XDS

Based on recent customer reviews, XDS is facing significant dissatisfaction from consumers attempting to update or dispute information on their credit profiles. A recurring theme is the failure to remove debt review flags, prescribed debts, and paid-up accounts despite documentation being submitted. Customers consistently mention poor communication, ignored emails, dropped calls, and disputes that remain unresolved for weeks or months. Many reference escalations to the National Credit Regulator, Credit Ombud, and Information Regulator, indicating a perceived breach of regulatory turnaround obligations and a lack of accountability in handling formal credit disputes.

XDS has a TrustIndex of 2.6 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 145 hours 4 min. Hellopeter has tracked XDS across total reviews.