GH
GreenThumb Hydroponics
Unclaimed Business
GH
GreenThumb Hydroponics
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About GreenThumb Hydroponics
GreenThumb Hydroponics has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked GreenThumb Hydroponics across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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1 reviews | Active since Jan 2020
12 Jun 2025, 17:24
Review for Green Thumb Hydroponics – Very Poor Service
I had a very disappointing experience with Green Thumb Hydroponics. I purchased a Y-piece connector online and paid for it in full. Shortly after, I received an email stating the item was out of stock. Since then, it has been a frustrating back-and-forth process trying to get a refund. Despite multiple follow-ups, my requests for reimbur*****t have been ignored. The emails appear to fall on deaf ears, with no meaningful communication or resolution. This is not acceptable business practice and shows a clear lack of regard for customer service or accountability. I strongly caution other potential buyers: be wary when ordering from this business. My experience has been anything but smooth, and I am still out of pocket for an item they couldn’t even supply.
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1 reviews | Active since Jan 2020
12 Jun 2025, 17:24
Review for Green Thumb Hydroponics – Very Poor Service
I had a very disappointing experience with Green Thumb Hydroponics. I purchased a Y-piece connector online and paid for it in full. Shortly after, I received an email stating the item was out of stock. Since then, it has been a frustrating back-and-forth process trying to get a refund. Despite multiple follow-ups, my requests for reimbur*****t have been ignored. The emails appear to fall on deaf ears, with no meaningful communication or resolution. This is not acceptable business practice and shows a clear lack of regard for customer service or accountability. I strongly caution other potential buyers: be wary when ordering from this business. My experience has been anything but smooth, and I am still out of pocket for an item they couldn’t even supply.
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jc T
1 reviews | Active since Jan 2020
19 Dec 2021, 19:23
Best Grow Shop in south Africa
The best grow shop in the country with the quickest delivery, have used Green Thumb Hydroponics for many years when there was no others having the ***** to open a hydro shop. Have tried the new wannabes and there is no difference , Green Thumb offers the best advice, most comprehensive product range, cheapest prices and a concerted effort to deliver the quickest out of anyone. Once you do business with them you never want to look for any other resource as they know there products inside out. 5* plus . The best grow shop in the country without question.
Helpful (0)
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jc T
1 reviews | Active since Jan 2020
19 Dec 2021, 19:23
Best Grow Shop in south Africa
The best grow shop in the country with the quickest delivery, have used Green Thumb Hydroponics for many years when there was no others having the ***** to open a hydro shop. Have tried the new wannabes and there is no difference , Green Thumb offers the best advice, most comprehensive product range, cheapest prices and a concerted effort to deliver the quickest out of anyone. Once you do business with them you never want to look for any other resource as they know there products inside out. 5* plus . The best grow shop in the country without question.
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Replies (0)WS
Walther S
1 reviews | Active since Jan 2020
17 Dec 2021, 16:22
Magic Garden Tent
Huge range of items, which they actually have in stock! LOL My favorite Hydroponics store since 2014 :) I've got 3 different tents and must say the Magic Garden tent is of amazing quality and very close to my Mammoth tent which cost me a fortune! Magic Garden tent is the way to go, don't waste your money....and at no point did they try to talk me out of it but agreed that the Magic Garden tent is as good as a Mammoth. And they were right, had it for 6 months and decided today to buy another one! Don't waste your money.
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Walther S
1 reviews | Active since Jan 2020
17 Dec 2021, 16:22
Magic Garden Tent
Huge range of items, which they actually have in stock! LOL My favorite Hydroponics store since 2014 :) I've got 3 different tents and must say the Magic Garden tent is of amazing quality and very close to my Mammoth tent which cost me a fortune! Magic Garden tent is the way to go, don't waste your money....and at no point did they try to talk me out of it but agreed that the Magic Garden tent is as good as a Mammoth. And they were right, had it for 6 months and decided today to buy another one! Don't waste your money.
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Replies (0)JJ
Johnathan J
1 reviews | Active since Jan 2020
18 Feb 2021, 12:21
Greenthumb being ****ty
I know this is petty but i have to say something...Greenthimb is Advertising 5 inch sized squares trellis nets that are 150cm wide and 450cm long this is false ! the size of the squares are 6 inch it even says so on the packaging ..which looks nothing like the one on the website , come on guys i know the nets are all pretty much the same with the packaging i don't even mind that its different packaging but don't advertise 5 inch sized square trellis netting when in actual fact its 6 inch . thought this might save someone some time piece!
Helpful (0)
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Johnathan J
1 reviews | Active since Jan 2020
18 Feb 2021, 12:21
Greenthumb being ****ty
I know this is petty but i have to say something...Greenthimb is Advertising 5 inch sized squares trellis nets that are 150cm wide and 450cm long this is false ! the size of the squares are 6 inch it even says so on the packaging ..which looks nothing like the one on the website , come on guys i know the nets are all pretty much the same with the packaging i don't even mind that its different packaging but don't advertise 5 inch sized square trellis netting when in actual fact its 6 inch . thought this might save someone some time piece!
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Replies (0)JJ
Johnathan J
1 reviews | Active since Jan 2020
4 May 2020, 10:36
GreenThumb Hydro good service
Amazing Service for Green Thumb Hydroponics , on time delivery of goods and quality of product . thanks guys !
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Johnathan J
1 reviews | Active since Jan 2020
4 May 2020, 10:36
GreenThumb Hydro good service
Amazing Service for Green Thumb Hydroponics , on time delivery of goods and quality of product . thanks guys !
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