NS
nizaam S
Active since Sep 2012
85
Reviews
0
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Reviews
85 reviews2 months ago
Headline: FNB penalising my business for their own "wrongful" account closure error
I am escalating a refusal by FNB to provide a realistic business credit limit on account ending 6000. FNB currently has me on a "prefunded" limit of R55, citing a "drop in turnover." This is gross incompetence because that drop was caused solely by FNB wrongfully closing my business account in July 2025. Key Facts: NFO Victory: The National Financial Ombud (NFO Ref: 0102057) already ruled in my favour. FNB admitted they were in error, removed a wrongful Risk Category 3 listing, and were forced to reinstate my account (Complaint Ref: 3697261). Proven Affordability: During FNB's wrongful closure, I successfully ran my business through Capitec. I have provided 6 months of statements proving consistent turnover and affordability, yet FNB refuses to look beyond their own period of enforced inactivity. Operational Impact: A R55 limit is an insult to a registered business (K2024/363538/07) and is actively hindering my operations. I have already emailed the Credit Department (fnbcardcorp.co.za). I am now demanding that a Senior Credit Manager review this based on my total business performance (including the provided Capitec statements) rather than penalising me for FNB's admitted past mistakes
112 replies
3 months ago
Urgent: False Arrears Listing – Inaccurate Credit Reports
Urgent: False Arrears Listing – Inaccurate Credit Reports I am extremely disappointed with the service and administrative accuracy of Sanlam Money. I recently discovered that Sanlam has listed my credit card account as being one month in arrears. This information is completely false and inaccurate. I have consistently paid my account on time and in full every month. Despite my perfect payment history, this error has been reported to the credit bureaus, negatively impacting my credit score and financial standing. I demand that Sanlam Money rectifies this immediately by updating my profile across all credit bureaus to accurately reflect my payment history as up-to-date. I expect a swift resolution and confirmation that these corrections have been submitted to the relevant authorities. If Sanlam does not respond quickly, you should officially lodge a dispute via the TransUnion Dispute Portal or the Experian Dispute Page. Contact the Ombudsman: If the issue remains unresolved after 20 business days, you can escalate the matter to the Ombudsman for Banking Services.
112 replies
3 months ago
Unfair Account Closure & ******* "Internal Blacklisting" via Prescribed Debt
I am lodging this formal complaint against FNB for a series of administratively unfair and legally questionable practices regarding my business and personal profiles. 1. Unfair Account Closure (Business): FNB Business summarily closed my account following a transaction report that was made in error. Despite providing full documentation and a retraction from the client confirming it was a mistake, FNB has refused to reinstate my account or clear the "Forensic Flag" on my profile, causing severe financial and reputational damage. 2. Internal "Category 3" Risk Flag (Prescribed Debt): FNB is currently "internal blacklisting" me by maintaining a Category 3 Risk Rating based on old, written-off loans. Under the National Credit Act (NCA) and the Prescription Act, these debts are legally extinguished (older than 3 years with no acknowledgment/summons). Using "ghost debt" to permanently bar me from financial services is a violation of the Code of Banking Practice. Desired Outcome: The immediate review and removal of the "Category 3" risk flag from my profile. The removal of the forensic flag and reinstatement of my business banking facilities. A formal response from a senior manager who can address the legalities of maintaining flags on prescribed debt. Otherwise next step is the Obudsman FNB is a disgrace
56 replies
5 months ago
Disgusting service
Terrible experience. I have had credit card with discovery for over 6 months now and opened a transaction accojnt as well, I was thinking of moving my funds over to my discovery account but that seems like a huge mistake I have paid my credit card on-time and have no defaults, judgements or accounts in arrears.i pay my accounts online and even this my current credit a counts utilization is high I oay my accounts online and can afford it.discoever has given me a measly R300 credit limit on my card and keeps declining me on a credit limit increase request, this is pathetic service as I maintain all my accounts I hold on time.i requested a reveiw of my application and have no feedback yet.
106 replies
5 months ago
Poor service
Extremely disgusted at capitec business way of dealing with matters, unprofessional and incompetitent biggest regret switching my business account over to them. Let me start off with the first issue. Capitec had m my business account falsely on the 10th November which shouldn't even have been blocked, the case was resolved after I provided all documents they requested and proved there incompetence on the 12th a November account was activated again.they caused me a loss of revenue because of the false reporting .Now moving on to my main issue now im facing at hand here.i paid for accommodation on the 8th November for R3500, which was canceled and the company processed a refund on the 10th November to Lekkerslaap amount of R3500. To date I have not received these funds and the cpmpamy I paid already prkcessed the refund and sent me proof of payment that the refund was processed. It is now 12 days later and still no funds in my account, is capitec withholding these funds? My account is active where is the R3500. I need this investigated and my funds released today . I have added my account number and the payment regerence details from the Merchant t Tripco which they made on the 10th I need to know was these funds kept back when my account was blocked at the time, if so release these funds immediately Need this resolved
106 replies
5 months ago
Avoid at all costs
Terrible service I made a booking for accommodation after payment the owner tells me the same unit was booked out yet it showed available on the website. Requested a refund from lekkersalaap which they said was processed on the 10th November. To date I have not received my funds I revahed out to stitch as well which is there oayment gateway. Try do not reply unless I send them emails for a followup. Never again will I book through Lekkerslaap avoid at all costs
106 replies
5 months ago
*********** Bank
Worst Bank ever. Switched over from FNB Business to Capitec business and been using my account for more than 6 months now, worst mistake. A client reported a single transaction and capitec decided to stop my account without checking with me, when this was not even valid. I provided all the proof of funds and receipts and invoices and the communication between myself and the client, the client even retracted the case the case and sent email to bb*****. To date my business account when all documents requested were provided.
53 replies
8 months ago
Incorrect Payment History
Im giving XDS 2 stars mainly because, they do respond to queries when posted on hello peter but that shouldn't be the case in the first place. I logged a dispute to update my MR Price account which was never in arrears at all and even sent through the letter from MR Price stating my account is current and up to date and also provided statements. The month of August now shows in arrears for this account on my credit report which is incorrect, and i followed up with MR Price as well and they also confirmed account is up to date, i need Transunion to rectify this immediately as this has impacted my good credit rating due to inaccurate information reporting. I sent through 3 emails already with the letter from MR Price and my statements. I Tired logging a dispute on Splendi no feedback
1 reply
8 months ago
Incorrect payment History
Im giving Splendi 2 stars mainly because, they do respond to queries when posted on hello peter but that shouldn't be the case in the first place. I logged a dispute to update my MR Price account which was never in arrears at all and even sent through the letter from MR Price stating my account is current and up to date and also provided statements. The month of August now shows in arrears for this account on my credit report which is incorrect, and i followed up with MR Price as well and they also confirmed account is up to date, i need Transunion to rectify this immediately as this has impacted my good credit rating due to inaccurate information reporting. I sent through 3 emails already with the letter from MR Price and my statements
0 replies
8 months ago
Incorrect payment History
Im giving Experian 2 stars mainly because, they do respond to queries when posted on hello peter but that shouldn't be the case in the first place. I logged a dispute to update my MR Price account which was never in arrears at all and even sent through the letter from MR Price stating my account is current and up to date and also provided statements. The month of August now shows in arrears for this account on my credit report which is incorrect, and i followed up with MR Price as well and they also confirmed account is up to date, i need Transunion to rectify this immediately as this has impacted my good credit rating due to inaccurate information reporting. I sent through 3 emails already with the letter from MR Price and my statements
53 replies
Review Distribution
5 Star
2 (2.3529411764705883%)
4 Star
0 (0%)
3 Star
3 (3.5294117647058822%)
2 Star
8 (9.411764705882353%)
1 Star
72 (84.70588235294117%)