GD
Go Daddy
Unclaimed Business
GD
Go Daddy
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Go Daddy
Go Daddy has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Go Daddy across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTB
Tumz B
1 reviews | Active since Jan 2020
29 Dec 2025, 08:49
Overhyped
Don't waste your time if you're trying to set up an e-Commerce store. Even with a eCommerce plan, you struggle to access the shop actions and oh, the kicker, no refund on a monthly subscription post 48 hours - like that's enough time to solve what seems to be a technical error on their side. Also you have to rebuild your website if you change from a premium store builder plan to the builder plan with e-commerce (which you don't even get as an option when you search package options). You have to contact the service team for them to add it to your cart. What a mess!
Helpful (0)
|Replies (0)TB
Tumz B
1 reviews | Active since Jan 2020
29 Dec 2025, 08:49
Overhyped
Don't waste your time if you're trying to set up an e-Commerce store. Even with a eCommerce plan, you struggle to access the shop actions and oh, the kicker, no refund on a monthly subscription post 48 hours - like that's enough time to solve what seems to be a technical error on their side. Also you have to rebuild your website if you change from a premium store builder plan to the builder plan with e-commerce (which you don't even get as an option when you search package options). You have to contact the service team for them to add it to your cart. What a mess!
0
Replies (0)EC
Emmanuel C
1 reviews | Active since Jan 2020
19 Oct 2025, 11:39
Worst online company you can deal with
Useless Takes your money Bad service No response Follow the que and a dont care attitude
Helpful (0)
|Replies (0)EC
Emmanuel C
1 reviews | Active since Jan 2020
19 Oct 2025, 11:39
Worst online company you can deal with
Useless Takes your money Bad service No response Follow the que and a dont care attitude
0
Replies (0)kM
CV
ZF
Zimasa F
1 reviews | Active since Jan 2020
27 May 2025, 00:21
GO DADDY ARE GREEDY THEIVES WHO SELL FAULTY PRODUCTS THAT DO NOT DELIVER ON WHAT THEY PROMISE. THEY FURTHER REFUSE TO GIVE REFUNDS TO DEISGRUNTLED CUSTOMERS!!! THEY SHOULD BE BANNED IN SA!!!
I started my own business and decided to create my own website because I wanted something affordable but effective since we were just starting off. I heard through a word of mouth about certain web designers called Go Daddy who assists with website designs, domains and hosting etc. And so I contacted them and they informed about their different packages which all included web marketing which means my business will appear online. I took up the package and paid R3490 because I wanted my business to appear online in order to market it. Sadly, it wasn't long when i noticed that my business website was in fact not appearing on google searches. 1 week later I called Go Daddy agents and they assured me it is nothing and it's because the website is still new. They said it will appear soon I must give it a little more time. I gave it a few more weeks however the website was still not appearing on google. I called again, they said they will involve the technical team and get back to me. However they did not get back to me, and so I called again a week later. This time they basically said it is not their fault that my website is not appearing online and that there is nothing they can do. When I asked for the refund they said "it is past the 14 day cancellation period sorry there is nothing we can do". I called again the following day very frustrated and explained to a different agent that I am not happy with the product they have sold me because even though they had promised me a marketing product which will appear online, IT IS NOT APPEARING ONLINE. And as a consumer I have the right to return a product if it does not serve the produce I was promised it will serve. The Agent said OKAY, we can refund you because your reasons are valid because she did do the search herself and discovered that the website does not appear online. She said she will put it through to the technical team to execute a refund and it should be sorted in 7 days. A COUPLE OF HOURS LATER, I RECIEVE AN EMAIL FROM DADDY SAYING THEY HAVE CANCELLED MY PRODUCT. NOT LONG AFTER THAT I RECIEVE ANOTHER EMAIL FROM GO DADDY REFUNDS SAYING THAT MY REFUND REQUEST HAS NOT BEEN APPROVED. So their solution to my problem was to cancel the default product and also deprive me of the money I had paid for it. Effectively I gave them R3490 for nothing! As a South African consumer my rights have been violated by this American product and they show no respect to consumer. Nor do they respect consumer rights. They have acted selfishly out of greed with no regard my rights and whether I am left satisfied as a customer. They received the money I paid and thereafter said TO HELL WITH ME. Whether the product they sold me is delivering on what it promised they couldn't care less. They did not try to resolve my issue when I raised the problem with them, when I finally decided that I am no longer interested in the product they retain my money, cancelled the product and left me hanging. THESE AMERICAN PRODUCTS SHOULD TRULY BE BANNED FOR DISRESPECTING CONSUMER RIGHT!!! Aggrieved Go Daddy Consumer
Helpful (0)
|Replies (0)ZF
Zimasa F
1 reviews | Active since Jan 2020
27 May 2025, 00:21
GO DADDY ARE GREEDY THEIVES WHO SELL FAULTY PRODUCTS THAT DO NOT DELIVER ON WHAT THEY PROMISE. THEY FURTHER REFUSE TO GIVE REFUNDS TO DEISGRUNTLED CUSTOMERS!!! THEY SHOULD BE BANNED IN SA!!!
I started my own business and decided to create my own website because I wanted something affordable but effective since we were just starting off. I heard through a word of mouth about certain web designers called Go Daddy who assists with website designs, domains and hosting etc. And so I contacted them and they informed about their different packages which all included web marketing which means my business will appear online. I took up the package and paid R3490 because I wanted my business to appear online in order to market it. Sadly, it wasn't long when i noticed that my business website was in fact not appearing on google searches. 1 week later I called Go Daddy agents and they assured me it is nothing and it's because the website is still new. They said it will appear soon I must give it a little more time. I gave it a few more weeks however the website was still not appearing on google. I called again, they said they will involve the technical team and get back to me. However they did not get back to me, and so I called again a week later. This time they basically said it is not their fault that my website is not appearing online and that there is nothing they can do. When I asked for the refund they said "it is past the 14 day cancellation period sorry there is nothing we can do". I called again the following day very frustrated and explained to a different agent that I am not happy with the product they have sold me because even though they had promised me a marketing product which will appear online, IT IS NOT APPEARING ONLINE. And as a consumer I have the right to return a product if it does not serve the produce I was promised it will serve. The Agent said OKAY, we can refund you because your reasons are valid because she did do the search herself and discovered that the website does not appear online. She said she will put it through to the technical team to execute a refund and it should be sorted in 7 days. A COUPLE OF HOURS LATER, I RECIEVE AN EMAIL FROM DADDY SAYING THEY HAVE CANCELLED MY PRODUCT. NOT LONG AFTER THAT I RECIEVE ANOTHER EMAIL FROM GO DADDY REFUNDS SAYING THAT MY REFUND REQUEST HAS NOT BEEN APPROVED. So their solution to my problem was to cancel the default product and also deprive me of the money I had paid for it. Effectively I gave them R3490 for nothing! As a South African consumer my rights have been violated by this American product and they show no respect to consumer. Nor do they respect consumer rights. They have acted selfishly out of greed with no regard my rights and whether I am left satisfied as a customer. They received the money I paid and thereafter said TO HELL WITH ME. Whether the product they sold me is delivering on what it promised they couldn't care less. They did not try to resolve my issue when I raised the problem with them, when I finally decided that I am no longer interested in the product they retain my money, cancelled the product and left me hanging. THESE AMERICAN PRODUCTS SHOULD TRULY BE BANNED FOR DISRESPECTING CONSUMER RIGHT!!! Aggrieved Go Daddy Consumer
0
Replies (0)AM
Andreas M
1 reviews | Active since Jan 2020
20 Mar 2025, 05:31
****MERS
I Wanted to start a business with this blue print ******* all a bunch of ****mer, so don't even consider it, They took nearly R2000.00 Of mine then I realized that you have to get a domain which I did, there suggestion was Go Daddy , I chose a Domain and then paid them R113.00, Afterwords I wanted to change the name that I could not do, So i ad the option of a Refund well that was 2 months ago with the reply they cannot do it, Bunch of ****mers *******, STAY AWAY, STAY AWAY, STAY AWAY, If you want to loose your hard earned money and end up with nothing
Helpful (0)
|Replies (0)AM
Andreas M
1 reviews | Active since Jan 2020
20 Mar 2025, 05:31
****MERS
I Wanted to start a business with this blue print ******* all a bunch of ****mer, so don't even consider it, They took nearly R2000.00 Of mine then I realized that you have to get a domain which I did, there suggestion was Go Daddy , I chose a Domain and then paid them R113.00, Afterwords I wanted to change the name that I could not do, So i ad the option of a Refund well that was 2 months ago with the reply they cannot do it, Bunch of ****mers *******, STAY AWAY, STAY AWAY, STAY AWAY, If you want to loose your hard earned money and end up with nothing
0
Replies (0)Ivdw
Izak van der walt
1 reviews | Active since Jan 2020
11 Mar 2025, 07:55
Refusing to refund two annual hosting packages that wasn’t working
Last year December I took a hosting package with Godaddy. The package was for hosting three Wordpress websites. I had a lot of things going on and only got to designing the first website during January. I published the website over and over again and flush the cache and all the usual, the website keeps giving the same error message equivalent to the normal “coming soon page” I tried everything and contacted the Godaddy Cape Town number, where you speak to people that barely understand English. By their accent’s it seems to me that they are foreigners. So, I eventually cancelled this package online. I then phoned Godaddy Cape Town again, the lady said yes, I will receive a refund in 5 workings days. So, I took out a second hosting package, without all bells and whistles. In the meantime, I had to phone again, this time another person said that they can’t see anything about a refund, they will send me a link to request a refund. None of these people ever mentioned that Godaddy doesn’t provide a refund or part refund for annual hosting packages. I know that the norm is that you can not be refunded for an annual domain name, but the same can’t apply for a hosting package, that needs to be active every day, for the full term. So, then I also had problems with the second Godaddy hosting package and cancelled it a few days later and started moving to another web hosting company. So, two months later I receive two emails on the same day, stating that my requests have been reviewed and according to Godaddy’s policy, they can’t refund me for 2 hosting packages that I have paid for upfront for a year. Another Godaddy trick is that they offer you discount for a product and then the next year when you renew, it cost you at least twice as much. Stay away from Godaddy. How is it possible not to refund someone for something that has never worked, to begin with!!!
Helpful (0)
|Replies (0)Ivdw
Izak van der walt
1 reviews | Active since Jan 2020
11 Mar 2025, 07:55
Refusing to refund two annual hosting packages that wasn’t working
Last year December I took a hosting package with Godaddy. The package was for hosting three Wordpress websites. I had a lot of things going on and only got to designing the first website during January. I published the website over and over again and flush the cache and all the usual, the website keeps giving the same error message equivalent to the normal “coming soon page” I tried everything and contacted the Godaddy Cape Town number, where you speak to people that barely understand English. By their accent’s it seems to me that they are foreigners. So, I eventually cancelled this package online. I then phoned Godaddy Cape Town again, the lady said yes, I will receive a refund in 5 workings days. So, I took out a second hosting package, without all bells and whistles. In the meantime, I had to phone again, this time another person said that they can’t see anything about a refund, they will send me a link to request a refund. None of these people ever mentioned that Godaddy doesn’t provide a refund or part refund for annual hosting packages. I know that the norm is that you can not be refunded for an annual domain name, but the same can’t apply for a hosting package, that needs to be active every day, for the full term. So, then I also had problems with the second Godaddy hosting package and cancelled it a few days later and started moving to another web hosting company. So, two months later I receive two emails on the same day, stating that my requests have been reviewed and according to Godaddy’s policy, they can’t refund me for 2 hosting packages that I have paid for upfront for a year. Another Godaddy trick is that they offer you discount for a product and then the next year when you renew, it cost you at least twice as much. Stay away from Godaddy. How is it possible not to refund someone for something that has never worked, to begin with!!!
0
Replies (0)FV
Faisal V
1 reviews | Active since Jan 2020
14 May 2024, 07:59
**** Support/**** Back End
My email is down for the 2nd time in 2 weeks.They expect you to hold on for 20 to 30 minutes at a time to troubleshoot.This is absurd and they should take responsibility to sort out recurring issues without putting the customer through a further inconvenience.
Helpful (0)
|Replies (0)FV
Faisal V
1 reviews | Active since Jan 2020
14 May 2024, 07:59
**** Support/**** Back End
My email is down for the 2nd time in 2 weeks.They expect you to hold on for 20 to 30 minutes at a time to troubleshoot.This is absurd and they should take responsibility to sort out recurring issues without putting the customer through a further inconvenience.
0
Replies (0)