FF
Fury Ford Santon
Unclaimed Business
FF
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRB
Rhamon B
1 reviews | Active since Jan 2020
8 Dec 2022, 12:43
Best service ever. What a pleasure
Best service I have ever received. I am really impressed with their branch. Waynand and Quentin, you okes are legends. You got me back to Durban safely and my focus ST is driving better than ever. I wish I knew everyone's name to Thank them all. I Stay in Durban and will drive up to jhb just so I can get my car serviced here.
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Rhamon B
1 reviews | Active since Jan 2020
8 Dec 2022, 12:43
Best service ever. What a pleasure
Best service I have ever received. I am really impressed with their branch. Waynand and Quentin, you okes are legends. You got me back to Durban safely and my focus ST is driving better than ever. I wish I knew everyone's name to Thank them all. I Stay in Durban and will drive up to jhb just so I can get my car serviced here.
0
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Mark S
1 reviews | Active since Jan 2020
10 Sept 2022, 15:18
Absolutely Horrendous!
This has to be the single WORST dealership I have ever had the displeasure of going too. I wouldn't recommend this hole to my worst enemy! I took my car in for it's annual service a month ago. Get the usual oil change and car wash and that's about it. Asked if everything else was ok - "yeah no fine". Amazingly, a month later my brakes are making a horrid metallic noise, like a worn brake pads. Sure as Larry the rear brake pads are down to metal and disks need skimming. Quote is R8,700 for new pads and disc to be skimmed, on a Fiesta. Managed to take it up the road to an RMI approved workshop - R2,895! This place is criminal and I wouldn't trust these idiots with a teabag, let alone my car. AVOID LIKE THE PLAGUE and thank me later. Absolutely pathetic to say the very least.
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Mark S
1 reviews | Active since Jan 2020
10 Sept 2022, 15:18
Absolutely Horrendous!
This has to be the single WORST dealership I have ever had the displeasure of going too. I wouldn't recommend this hole to my worst enemy! I took my car in for it's annual service a month ago. Get the usual oil change and car wash and that's about it. Asked if everything else was ok - "yeah no fine". Amazingly, a month later my brakes are making a horrid metallic noise, like a worn brake pads. Sure as Larry the rear brake pads are down to metal and disks need skimming. Quote is R8,700 for new pads and disc to be skimmed, on a Fiesta. Managed to take it up the road to an RMI approved workshop - R2,895! This place is criminal and I wouldn't trust these idiots with a teabag, let alone my car. AVOID LIKE THE PLAGUE and thank me later. Absolutely pathetic to say the very least.
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Shirley K
1 reviews | Active since Jan 2020
9 Sept 2022, 07:55
Great service, great dealership
I would like to express my gratitude with Fury Ford Sandton. Thank you to the dealership & Ismaeel Ebrahim (Smiley) for his great attitude, exceptional customer service & interaction regarding the needs of my car. I will definitely be coming to you for my car related needs.
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Shirley K
1 reviews | Active since Jan 2020
9 Sept 2022, 07:55
Great service, great dealership
I would like to express my gratitude with Fury Ford Sandton. Thank you to the dealership & Ismaeel Ebrahim (Smiley) for his great attitude, exceptional customer service & interaction regarding the needs of my car. I will definitely be coming to you for my car related needs.
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loretta N
1 reviews | Active since Jan 2020
2 May 2022, 12:07
Best service.
This is the 3rd year servicing my car here and all I can say is I wish I’d gone sooner. The best Ford service I have ever received. On Saturday I was assist by Ismael aka Smiley and he definitely lived up to his name. I am truly great full for his service and would recommend this dealership for service and car purchases. Smiley thank you and your Team for making my weekend!
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loretta N
1 reviews | Active since Jan 2020
2 May 2022, 12:07
Best service.
This is the 3rd year servicing my car here and all I can say is I wish I’d gone sooner. The best Ford service I have ever received. On Saturday I was assist by Ismael aka Smiley and he definitely lived up to his name. I am truly great full for his service and would recommend this dealership for service and car purchases. Smiley thank you and your Team for making my weekend!
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PAMELA M
1 reviews | Active since Jan 2020
22 Sept 2021, 17:49
A salesman like no other!
Brian Frampton from Fury Sandton provided me with the best service I 've ever received from a car dealership. Right from the beginning he excelled in satisyfing my needs- I wanted to trade in my old car-With the help of Dewald; Brian went an extra mile mile to make it possible for me to acquire my daughter's first dream car. He further went beyond my expectations in making it special for her, adding a liitle gift and "Congratulations" stand. Impressed? Appreciative? Amazed? Those words don't even begin to cover it. If you want a salesman who will cater for your needs and operates seamlesly and is true to their word, go to Fury Sandton and ask for Brian. Thank you so much Brian, Dewald and your finance Lady Yvonne and Fury Sandton, you make a great team; Beyond Excellence!
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PAMELA M
1 reviews | Active since Jan 2020
22 Sept 2021, 17:49
A salesman like no other!
Brian Frampton from Fury Sandton provided me with the best service I 've ever received from a car dealership. Right from the beginning he excelled in satisyfing my needs- I wanted to trade in my old car-With the help of Dewald; Brian went an extra mile mile to make it possible for me to acquire my daughter's first dream car. He further went beyond my expectations in making it special for her, adding a liitle gift and "Congratulations" stand. Impressed? Appreciative? Amazed? Those words don't even begin to cover it. If you want a salesman who will cater for your needs and operates seamlesly and is true to their word, go to Fury Sandton and ask for Brian. Thank you so much Brian, Dewald and your finance Lady Yvonne and Fury Sandton, you make a great team; Beyond Excellence!
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christo C
1 reviews | Active since Jan 2020
8 Sept 2021, 11:24
Pathetic Service - Fury Ford Sandton
Fury Ford Sandton – Worst Customer Service Ever Experienced It was the 1st time buying a Ford. I bought a new Ranger some time ago from Fury Ford in Sandton and I must say I am disappointed. Here are a few of the issues I had with this new vehicle from Fury Ford Sandton: 1. It took them 10 months to fasten the bolts on the sports bar('rollbar’) on the back. 2. Took 10 months to re-align the side steps. It was still not the same as the driver’s side. Don’t know what they did. One was fitted skew. There was a big gap between the step and body. It was still not as it should be comparing it to the driver’s side. It took them 10 months to call me back after I took delivery of the vehicle. 10 months!!! 3. I bought bonnet guard and light covers which Fury ford sandton fitted. They scratched both lights on top. It was scratched on two places on both lights. These scratches were in the area where the clip attach to the light. The other scratch was not even close to the clip on the light. One can see it was scratched with a *****driver or something sharp. On the one light you could see the scratch when the bonnet was closed. This is the kind of workmanship you can expect from them. I removed these light covers numerous times to clean underneath. I removed it without scratching anything. The scratching was done on purpose or by someone who does not know how to use tools. 4. When signing for the vehicle the finance manager told me about extra add on products e.g., retrenchment cover. I explicitly asked him how many instalments the retrenchment policy would cover if I were to claim. I asked him for the policy wording to read through. He said there are no paperwork and I sign it electronic. He told me cover is for 6 months. And the only time I can add it was when I sign for the bakkie. I later claimed on this policy and the underwriter told me its only 3 months cover only. 5. I had electrical problems which left me stranded. No lights, no indicators, speedo etc, the whole instrumentation panel was not working. I took it to a Ford dealer in the westrand to get sorted. Few weeks afterwards I realised they broke off the plastic hooks that hold clips on the panel door that gives you access to the electrical parts under to the steering wheel. The panel kept falling out, because of the broken hooks. It was to late to take it back and tell them. So, I left it and sorted it myself just so it stays in place. 6. Servicing the vehicle at the same ford dealer in the westrand they threw away the clips that hold the rubber carpet at the driver’s side in place . I went to them they said they will replace it. Weeks later I have not heard from them, I called them to ask about the clips, they said they will order it again and let me know. So, they clearly forgot. I eventually received them, and they did not fit as original ones, they also looked different. Carpet kept moving. Did not stay fastened down on the floor as before with old clips. 7. Servicing the vehicle annually and not 15000kn interval, the Ford dealership had to replace 3 glow-plugs and some seal on the gearbox. They had to keep it there overnight. These repairs had to be done on a new car I bought that did not even have 30 000km on it at the time. I was fortunate enough to have bought 3 new vehicles before and this experience with Ford(1st time buyer) is by far the worst I have ever had. How can you give a client a vehicle when you can see the side steps are skew? There is a rattle when driving from the loose bolt on sport bar. I decided to get rid of the vehicle since the warranty was going to expire soon. Who knows what else will go next? I have never had so many issues(mechanical, electrical, and bad service) with a new vehicle ever. I don’t understand how you train people to break things and force it in and not replace it. The panel is not that hard to remove but with the hooks broken they forced it in to keep it in place. The sales lady at Fury Ford sandton told me she believes that Ford is the better bakkie looking at my other options. I can honestly say it is not the better option. Don’t know how a “new” car can have so many issues. Poor customer service is one thing. Mechanical and electrical issues on a bakkie that has not even done 30 000km is another. What will go wrong next. Maybe that’s why they gave it to me on a “special” as I was interested in another model at the time. If only I knew then. You lost a customer. I will never buy Ford again. Very disappointed. C.
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christo C
1 reviews | Active since Jan 2020
8 Sept 2021, 11:24
Pathetic Service - Fury Ford Sandton
Fury Ford Sandton – Worst Customer Service Ever Experienced It was the 1st time buying a Ford. I bought a new Ranger some time ago from Fury Ford in Sandton and I must say I am disappointed. Here are a few of the issues I had with this new vehicle from Fury Ford Sandton: 1. It took them 10 months to fasten the bolts on the sports bar('rollbar’) on the back. 2. Took 10 months to re-align the side steps. It was still not the same as the driver’s side. Don’t know what they did. One was fitted skew. There was a big gap between the step and body. It was still not as it should be comparing it to the driver’s side. It took them 10 months to call me back after I took delivery of the vehicle. 10 months!!! 3. I bought bonnet guard and light covers which Fury ford sandton fitted. They scratched both lights on top. It was scratched on two places on both lights. These scratches were in the area where the clip attach to the light. The other scratch was not even close to the clip on the light. One can see it was scratched with a *****driver or something sharp. On the one light you could see the scratch when the bonnet was closed. This is the kind of workmanship you can expect from them. I removed these light covers numerous times to clean underneath. I removed it without scratching anything. The scratching was done on purpose or by someone who does not know how to use tools. 4. When signing for the vehicle the finance manager told me about extra add on products e.g., retrenchment cover. I explicitly asked him how many instalments the retrenchment policy would cover if I were to claim. I asked him for the policy wording to read through. He said there are no paperwork and I sign it electronic. He told me cover is for 6 months. And the only time I can add it was when I sign for the bakkie. I later claimed on this policy and the underwriter told me its only 3 months cover only. 5. I had electrical problems which left me stranded. No lights, no indicators, speedo etc, the whole instrumentation panel was not working. I took it to a Ford dealer in the westrand to get sorted. Few weeks afterwards I realised they broke off the plastic hooks that hold clips on the panel door that gives you access to the electrical parts under to the steering wheel. The panel kept falling out, because of the broken hooks. It was to late to take it back and tell them. So, I left it and sorted it myself just so it stays in place. 6. Servicing the vehicle at the same ford dealer in the westrand they threw away the clips that hold the rubber carpet at the driver’s side in place . I went to them they said they will replace it. Weeks later I have not heard from them, I called them to ask about the clips, they said they will order it again and let me know. So, they clearly forgot. I eventually received them, and they did not fit as original ones, they also looked different. Carpet kept moving. Did not stay fastened down on the floor as before with old clips. 7. Servicing the vehicle annually and not 15000kn interval, the Ford dealership had to replace 3 glow-plugs and some seal on the gearbox. They had to keep it there overnight. These repairs had to be done on a new car I bought that did not even have 30 000km on it at the time. I was fortunate enough to have bought 3 new vehicles before and this experience with Ford(1st time buyer) is by far the worst I have ever had. How can you give a client a vehicle when you can see the side steps are skew? There is a rattle when driving from the loose bolt on sport bar. I decided to get rid of the vehicle since the warranty was going to expire soon. Who knows what else will go next? I have never had so many issues(mechanical, electrical, and bad service) with a new vehicle ever. I don’t understand how you train people to break things and force it in and not replace it. The panel is not that hard to remove but with the hooks broken they forced it in to keep it in place. The sales lady at Fury Ford sandton told me she believes that Ford is the better bakkie looking at my other options. I can honestly say it is not the better option. Don’t know how a “new” car can have so many issues. Poor customer service is one thing. Mechanical and electrical issues on a bakkie that has not even done 30 000km is another. What will go wrong next. Maybe that’s why they gave it to me on a “special” as I was interested in another model at the time. If only I knew then. You lost a customer. I will never buy Ford again. Very disappointed. C.
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