GH
Glynwood hospital
Unclaimed Business
GH
Glynwood hospital
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Glynwood hospital receives deeply polarised feedback. Positive experiences highlight compassionate, friendly staff, attentive doctors like Dr Clifford and Dr Ramaboiya, and warm interactions across departments. However, the majority of reviews describe serious concerns around the emergency unit, including excessive wait times, unresponsive nursing staff, and patients feeling ignored. Recurring complaints include poor cleanliness in shared facilities, nurses distracted by cellphones, and billing or administrative failures that burden patients financially. Several reviewers compared the experience unfavourably to government hospitals despite premium pricing.
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.6|9 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(11.1%)
2(0%)
1(55.6%)
5(33.3%)
4(0%)
3(11.1%)
2(0%)
1(55.6%)
Frequently Asked Questions About Glynwood hospital
Based on recent customer reviews, Glynwood hospital receives deeply polarised feedback. Positive experiences highlight compassionate, friendly staff, attentive doctors like Dr Clifford and Dr Ramaboiya, and warm interactions across departments. However, the majority of reviews describe serious concerns around the emergency unit, including excessive wait times, unresponsive nursing staff, and patients feeling ignored. Recurring complaints include poor cleanliness in shared facilities, nurses distracted by cellphones, and billing or administrative failures that burden patients financially. Several reviewers compared the experience unfavourably to government hospitals despite premium pricing.
Glynwood hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Glynwood hospital across 85 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLW
Lyn W
1 reviews | Active since Jan 2020
30 Jan 2026, 05:57
Disgusting state
We had to visit the Ampath Laboratory last Saturday - the state of the floors and general cleanliness was disgusting. Spilt food on the floor, marks all over. It is obvious that this office had not been cleaned for days. When I asked the staff, they informed me that the cleaning staff are contracted to the Glynwood;. I took photos of the floor becuase it was so bad.
Helpful (0)
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Lyn W
1 reviews | Active since Jan 2020
30 Jan 2026, 05:57
Disgusting state
We had to visit the Ampath Laboratory last Saturday - the state of the floors and general cleanliness was disgusting. Spilt food on the floor, marks all over. It is obvious that this office had not been cleaned for days. When I asked the staff, they informed me that the cleaning staff are contracted to the Glynwood;. I took photos of the floor becuase it was so bad.
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Replies (0)FR
Felicia R
1 reviews | Active since Jan 2020
26 Nov 2025, 16:01
Glynwood Hospital do not care for there patients
I went in for a day procedure- I was placed in Maternity ward, on coming out of surgery I asked the nurse please I need a cup of coffee, they put the blood pressure on me and it was beeeeping continuously because my blood pressure was low, I was left to my own devices still waiting for my coffee. Yet I see the invoice from Glynwood was R20 000 for one day. Thank you to Wiesenhof still in my surgical gown and a gown over I went with my drip and had the best cup of coffee and cheese cake. when I went back to my room there was food obviously not eaten and I am still awaiting something to drink worse exeperience ever stay away!!! The nurses are all on there cell phones and talking to one another loud I did record it- they ignored my beeping machine! Felt like a Government hospital Not value for moneyh at all
Helpful (0)
|Replies (0)FR
Felicia R
1 reviews | Active since Jan 2020
26 Nov 2025, 16:01
Glynwood Hospital do not care for there patients
I went in for a day procedure- I was placed in Maternity ward, on coming out of surgery I asked the nurse please I need a cup of coffee, they put the blood pressure on me and it was beeeeping continuously because my blood pressure was low, I was left to my own devices still waiting for my coffee. Yet I see the invoice from Glynwood was R20 000 for one day. Thank you to Wiesenhof still in my surgical gown and a gown over I went with my drip and had the best cup of coffee and cheese cake. when I went back to my room there was food obviously not eaten and I am still awaiting something to drink worse exeperience ever stay away!!! The nurses are all on there cell phones and talking to one another loud I did record it- they ignored my beeping machine! Felt like a Government hospital Not value for moneyh at all
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Replies (0)KC
Keshia C
1 reviews | Active since Jan 2020
24 Nov 2025, 07:24
BEST EXPERIENCE
My experience at Life Glynnwood Hospital was exceptional from beginning to end. Bianca in Casualty was an absolute angel, going above and beyond to assist us with the medical aid complications and handling the situation with compassion, patience, and professionalism. In the general ward, Sister R. Mdluli provided care that was not only friendly and efficient, but deeply sincere — she made me feel supported and cared for every single moment she was on duty. Dr Clifford was equally outstanding; his expertise, calm manner, and genuine dedication make him the best doctor I have ever dealt with, and I will never trust another general surgeon the way I trust him. Every member of staff contributed to an incredible experience — from nurses and cleaning staff to security and even the coffee shop team — all greeting with warmth and kindness. Life Glynnwood Hospital is truly fortunate to have such remarkable people who turn a stressful time into a comforting, positive experience.
Helpful (0)
|Replies (0)KC
Keshia C
1 reviews | Active since Jan 2020
24 Nov 2025, 07:24
BEST EXPERIENCE
My experience at Life Glynnwood Hospital was exceptional from beginning to end. Bianca in Casualty was an absolute angel, going above and beyond to assist us with the medical aid complications and handling the situation with compassion, patience, and professionalism. In the general ward, Sister R. Mdluli provided care that was not only friendly and efficient, but deeply sincere — she made me feel supported and cared for every single moment she was on duty. Dr Clifford was equally outstanding; his expertise, calm manner, and genuine dedication make him the best doctor I have ever dealt with, and I will never trust another general surgeon the way I trust him. Every member of staff contributed to an incredible experience — from nurses and cleaning staff to security and even the coffee shop team — all greeting with warmth and kindness. Life Glynnwood Hospital is truly fortunate to have such remarkable people who turn a stressful time into a comforting, positive experience.
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Replies (0)CS
Chante S
1 reviews | Active since Jan 2020
10 Nov 2025, 10:12
Daniel at Life Healthcare Head office
So this review is for one amazing employee with the name Daniel at the Life healthcare head office thank you for your great customer service you are the only person that has helped me after I have tried for 2 months to get a hold of Frieda Bronkhost for the casualties refund.
Helpful (0)
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Chante S
1 reviews | Active since Jan 2020
10 Nov 2025, 10:12
Daniel at Life Healthcare Head office
So this review is for one amazing employee with the name Daniel at the Life healthcare head office thank you for your great customer service you are the only person that has helped me after I have tried for 2 months to get a hold of Frieda Bronkhost for the casualties refund.
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Replies (0)CM
CAREL M
1 reviews | Active since Jan 2020
19 Sept 2025, 00:59
Useless
This is absolutely the word emergency unit that I have ever seen, first of all medical aid pays but not for the doctor ,been here since 23H40 and it is now 03H00 with a possible inflamed appendix, what is the use it is called an emergency unit if there is *********** doctors and no urgency from them whatsoever. Would expect this from a public hospital not one where you have to pay R1200 upfront just to see the doctor
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CAREL M
1 reviews | Active since Jan 2020
19 Sept 2025, 00:59
Useless
This is absolutely the word emergency unit that I have ever seen, first of all medical aid pays but not for the doctor ,been here since 23H40 and it is now 03H00 with a possible inflamed appendix, what is the use it is called an emergency unit if there is *********** doctors and no urgency from them whatsoever. Would expect this from a public hospital not one where you have to pay R1200 upfront just to see the doctor
0
Replies (0)MM
Minimal M
1 reviews | Active since Jan 2020
22 Aug 2025, 19:51
Worse hospital service.
Horrible service at the emergency ward ,waited for 3 hrs with a sick patient , got no help and other patients went in before us . Private hospitals are worse then government hospitals. People are paying so much for no treatment
Helpful (0)
|Replies (0)MM
Minimal M
1 reviews | Active since Jan 2020
22 Aug 2025, 19:51
Worse hospital service.
Horrible service at the emergency ward ,waited for 3 hrs with a sick patient , got no help and other patients went in before us . Private hospitals are worse then government hospitals. People are paying so much for no treatment
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Replies (0)FM
Franshua M
1 reviews | Active since Jan 2020
16 Aug 2025, 19:34
Dr.Ramaboiya.Pedreatic ward Glynwood Hospital Benoni
My 12 year old went in for her lung infection,fungus etc by dr Ramaboiya..Was very good to us.Even got us a lung specialist in to help out..He was always willing to listen to our questions..i slept over couple nights as well (Dad)i also had breakfast and the food was good for both me and my girl..staff very friendly and always introducing themselves even the cleaners would represent themselves with a smile…thx very much for not treating us like just a number..Lots of Love from the Meyburgh Family to all of you.Seyabonga
Helpful (0)
|Replies (0)FM
Franshua M
1 reviews | Active since Jan 2020
16 Aug 2025, 19:34
Dr.Ramaboiya.Pedreatic ward Glynwood Hospital Benoni
My 12 year old went in for her lung infection,fungus etc by dr Ramaboiya..Was very good to us.Even got us a lung specialist in to help out..He was always willing to listen to our questions..i slept over couple nights as well (Dad)i also had breakfast and the food was good for both me and my girl..staff very friendly and always introducing themselves even the cleaners would represent themselves with a smile…thx very much for not treating us like just a number..Lots of Love from the Meyburgh Family to all of you.Seyabonga
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Replies (0)JD
Justin D
1 reviews | Active since Jan 2020
12 Jun 2025, 10:30
Beware of Administrative Incompetence: My Experience with East Rand Physicians at the Glynnwood Hospital
In May 2023, I sought medical care from Dr. Kuven Naidu at East Rand Physicians while being admitted to Glynnwood Hospital. Like many South Africans, I rely on my fully comprehensive medical aid to cover hospital and specialist costs—especially during times of urgent need. What should have been a seamless billing process turned into a bureaucratic mess due to administrative failure on the part of the East Rand Physicians’ practice. Despite being admitted and receiving legitimate care, the practice failed to collect the money from my medical aid. Months later, instead of owning their mistake, I find myself being harassed by a credit controller over payment. Let’s be clear: medical aids do not simply reject legitimate claims if paperwork is submitted correctly and on time. This issue stems entirely from an error—or neglect—within East Rand Physicians' administrative process. This isn’t just a case of a technical glitch. This is a symptom of a much deeper problem—one where patients are left bearing the consequences of an internal failure, with little to no recourse. The entitlement of demanding payment from patients after an administrative blunder is astounding, especially when the system was designed to protect patients from these very scenarios. Sadly, this experience is not unique. South Africans are growing weary of institutions and businesses—both public and private—that fail to deliver on their responsibilities, and yet expect full compliance and payment from the public. It echoes the frustrating dynamics we’ve come to associate with governance failures in our country. To those considering using East Rand Physicians at the Glynnwood Hospital : be aware. Ask questions. Confirm that claims are submitted timeously. Insist on written proof. Otherwise, you might find yourself paying out of pocket for someone else’s mistake. Healthcare should heal. It shouldn't haunt.
Helpful (0)
|Replies (0)JD
Justin D
1 reviews | Active since Jan 2020
12 Jun 2025, 10:30
Beware of Administrative Incompetence: My Experience with East Rand Physicians at the Glynnwood Hospital
In May 2023, I sought medical care from Dr. Kuven Naidu at East Rand Physicians while being admitted to Glynnwood Hospital. Like many South Africans, I rely on my fully comprehensive medical aid to cover hospital and specialist costs—especially during times of urgent need. What should have been a seamless billing process turned into a bureaucratic mess due to administrative failure on the part of the East Rand Physicians’ practice. Despite being admitted and receiving legitimate care, the practice failed to collect the money from my medical aid. Months later, instead of owning their mistake, I find myself being harassed by a credit controller over payment. Let’s be clear: medical aids do not simply reject legitimate claims if paperwork is submitted correctly and on time. This issue stems entirely from an error—or neglect—within East Rand Physicians' administrative process. This isn’t just a case of a technical glitch. This is a symptom of a much deeper problem—one where patients are left bearing the consequences of an internal failure, with little to no recourse. The entitlement of demanding payment from patients after an administrative blunder is astounding, especially when the system was designed to protect patients from these very scenarios. Sadly, this experience is not unique. South Africans are growing weary of institutions and businesses—both public and private—that fail to deliver on their responsibilities, and yet expect full compliance and payment from the public. It echoes the frustrating dynamics we’ve come to associate with governance failures in our country. To those considering using East Rand Physicians at the Glynnwood Hospital : be aware. Ask questions. Confirm that claims are submitted timeously. Insist on written proof. Otherwise, you might find yourself paying out of pocket for someone else’s mistake. Healthcare should heal. It shouldn't haunt.
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Replies (0)