Grabbit Online PTY Ltd
Claimed Business
Grabbit Online PTY Ltd
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Stephanie M
1 reviews | Active since Jan 2020
2 Oct 2024, 21:47
Broken hoverboard and heart!
I bought a hoverboard for my daughter for Christmas and 6 DAYS later it stopped working. Reached out to the company and they advised they cannot do exchanges or refunds on electric items. I have been emailing, sent messages on Facebook and via their website, but have not received one single response to any of them. I paid R2000 for a hoverboard that my daughter was able to use for 6 days and never again. Only for them to tell me they cannot help me!? Absolutely *******. I know many resellers that buy from this company and I will be warning everybody!
Helpful (0)
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Stephanie M
1 reviews | Active since Jan 2020
2 Oct 2024, 21:47
Broken hoverboard and heart!
I bought a hoverboard for my daughter for Christmas and 6 DAYS later it stopped working. Reached out to the company and they advised they cannot do exchanges or refunds on electric items. I have been emailing, sent messages on Facebook and via their website, but have not received one single response to any of them. I paid R2000 for a hoverboard that my daughter was able to use for 6 days and never again. Only for them to tell me they cannot help me!? Absolutely *******. I know many resellers that buy from this company and I will be warning everybody!
0
Replies (0)MS
Mel S
1 reviews | Active since Jan 2020
3 Jul 2024, 12:28
****
Seems like a ****. Placed order 2 weeks ago and have not received it. No response to my emails (because that's the only way to reach them apparently). Looks like they took the money and pulled a disappearing act. Don't waste your time/money.
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Mel S
1 reviews | Active since Jan 2020
3 Jul 2024, 12:28
****
Seems like a ****. Placed order 2 weeks ago and have not received it. No response to my emails (because that's the only way to reach them apparently). Looks like they took the money and pulled a disappearing act. Don't waste your time/money.
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Andries F
1 reviews | Active since Jan 2020
22 Jan 2024, 15:42
Grabbit.co.za ****
Bought and paid for Order #8295-ZA on 3 Jan'24. It is now 22 Jan'24. 4 to 5 Business days my foot! NO ITEM. NO REPLY TO EMAIL. NOTHING!!! Well done for ****ming me! I never saw it coming. Think twice before wasting your money on this *********** ****mer!
Helpful (0)
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Andries F
1 reviews | Active since Jan 2020
22 Jan 2024, 15:42
Grabbit.co.za ****
Bought and paid for Order #8295-ZA on 3 Jan'24. It is now 22 Jan'24. 4 to 5 Business days my foot! NO ITEM. NO REPLY TO EMAIL. NOTHING!!! Well done for ****ming me! I never saw it coming. Think twice before wasting your money on this *********** ****mer!
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Nthabeleng P
1 reviews | Active since Jan 2020
13 Apr 2023, 19:46
COMFORTER
Thumbs Up !!! Order #7831. I was very skeptical buying on your website as it was my 1st time I normally use other online shopping like Takealot, runaway an etc, so not getting quick response when making a query via emails was bit worrying me, but thank you so much am referring people now , you guys are the best an your delivery is very quick, I haven't open my item yet but you deserve 4 star nor 5 star for fast delivery Thumbs up I will buy again soon. but kindly respond to our emails. Regards Nthabeleng Pule
Helpful (0)
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Nthabeleng P
1 reviews | Active since Jan 2020
13 Apr 2023, 19:46
COMFORTER
Thumbs Up !!! Order #7831. I was very skeptical buying on your website as it was my 1st time I normally use other online shopping like Takealot, runaway an etc, so not getting quick response when making a query via emails was bit worrying me, but thank you so much am referring people now , you guys are the best an your delivery is very quick, I haven't open my item yet but you deserve 4 star nor 5 star for fast delivery Thumbs up I will buy again soon. but kindly respond to our emails. Regards Nthabeleng Pule
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Charlene L
1 reviews | Active since Jan 2020
21 Aug 2022, 19:09
Going the extra mile
I would like to say thank you for the excellent service received by Grabbit Online, She is always friendly and always willing to go the extra mile. Keep up the good work
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Charlene L
1 reviews | Active since Jan 2020
21 Aug 2022, 19:09
Going the extra mile
I would like to say thank you for the excellent service received by Grabbit Online, She is always friendly and always willing to go the extra mile. Keep up the good work
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Replies (0)AG
Aashiqa G
1 reviews | Active since Jan 2020
18 Aug 2022, 13:00
Lack of communication and after service - Order #7141-ZA
I have been trying to use multiple methods of reaching you team to exchange my faulty appliance that I purchased. Upon opening the appliance and using it for the first time it doesn't work and given an error message. I have tried to reach you through email, online contact form and online chat messaging and no one has responded, it has been almost 3 weeks since I started to try and make contact with. Please make the effort of responding to your customers.
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Aashiqa G
1 reviews | Active since Jan 2020
18 Aug 2022, 13:00
Lack of communication and after service - Order #7141-ZA
I have been trying to use multiple methods of reaching you team to exchange my faulty appliance that I purchased. Upon opening the appliance and using it for the first time it doesn't work and given an error message. I have tried to reach you through email, online contact form and online chat messaging and no one has responded, it has been almost 3 weeks since I started to try and make contact with. Please make the effort of responding to your customers.
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AM
Afsana M
1 reviews | Active since Jan 2020
3 Dec 2021, 13:38
Excellent Service
I was skeptical shopping online. The Grabbit team superceded my expectations. Extremely quick service, I received my order within 3 days. Products are exactly as advertised. Do definitely recommend
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