Goldstone Jewellers
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Please be careful when buying 9ct gold jewelery at Goldstone Jewellers use to trade as NWJ. On their website they advertise as 9ct gold but it's not 9ctgold its plated. Last week i bought a 9ct gold pendent n chain at Goldstone Jewellers when i phoned to confirm delivery and my order I was directed to so many people just to find out only the pendant was 9ct gold the chain was plated. On their website they say 9ct gold pendent & chain, use will think you buying both which are 9ct gold but they fauls advertise. They lie about the product on their website, please be careful if you looking to buy sold gold 9ct gold.
1 reviews | Active since Jan 2020
Please be careful when buying 9ct gold jewelery at Goldstone Jewellers use to trade as NWJ. On their website they advertise as 9ct gold but it's not 9ctgold its plated. Last week i bought a 9ct gold pendent n chain at Goldstone Jewellers when i phoned to confirm delivery and my order I was directed to so many people just to find out only the pendant was 9ct gold the chain was plated. On their website they say 9ct gold pendent & chain, use will think you buying both which are 9ct gold but they fauls advertise. They lie about the product on their website, please be careful if you looking to buy sold gold 9ct gold.
1 reviews | Active since Jan 2020
On the 28-07-2022 I purchased a Silver CZ & F/Water Pearl Fancy Dress Ring, Inv 1066942. After wearing the ring only a few times the pearl fell out and I took it back, Return Repair 258092 dated 10-11-2023. After months the company set a new F/Water Pearl. On the 21-03-23 not even 3 months after receiving the fixed pearl ring I had to take the ring back. It is the 2nd time the pearl fell out. Sheen from Head Office Tel number 031 507 5000/ 031 392 6270 has send the ring back without fixing it, with no explanation. When I phoned the above number it does not exist The ring is not fixed and now I need to repair the ring on my own account. The service I received was very unfriendly and I am sitting with a ring without a pearl. I would not recommend any person to purchase at Goldstone Jewellers at Kolonnade
1 reviews | Active since Jan 2020
On the 28-07-2022 I purchased a Silver CZ & F/Water Pearl Fancy Dress Ring, Inv 1066942. After wearing the ring only a few times the pearl fell out and I took it back, Return Repair 258092 dated 10-11-2023. After months the company set a new F/Water Pearl. On the 21-03-23 not even 3 months after receiving the fixed pearl ring I had to take the ring back. It is the 2nd time the pearl fell out. Sheen from Head Office Tel number 031 507 5000/ 031 392 6270 has send the ring back without fixing it, with no explanation. When I phoned the above number it does not exist The ring is not fixed and now I need to repair the ring on my own account. The service I received was very unfriendly and I am sitting with a ring without a pearl. I would not recommend any person to purchase at Goldstone Jewellers at Kolonnade
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