XDS

Based on recent customer reviews, XDS is facing significant dissatisfaction from consumers attempting to update or dispute information on their credit profiles. A recurring theme is the failure to remove debt review flags, prescribed debts, and paid-up accounts despite documentation being submitted. Customers consistently mention poor communication, ignored emails, dropped calls, and disputes that remain unresolved for weeks or months. Many reference escalations to the National Credit Regulator, Credit Ombud, and Information Regulator, indicating a perceived breach of regulatory turnaround obligations and a lack of accountability in handling formal credit disputes.