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Active since Jul 2011
7
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Reviews
7 reviews10 months ago
Review for Green Thumb Hydroponics – Very Poor Service
I had a very disappointing experience with Green Thumb Hydroponics. I purchased a Y-piece connector online and paid for it in full. Shortly after, I received an email stating the item was out of stock. Since then, it has been a frustrating back-and-forth process trying to get a refund. Despite multiple follow-ups, my requests for reimbur*****t have been ignored. The emails appear to fall on deaf ears, with no meaningful communication or resolution. This is not acceptable business practice and shows a clear lack of regard for customer service or accountability. I strongly caution other potential buyers: be wary when ordering from this business. My experience has been anything but smooth, and I am still out of pocket for an item they couldn’t even supply.
0 replies
16 months ago
Extremely Poor Service and Lack of Professionalism
I recently placed an online order with Montagu Cheese on December 8, paying their R90 shipping fee upfront. However, due to an urgent event deadline, I immediately contacted them—both via email and through their online order system—specifying that I would send my own expedited courier on December 9 to collect the parcel. On the day, my courier arrived at Montagu Cheese’s premises, but shockingly, they were turned away despite my clear, prior instructions. This caused significant delays, leaving me no choice but to purchase the necessary products from another supplier at the last minute. Following this incident, I reached out to Louise via multiple emails requesting a refund of my order (R820) plus their shipping charge (R90), as well as my additional courier cost (R109.25) that went to waste. Despite repeated attempts and ample time—over six days now—there has been no response, acknowledgment, or refund from Montagu Cheese. This entire experience highlights poor communication, unprofessional handling of pre-arranged collection instructions, and a complete disregard for customer satisfaction. I cannot recommend Montagu Cheese to anyone seeking reliable service or timely follow-ups. Save yourself the frustration and take your business elsewhere.
0 replies
71 months ago
It has been 700+ DAYS and NO action from XDS (Credit Information Bureau)
Dear XDS, I have given you enough time to clear this concern. The first notice to remove 2x judgements from my name was given with acknowledgement on 12 May 2018. Today is 18 Jun 2020, keep that in mind. As time has passed there has been no action from your team, despite my frequent calls, emails with repetitive information and my legal team following up. I also have to pay R100.00 every time I want to review my online credit score from another ridiculous website. We as South Africans are being ripped off daily. I have escalated this to the senior management team and will put their names here as there has been no action from within XDS. To: Jason Naidoo; Chris Williams Cc: XDS Call Centre; Jennifer Padiachy; XDS Disputes Department All the other companies have removed the 2 judgements, except XDS, just so you know for the record. This is having a bad reputation on my lending application, but you do not seem to care about your fellow countrymen nor customers. Today I have sent yet another reminder email to all of you. This means today will be day number 768, yes that is 768 days
105 replies
88 months ago
Great service received from G.L
Groenewald Lubbe has been handling my arrears credit card account, in particular, Jeanrde. I wanted to make it public and thank her for the prominent and proactive communication relationship we have to develop the settle the account. Thank you for the remarkable experience and service delivery. Regards Wayne
105 replies
88 months ago
Slow service delivery to settle the account FNB / 4000058474512
So, I have settled my account and was told via email. I need to wait for the person on leave to return after 4 weeks before my account can be closed and finalised. Yo, this must be a joke is this a one-man company in operation? By the number of phone calls and emails I received, I would assume they are proactive and get things done. Unfortunately, the case represents poor service delivery. And con only rates them a one star, as I feel good today. FNB you should look into this, as it effects you ledger account on the receivables, just saying. Your Ref: FNB / ********** 474512
315 replies
90 months ago
OTP delivery from SMS to Email - how frustrating can this be ?
I will be writing the scenario here, with no specific dates. however all relevant data and evidence are available on request. Myself opened a savings account in Aug this year, the end of Sep i traveled to my new working contract out side of SA. since then i have been trying to change my OTP from sms delivery to email delivery. plus i have deposited 51K into the account to pay my debtors. I have send no less than 20 emails, and made phone calls of no less then 80min to the ''helpline'' mentioned. i have also called the initial branch but they refer me to the help line. to date i have not been able to resolve the case. i have also checked out the website and there are a community center, where they mention to use ask.SBSA....email address and have send a couple of email there aswell. The one time i was speaking to Anthony on the help line, and supplied him my SA tel phone number, 076***790* which is 10 digits right. He argued with me for more than 20 min there are only 9 digits...what is wrong with you man ? I am really upset that i have paid 51K into this account and would rather pay higher transaction fees to transfer from my current location to my debtors then to be embarrassed and listed as a slow payer. As with most of the other communication, this will most definitely be rerouted to the junk mail box.
315 replies
92 months ago
Vodacom - listed me on a bad credit score for arrears
The other day (Aug2018), I asked my bank to check my credit score. By surprise, Vodacom has listed me in arrears, ok. So in 2011, i opened the account with Vodacom SP paid every month as any law obtaining citizen will do and missed one month in March 2016, then I got listed and received a bad credit score on my profile for R328.00 Then In July 2016 I have settled the account and also received a letter from Vodacom SP, with the confirmation of the closure and settlement. When I have realized in Aug 2018 there is a bad rating on my name from Vodacom SP, I immediately emailed and called (held for hours) trying to solve the issue. Tonight I have searched the internet for a solution or contact number and saw other related Hollopeter posts and gave thought to submit my story on the case for public exposure. Hopefully, there will be a reaction from VSP on this and we can close the case, so I can buy my house.
315 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)