TK
Theo K
Active since May 2015
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
**** silver being sold
**** silver necklace and bracelet are being sold as 100% pure silver but it turns black within a week at a high price.
0 replies
5 months ago
Extremely bad accounting and client services
I paid an extra amount of R2000 to have an advanced amount on my account. That amount does not show on my statement. I then paid R10 000. It shows that I'm in advanced with R10 000 but due amount is R6119 after i got an email that says my account is up to date and in advanced. This people don't know anything about accounting. Their response to their clients are poor and tardy. My previous car was financed via Absa, they will reduct from your advanced amount if you can not make payment. These people don't accomodate you in such situations. Avoid signing a contract with this company.
53 replies
12 months ago
Useless customer service
I have a loan with them. I kindly asked for banking details with my reference number so that i can manually pay my account to settle it quicker. I have sent an email last week, still no reply.
59 replies
12 months ago
Useless customer service
They deduct every month and don't update it on the statement. I paid R2000 in advance and it's also not showing. I DO NOT RECOMEND THIS COMPANY FOR FINANCING. I have sent an email a week ago, still no reply.
58 replies
27 months ago
Capitec doesn't want clients.
When applying for credit or a loan, my application is denied because apparently I'm under debt review. After numerous emails i still don't get a reply from them. Will use another financial provider that actually wants to generate happy clients. Do your homework CAPITEC before declining a client.
111 replies
115 months ago
This shall be my last order
<p>Good day</p> <p> </p> <p>I have never experienced such inhuman corupted service in my whole life.</p> <p> </p> <p>Let me explain...</p> <p> </p> <p>I ordered USN from Takealot.com, on the advert it shows clearly "Hyperbolic MASS 4KG +FREE Hyperbolic MASS 1KG, which I believe makes 5KG?</p> <p> </p> <p>It was a gift to my brother, so when he opened it I was stunned by the missing 1KG.</p> <p>I immediately called the call centre. The guy told me that it is only for the 4KG.</p> <p> </p> <p>I've send them an E-mail but no one responded.</p> <p>I then logged a return so that they can refund me.</p> <p> </p> <p>After the warehouse received my returned item (4KG container) I got an E-mail that say I did not pay for the 1KG??</p> <p> </p> <p>I checked online for the product and guess what they did?</p> <p> </p> <p>They change the advert and remove the picture that says Free 1KG, luc****y I took screenshots before they could change it.</p> <p> </p> <p>I wish i can sue them.</p> <p> </p> <p>And please send back my Item or refund me.</p> <p>don't worry takealot.com, I WILL NEVER EVER EVER ORDER FROM YOU EVER EVER AGAIN.</p>
56 replies
117 months ago
Worst customer service
<p>I am fed up with absa, all i want to do is decrease my monthly instalment.</p> <p>I called absa a week ago, they put me through to the vehicle finance department, then that lady put me through to the Collection department then that guy said I must e-mail the necessary documents and write a motivational letter. After i did that I emailed it to absa.</p> <p> </p> <p>Now absa reply after a week and say that i must call the vehicle finance department because my email contains confidential information </p> <p> </p> <p>What stupid customer service is this!? </p> <p> </p> <p> </p>
53 replies
120 months ago
Staff are either deaf or blind
<p>Good day</p> <p>I cancelled my policy long time ago and they still deduct from my acount.</p> <p> </p> <p>I did send an e-mail and they responded and said it will be escalated to the relevant department and that i will be contacted shortly.</p> <p> </p> <p>Now i have to go to the bank and do a reverse order.</p> <p> </p> <p>If King price can just do their job and start checking their emails none of this will happen.</p> <p> </p> <p>Kind regards</p>
53 replies
120 months ago
No response
<p>Good day</p> <p>I received an sms that says my loan account is in arrears.Amount of R4036.15</p> <p>I have been under debt review and cancelled it in December.</p> <p>I then paid R800, R700 and R350 earlier this year to lower the balance.</p> <p> </p> <p>I then send an e-mail to capitec to update my balance.</p> <p>1 month later and still no feedback.</p> <p> </p> <p>I know that my remaining balance should be less than R2000.</p> <p> </p> <p>I dont have time to go stand in the long queue, that's why i want this handled by e-mail.</p> <p> </p> <p>Kind regards</p>
53 replies
122 months ago
No feedback
I've send my second e-mail to Celeste Williams (Business Support Centre), I need information about my account asap, this person is ignoring me. This was the last time I'm doing business with Capitec
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (30.76923076923077%)
1 Star
9 (69.23076923076923%)