F
FrontierCo
Unclaimed Business
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Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Minah S
1 reviews | Active since Jan 2020
31 Jul 2025, 00:00
False adverti*****t and misleading.
Bad customer customer service. On the 27/07 /2025 I placed an order with destination outdoor and travel.order number 114843. The luggage sets were 50 percent off worthing R3499.99 from R6999.99. I didn't hear from anyone until the 30the Geoff sending email says out of stock. I called told him i needed those luggage by weekend. He better refund me ASAP. Until now no refund has been processed yet my order status still says processing. Now i have to cancely the trip. All thank to destination outdoor and traveling. I want my money.
Helpful (0)
|Replies (0)MS
Minah S
1 reviews | Active since Jan 2020
31 Jul 2025, 00:00
False adverti*****t and misleading.
Bad customer customer service. On the 27/07 /2025 I placed an order with destination outdoor and travel.order number 114843. The luggage sets were 50 percent off worthing R3499.99 from R6999.99. I didn't hear from anyone until the 30the Geoff sending email says out of stock. I called told him i needed those luggage by weekend. He better refund me ASAP. Until now no refund has been processed yet my order status still says processing. Now i have to cancely the trip. All thank to destination outdoor and traveling. I want my money.
0
Replies (0)RM
Regomoditswe M
1 reviews | Active since Jan 2020
24 Jul 2025, 07:21
Terrible Quality and Even Worse Customer Service
I purchased a pair of shoes from Call It Spring and was extremely disappointed — both with the product and the service I received. I wore the shoes once, and on the second wear, the heels broke off completely. I contacted customer service and was asked to send pictures so that they could review the issue. After waiting eight days with no response, I followed up, only to be told that they would now arrange a courier to collect the shoes for further inspection. This left me confused and frustrated. Why ask for pictures to analyze the damage, only to then request the shoes to conduct a second review? It felt like they were stalling rather than helping. To make matters worse, the courier never arrived, and I have been left with no resolution. This has been a deeply disappointing experience. Call It Spring sells poor quality products and offers unreliable, slow, and unhelpful customer service. I would not recommend them to anyone.
Helpful (0)
|Replies (0)RM
Regomoditswe M
1 reviews | Active since Jan 2020
24 Jul 2025, 07:21
Terrible Quality and Even Worse Customer Service
I purchased a pair of shoes from Call It Spring and was extremely disappointed — both with the product and the service I received. I wore the shoes once, and on the second wear, the heels broke off completely. I contacted customer service and was asked to send pictures so that they could review the issue. After waiting eight days with no response, I followed up, only to be told that they would now arrange a courier to collect the shoes for further inspection. This left me confused and frustrated. Why ask for pictures to analyze the damage, only to then request the shoes to conduct a second review? It felt like they were stalling rather than helping. To make matters worse, the courier never arrived, and I have been left with no resolution. This has been a deeply disappointing experience. Call It Spring sells poor quality products and offers unreliable, slow, and unhelpful customer service. I would not recommend them to anyone.
0
Replies (0)JS
Jivesh S
1 reviews | Active since Jan 2020
25 Feb 2025, 13:38
Terrible service
SDM Eyewear consultant, Nicole, based in Ballito has made it exceptionally difficult for me to claim on my warranty on my glasses supp**** by yourselves. Tom Fords, snapped in two in less than 10 months. She has not returned multiple messages and wants me to pay for your lab to test what went wrong. The glasses snapped in two whilst I was cleaning it. Consumers should understand that your warranty process is designed for them to fail and that your glasses does not truly carry a warranty, or I would not have waited 2 months with constant check-ins and no responses.
Helpful (0)
|Replies (0)JS
Jivesh S
1 reviews | Active since Jan 2020
25 Feb 2025, 13:38
Terrible service
SDM Eyewear consultant, Nicole, based in Ballito has made it exceptionally difficult for me to claim on my warranty on my glasses supp**** by yourselves. Tom Fords, snapped in two in less than 10 months. She has not returned multiple messages and wants me to pay for your lab to test what went wrong. The glasses snapped in two whilst I was cleaning it. Consumers should understand that your warranty process is designed for them to fail and that your glasses does not truly carry a warranty, or I would not have waited 2 months with constant check-ins and no responses.
0
Replies (0)MM
Moloko M
1 reviews | Active since Jan 2020
17 Jan 2023, 16:33
Unhappy
They actually do not deserve any star, that's how bad their customer service is. Order Pringle clothes on 28 December 2022 and I am still waiting even today, instead, the only thing I am getting is apologies on top of apologies and tracking numbers, whatever happened to make sure there is follow-up until the client receives their merchant :( on top of that they are using the worst Courier company called Aramex
Helpful (0)
|Replies (0)MM
Moloko M
1 reviews | Active since Jan 2020
17 Jan 2023, 16:33
Unhappy
They actually do not deserve any star, that's how bad their customer service is. Order Pringle clothes on 28 December 2022 and I am still waiting even today, instead, the only thing I am getting is apologies on top of apologies and tracking numbers, whatever happened to make sure there is follow-up until the client receives their merchant :( on top of that they are using the worst Courier company called Aramex
0
Replies (0)JO
Jennifer O
1 reviews | Active since Jan 2020
13 Dec 2022, 15:27
Bad service selling things they do not have
On the 26th of November 2022 I bought man and ladies sandals on a 50% off on Black Friday sale . I waited for my order to be delivered but nothing . I decided to write emails to the company but got no response. Yesterday 12th December 2022 I decided to call the company to enquire and to my surprise I was told they only have the ladies sandal not the man. I asked them to give me any man’s sandal I do not have a problem. Today they called me saying they have the sandal but not on 50% as it is another brand not the one I paid for . I told them that is rather very unfair as it is not my fault and the sandal is exactly the same price with the one I bought I do not see the reason why I have to pay more money for this sandal. I am very disappointed as this happens repeatedly , they sell goods they do not have .It is now the 2nd time I am getting this treatment from them .Destination is suppose to compensate me as it is not my fault. They decided to refund me instead of giving me the sandal which is rather very very unfair for me.
Helpful (0)
|Replies (0)JO
Jennifer O
1 reviews | Active since Jan 2020
13 Dec 2022, 15:27
Bad service selling things they do not have
On the 26th of November 2022 I bought man and ladies sandals on a 50% off on Black Friday sale . I waited for my order to be delivered but nothing . I decided to write emails to the company but got no response. Yesterday 12th December 2022 I decided to call the company to enquire and to my surprise I was told they only have the ladies sandal not the man. I asked them to give me any man’s sandal I do not have a problem. Today they called me saying they have the sandal but not on 50% as it is another brand not the one I paid for . I told them that is rather very unfair as it is not my fault and the sandal is exactly the same price with the one I bought I do not see the reason why I have to pay more money for this sandal. I am very disappointed as this happens repeatedly , they sell goods they do not have .It is now the 2nd time I am getting this treatment from them .Destination is suppose to compensate me as it is not my fault. They decided to refund me instead of giving me the sandal which is rather very very unfair for me.
0
Replies (0)RT
Raymond T
1 reviews | Active since Jan 2020
19 Oct 2022, 10:53
Bad customer Service And Return/ Refund assistance
Returned shoes at a aldo store waited for months to get any sort of assistance and was told that I used products on my shoes while I don't use any. Even any assistance with a exchange or refund was not even made while the shoes were a month old and the price paid of a high amount
Helpful (0)
|Replies (0)RT
Raymond T
1 reviews | Active since Jan 2020
19 Oct 2022, 10:53
Bad customer Service And Return/ Refund assistance
Returned shoes at a aldo store waited for months to get any sort of assistance and was told that I used products on my shoes while I don't use any. Even any assistance with a exchange or refund was not even made while the shoes were a month old and the price paid of a high amount
0
Replies (0)L