GN
Glow Nail Lab Cape Gate
Unclaimed Business
GN
Glow Nail Lab Cape Gate
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Glow Nail Lab Cape Gate
Glow Nail Lab Cape Gate has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Glow Nail Lab Cape Gate across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKC
Karlien C
1 reviews | Active since Jan 2020
24 Jan 2026, 14:23
No Glow at Glow Nail Lab Cape Gate
I had a very disappointing experience at Glow nail lab in Cape Gate. I felt completely ********** for the service I received. The nail technician was unprofessional, made insulting comments, and asked inappropriate personal questions that made me uncomfortable. The quality of the work was extremely poor — my nails honestly looked like it was her first time doing them. Uneven, messy, and far from what I paid for. They also list services they don't provide. On top of that, the salon itself looks run down, with no welcoming atmosphere or sense of care for clients. Overall, the experience felt rushed, uncomfortable, and unprofessional from start to finish. I’ll be voting with my feet and will never return.
Helpful (0)
|Replies (0)KC
Karlien C
1 reviews | Active since Jan 2020
24 Jan 2026, 14:23
No Glow at Glow Nail Lab Cape Gate
I had a very disappointing experience at Glow nail lab in Cape Gate. I felt completely ********** for the service I received. The nail technician was unprofessional, made insulting comments, and asked inappropriate personal questions that made me uncomfortable. The quality of the work was extremely poor — my nails honestly looked like it was her first time doing them. Uneven, messy, and far from what I paid for. They also list services they don't provide. On top of that, the salon itself looks run down, with no welcoming atmosphere or sense of care for clients. Overall, the experience felt rushed, uncomfortable, and unprofessional from start to finish. I’ll be voting with my feet and will never return.
0
Replies (0)JV
Jenny V
1 reviews | Active since Jan 2020
10 Oct 2025, 04:05
Love my nails
This is my new favourite place to have my nails done. The staff are always professional and they easily accommodate me, even as a walk in. My nails are always beautiful and last 3+ weeks. The ultimate pedicure is the best in Cape Town.
Helpful (0)
|Replies (0)JV
Jenny V
1 reviews | Active since Jan 2020
10 Oct 2025, 04:05
Love my nails
This is my new favourite place to have my nails done. The staff are always professional and they easily accommodate me, even as a walk in. My nails are always beautiful and last 3+ weeks. The ultimate pedicure is the best in Cape Town.
0
Replies (0)NM
Nandi M
1 reviews | Active since Jan 2020
19 Mar 2025, 16:15
Not so glowy service and definitely not so glowy quality
I had my nails done at Glow Nail Lab and after 2 days one popped off (I do not have oily nails, I have been getting my nails done since 2018) Fair enough, they fixed that nail, free of charge. A second nail is off and I send them a message on the very same whatsapp number I made my booking and I get blue ticked. I send a follow up message on Wednesday and the response I get is oh sorry she was in meetings all morning, she thought the store would have reached out to me (which is still fine) or that I would have reached out to them (this is what upset me because this is literally my second time reaching out to them) Finishes it off by sending me an automated message and then saying in future I am more than welcome to contact the store directly but mentioned nothing about my initial query. So again I ask, I take it they are not willing to repair the nail then? To which she responds its going to cost R50 to repair the nail. The cost isn't my issue, its the terrible service and the terrible quality. One would have thought there would have been an apology to still not attending to the question at hand, an apology for the low quality of nails but nothing. Yoh if they do not want customers, they must just say that and we will not bother them because it literally felt like I was bothering them!
Helpful (0)
|Replies (0)NM
Nandi M
1 reviews | Active since Jan 2020
19 Mar 2025, 16:15
Not so glowy service and definitely not so glowy quality
I had my nails done at Glow Nail Lab and after 2 days one popped off (I do not have oily nails, I have been getting my nails done since 2018) Fair enough, they fixed that nail, free of charge. A second nail is off and I send them a message on the very same whatsapp number I made my booking and I get blue ticked. I send a follow up message on Wednesday and the response I get is oh sorry she was in meetings all morning, she thought the store would have reached out to me (which is still fine) or that I would have reached out to them (this is what upset me because this is literally my second time reaching out to them) Finishes it off by sending me an automated message and then saying in future I am more than welcome to contact the store directly but mentioned nothing about my initial query. So again I ask, I take it they are not willing to repair the nail then? To which she responds its going to cost R50 to repair the nail. The cost isn't my issue, its the terrible service and the terrible quality. One would have thought there would have been an apology to still not attending to the question at hand, an apology for the low quality of nails but nothing. Yoh if they do not want customers, they must just say that and we will not bother them because it literally felt like I was bothering them!
0
Replies (0)