NM
Nandi M
Active since Apr 2016
7
Reviews
0
Industries
Reviews
7 reviews13 months ago
Not so glowy service and definitely not so glowy quality
I had my nails done at Glow Nail Lab and after 2 days one popped off (I do not have oily nails, I have been getting my nails done since 2018) Fair enough, they fixed that nail, free of charge. A second nail is off and I send them a message on the very same whatsapp number I made my booking and I get blue ticked. I send a follow up message on Wednesday and the response I get is oh sorry she was in meetings all morning, she thought the store would have reached out to me (which is still fine) or that I would have reached out to them (this is what upset me because this is literally my second time reaching out to them) Finishes it off by sending me an automated message and then saying in future I am more than welcome to contact the store directly but mentioned nothing about my initial query. So again I ask, I take it they are not willing to repair the nail then? To which she responds its going to cost R50 to repair the nail. The cost isn't my issue, its the terrible service and the terrible quality. One would have thought there would have been an apology to still not attending to the question at hand, an apology for the low quality of nails but nothing. Yoh if they do not want customers, they must just say that and we will not bother them because it literally felt like I was bothering them!
0 replies
16 months ago
HiFi Corporation holding my money hostage!
Reference 9000384561 What a horrific experience with this company and their online "service" I cancelled an online order on the 3rd of December, that is very nearly a month ago and to this day HiFi Corporation is holding my money hostage! A whole R11865!! I haven't been able to pay my monthly bills because I don't have my money. At this point HiFi Corporation should pay my money back with interest! And their staff member Gaopelo insisted I would have my money between this past Monday and Tuesday (replay the phone call because all calls are recorded) imagine what a horrible Christmas I had because they won't give me money back This has been such a horrific experience and I would never suggest anyone shop with HiFi Corporation I want my money and I want it now!
0 replies
68 months ago
Avon ****py service
Avon's service has really been the trashiest The team leaders lie and give misleading information. We get told that we have to submit orders of R570, do that, find out that they dont have stock and the team leaders dont release the orders because it is below threshold. What's worse is how the team leader promises to help when you're starting and then when you need help she is condescending and unhelpful. This has been a horrible experience. And on top of everything, I still have not received a watch I ordered in August. Appalled is not even the word.
53 replies
115 months ago
Take Back Your Data
<p>And could someone call me so that this issue may be resolved because this issue is inconveniencing me. I was told that on Decemeber there would be no debits and yet they want to debit this R280.01. Could thet rather call me because like I have said, their consultants ae of no help and this is taking too long to resolve. I would also like to speak directly to someone so that they have a clearer side of my story. And I have been told by the MTN consultants that I should not use any of the data, minutes and sms's given to me by MTN as this will place me in another unpleasent situation with MTN. I have done so, but this matter has been going on for too long. ( ********** ) </p>
56 replies
115 months ago
Take Back Your Data
<p>MTN is billing me for an extra month when I have notified them a month ago of my termination of my contract with them. They have given me data, minutes and sms's, which I do not want from them. I am now unable to use my phone because I am waiting for them to retrieve all three. I do not want anything from them as I wish my termination to be swift and immediate. I do not understand why they want to bill me another month and amount of R280.01, it does not make sense. I just want them to take back their data, minutes and sms's and terminate my contract as I have notified them to do so. I have been experiencing this inconvenience for some time now. I do not feel comfortable making use of my phone because MTN has given me issues before, billing me unfairly. Their consultants have been no help either as none of them have been able to tell me why I am being billed, hence me contacting Hello Peter. I hope you will be able to help me. ( ********** )</p>
56 replies
115 months ago
Take Back Your Data
<p>MTN has given me data, minutes and sms's even though I have notified them (a month in advance) of my discontinuance of my contract with them as my contract with them has reached its end (24 month period is over). I even have a reference number proving my month's notice to them. I now now have data, mintues and sms's from MTN which can only mean that they plan on billing me again. Given my unpleasent experience with MTN, I am certain that this is another way to swindle money from an innocent customer. They have now told me not to use the data, minutes and sms's that they gave me, which I am fine with. However I am unable to use my phone now because I am waiting for them to take back their data etc. I wish for them to resovle this matter as soon as possible, as they are proving to be an inconvenience, yet again. ( ********** ) </p>
56 replies
121 months ago
Inconsistency and disappointment
Kindly assist me with the problem given by MTM I have been treated by MTN to suspend my line for no apparent reason because I have not skipped any payment since the commencement of my contact with MTN. I then phoned MTN to try resolve this issue but the supervisor by the name off James Mohale at the call center to assist me was rude and did not give me any assistance,but he insisted on suspending my line, stating that I am on arrears that I know nothing off hence I have never skipped any payment. I then went to Newcastle MTN office whereby I was attend by Adelaide Mbatha, who tried by all means to help, up to so far there is no joy. Lately on the 29 March 2016 MTN tried to debit R1018,53 on my bank account of which MTN could not get because I have left R510,00 for MTN as it is the monthly installments. Now I'm sitting with a bank change off R115,00 as there was insufficient funds. I then went to Newcastle MTN office to enquirer about the matter, of which Adelaide Mbatha stepped in MTN return the amount of R1018,53, there after paid R510,00 as cash as per advice from Adelaide Mbatha. Now on the 25 April 2016 MTN debited R518,53 which was debited on the wrong date, as the data I signed for is the 15 of every month. Again now on the 30 April 2016 MTN debited R510,00. How can I be billed two installments in one month as I have never skipped any month? I have not instructed any personnel from MTN to change the debit data to the 25 or 30 of any month, who interferes with my my debit data data and why? Now I am being sent from pillar to post.
75 replies
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7 (100%)