I knew that on the second day, the shoes were the problem. I definitely need an exchange of shoes. I didn't spend (R1745.00)so much money to not be comfortable in my shoes and instead walk like a penguin for the whole day. I am waiting for your feedback and your response on how I shall be receiving my exchange of shoes. Reply from froggie I hope this email finds you well 😊 Thank you for your detailed email and I am saddened to read of your experience. Please send the shoes to the store of purchase they will have to send the shoes back to quality to be assessed as the shoes have been worn as stated in the email below. Our quality manager will be able to provide feedback on how we are able to go forward with your query once he has seen the pair. If you have any further queries please send us a mail and I will be happy to assist 😊 BELIEVE IT OR NOT THE QUALITY MANAGER THAT PASSED THE APPALLING SHOES ,IS THE SAME ONE THAT WILL DERTEMINE IF MY EXPERIENCE IS VALID OR NOT. BEFORE SPENDING YOUR THOUSANDS ON FROGGIE SHOES PLEASE THINK TWICE OR JUST BUY FROM GREEN CROSS RATHER OR ANY OTHER BRAND.
Helpful (0)
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Nomthi N
1 reviews | Active since Jan 2020
3 Jul 2025, 14:38
Think twice before buying shoes, they are not comfortable any more. No worth the price.
I purchased a pair of Froggie shoes, 102-3186-100 F/Wear Black ×5, on the 28th of June 2025. I was seeking the comfortability and elegant look that I usually get with the Froggie brand. My previous pair lasted me a good 3 years and still proves to be comfortable to this day. This pair of shoes didn't even last me 3 hours at work. They hurt the soles of my feet, my heels and leave my feet looking red and feeling like they're on fire. They're the most uncomfortable pair of Froggie shoes that I've ever owned and I have had Froggie shoes for over a decade, and they had allowed me to be on my feet for more than 12 hours. I am disappointed by the lack of consistency in the quality of your shoes. I initially thought that the issue was with me when I wore them on the first day but I knew that on the second day, the shoes were the problem. I definitely need an exchange of shoes. I didn't spend (R1745.00)so much money to not be comfortable in my shoes and instead walk like a penguin for the whole day. I am waiting for your feedback and your response on how I shall be receiving my exchange of shoes. Reply from froggie I hope this email finds you well 😊 Thank you for your detailed email and I am saddened to read of your experience. Please send the shoes to the store of purchase they will have to send the shoes back to quality to be assessed as the shoes have been worn as stated in the email below. Our quality manager will be able to provide feedback on how we are able to go forward with your query once he has seen the pair. If you have any further queries please send us a mail and I will be happy to assist 😊 BELIEVE IT OR NOT THE QUALITY MANAGER THAT PASSED THE APPALLING SHOES ,IS THE SAME ONE THAT WILL DERTEMINE IF MY EXPERIENCE IS VALID OR NOT. BEFORE SPENDING YOUR THOUSANDS ON FROGGIE SHOES PLEASE THINK TWICE OR JUST BUY FROM GREEN CROSS RATHER OR ANY OTHER BRAND.
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Elria C
1 reviews | Active since Jan 2020
11 Apr 2025, 07:46
Froggie follow up service
I ordered sandals online. Ram couriers are not delivering and they have silly excuses like "business closed" even though we live on a farm. I contacted Froggie and the lady went to so much trouble to sort the problem. She really walked the extra mile. Thank you!
Helpful (0)
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Elria C
1 reviews | Active since Jan 2020
11 Apr 2025, 07:46
Froggie follow up service
I ordered sandals online. Ram couriers are not delivering and they have silly excuses like "business closed" even though we live on a farm. I contacted Froggie and the lady went to so much trouble to sort the problem. She really walked the extra mile. Thank you!
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Replies (0)aM
RH
Renate H
1 reviews | Active since Jan 2020
23 Dec 2024, 13:26
Poor Condition: Girls School Sandal
Firstly, my delivery address was changed internally by Froggie without my knowledge or authorization, which resulted in the incorrect address being shared with RAM. This caused a delay in the delivery, originally scheduled for 20 December 2024, as I had to request address changes from both RAM and Orders Online to match the address I submitted when I ordered online. I am still awaiting a response from Froggie, as this situation involves a breach of personal data and the unauthorized sharing of POPI information with a third party. I need an explanation, as the address change has disrupted our holiday plans, forcing me to cancel them while I wait for the parcel’s delivery. Today, 23 December 2024, I received the order, and I noticed that one of the shoe insoles is in poor condition and will likely fall out. Given the price I paid, I believe the shoes should have been thoroughly inspected before being shipped to Johannesburg. Could the shoes be collected and replaced with a new pair before schools open?
Helpful (0)
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Renate H
1 reviews | Active since Jan 2020
23 Dec 2024, 13:26
Poor Condition: Girls School Sandal
Firstly, my delivery address was changed internally by Froggie without my knowledge or authorization, which resulted in the incorrect address being shared with RAM. This caused a delay in the delivery, originally scheduled for 20 December 2024, as I had to request address changes from both RAM and Orders Online to match the address I submitted when I ordered online. I am still awaiting a response from Froggie, as this situation involves a breach of personal data and the unauthorized sharing of POPI information with a third party. I need an explanation, as the address change has disrupted our holiday plans, forcing me to cancel them while I wait for the parcel’s delivery. Today, 23 December 2024, I received the order, and I noticed that one of the shoe insoles is in poor condition and will likely fall out. Given the price I paid, I believe the shoes should have been thoroughly inspected before being shipped to Johannesburg. Could the shoes be collected and replaced with a new pair before schools open?
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Replies (0)