Active since May 2019
booked accomodation for the 10to11th after entering my card details i get a confirmation for the 20th, i mean you filling dates you need to stay aney give you a random date down the month, then they tell you there is no refund , then you told if you cancel your payment will be forfeited!
We had a storm in November, roof lifted due to severe storm, our business equipment damages amounted to R250000.00 then budget came up what with an excuse that the roof was not maintained.
Useless Takes your money Bad service No response Follow the que and a dont care attitude
I had mistakenly booked the wrong hotel, I typed Victoria Seychelles but it brought up Victoria Canada, assuming it was a nice hotel, I did not double check the location and paid online for the accommodation, this was an honest mistake, I immediately contacted both booking.com and the hotel in Canada and I have recieved no feedback, now I see that the full amount will be taken in for no show.
The waiter at the bar gives you attitude, she has no respect and customer service is pethetic
payment was made on time, the trainee put the payment in the pay 3 account which is linked to truworths, send pop to idenitity, they still reported me to the credit bureau as account in Arrears when it is their fault.
worst credit Beurea to ever work with, you wait like 40 minutes for your call to be answered, then the consultant will take your call, put you on hold for another 35 minutes while she has her lunch and catches a dump, then they will ask you the same questions again because they have forgotten what they asked you.
They charged my credit card without my permission. They promised full refund and this has no transpired
They have a panel of hotels who charge your credit card and donot refund you.
i called the offices of clientele to request a telephonic recording of my policy, as the pdf files they email doesn't open, the new pdf files they send you open, they make adjustment to your policy without notifying you, how is this possible, you further told it will take 2 weeks to receive 1 digital media file, what is up with Clientele, are they truly what the say they are on Media
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