Harcourts Toti
Claimed Business
Performance(last 12 months):
#5Ranked In Real Estate
0 NPSUnlikely
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMA
Mark A
1 reviews | Active since Jan 2020
26 Jun 2023, 08:38
Poor Professionalism
Very Disappointed I would not recommend them at all the entire sale was ********* there where major problems that where kept from us that we only found out after we signed ,Azelle was the agent who failed to mention that the area has a massive power and water supply problem over and above the excessive load shedding. She advertised this house as a good place to run a business from home. this was one of the reasons we bought , We then asked her about wanting to turn the property into a guest house and asked her to find out , Then we get told that there is a septic tank that was not mentioned before we signed. The Damages we found after the house was vacated have just been brushed off and ignored, not even the pool pump is mentioned in the electrical certificate and it’s not even earthed ... when we complain to her she tells us to complain to the attorneys. But they did not sell us the house. We even have termite damage. Seems this company are only interested in the commission they do not deserve. We have photos of all the masked damages that where not mentioned as well. Sad we have to now endure and spend a fortune to get to what she was falsely selling. We even tried to cancel before the deeds office. But got threatened with a whole lot of legal disclaimers .I don’t recommend Harcourt’s as they don’t deliver and don’t care. Poor Professionalism
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Mark A
1 reviews | Active since Jan 2020
26 Jun 2023, 08:38
Poor Professionalism
Very Disappointed I would not recommend them at all the entire sale was ********* there where major problems that where kept from us that we only found out after we signed ,Azelle was the agent who failed to mention that the area has a massive power and water supply problem over and above the excessive load shedding. She advertised this house as a good place to run a business from home. this was one of the reasons we bought , We then asked her about wanting to turn the property into a guest house and asked her to find out , Then we get told that there is a septic tank that was not mentioned before we signed. The Damages we found after the house was vacated have just been brushed off and ignored, not even the pool pump is mentioned in the electrical certificate and it’s not even earthed ... when we complain to her she tells us to complain to the attorneys. But they did not sell us the house. We even have termite damage. Seems this company are only interested in the commission they do not deserve. We have photos of all the masked damages that where not mentioned as well. Sad we have to now endure and spend a fortune to get to what she was falsely selling. We even tried to cancel before the deeds office. But got threatened with a whole lot of legal disclaimers .I don’t recommend Harcourt’s as they don’t deliver and don’t care. Poor Professionalism
0
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Mark A
1 reviews | Active since Jan 2020
6 Apr 2023, 12:27
********* sale of a house
Very Disappointed I would not recommend them at all the entire sale was ********* there where major problems that where kept from us that we only found out after we signed ,Azelle was the agent who failed to mention that the area has a massive power and water supply problem over and above the excessive load shedding. She advertised this house as a good place to run a business from home. this was one of the reasons we bought , We then asked her about wanting to turn the property into a guest house and asked her to find out , Then we get told that there is a septic tank that was not mentioned before we signed. The Damages we found after the house was vacated have just been brushed off and ignored, not even the pool pump is mentioned in the electrical certificate and it’s not even earthed ... when we complain to her she tells us to complain to the attorneys. But they did not sell us the house. We even have termite damage. Seems this company are only interested in the commission they do not deserve. We have photos of all the masked damages that where not mentioned as well. Sad we have to now endure and spend a fortune to get to what she was falsely selling. We even tried to cancel before the deeds office. But got threatened with a whole lot of legal disclaimers .I don’t recommend Harcourt’s as they don’t deliver and don’t care.
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Mark A
1 reviews | Active since Jan 2020
6 Apr 2023, 12:27
********* sale of a house
Very Disappointed I would not recommend them at all the entire sale was ********* there where major problems that where kept from us that we only found out after we signed ,Azelle was the agent who failed to mention that the area has a massive power and water supply problem over and above the excessive load shedding. She advertised this house as a good place to run a business from home. this was one of the reasons we bought , We then asked her about wanting to turn the property into a guest house and asked her to find out , Then we get told that there is a septic tank that was not mentioned before we signed. The Damages we found after the house was vacated have just been brushed off and ignored, not even the pool pump is mentioned in the electrical certificate and it’s not even earthed ... when we complain to her she tells us to complain to the attorneys. But they did not sell us the house. We even have termite damage. Seems this company are only interested in the commission they do not deserve. We have photos of all the masked damages that where not mentioned as well. Sad we have to now endure and spend a fortune to get to what she was falsely selling. We even tried to cancel before the deeds office. But got threatened with a whole lot of legal disclaimers .I don’t recommend Harcourt’s as they don’t deliver and don’t care.
0
Replies (0)TG
TRISHANN G
1 reviews | Active since Jan 2020
19 Oct 2021, 12:55
Harcourts Amanzimtoti Dianne and Jade, the dynamic duo
Buying or selling your home can be a daunting experience. My husband and i have done this 3 times already and we have used the services of Dianne Fischer in some manner or the other each of these times. For our most recent experience we sold our home and both Dianne and her daughter Jade have been the epitome of professional and courteous. I have had bad experiences with estate agents in the past but it seems Dianne just keeps getting better with time. We were always kept in the loop of the goings on and if there were any queries that needed our attention. Our sale went through in just 2 months without any effort at all. Di and Jade are an amazing duo and show utmost respect and make time to meet the clients needs no matter how silly the query is. I will continue to sing her praises on every platform and she surely does deserve the praise. Thank you Di and Jade for you amazing work yet again. My only wish is that we could choose you two for all of our property transactions. Continue to soar in all that you do.
Helpful (0)
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TRISHANN G
1 reviews | Active since Jan 2020
19 Oct 2021, 12:55
Harcourts Amanzimtoti Dianne and Jade, the dynamic duo
Buying or selling your home can be a daunting experience. My husband and i have done this 3 times already and we have used the services of Dianne Fischer in some manner or the other each of these times. For our most recent experience we sold our home and both Dianne and her daughter Jade have been the epitome of professional and courteous. I have had bad experiences with estate agents in the past but it seems Dianne just keeps getting better with time. We were always kept in the loop of the goings on and if there were any queries that needed our attention. Our sale went through in just 2 months without any effort at all. Di and Jade are an amazing duo and show utmost respect and make time to meet the clients needs no matter how silly the query is. I will continue to sing her praises on every platform and she surely does deserve the praise. Thank you Di and Jade for you amazing work yet again. My only wish is that we could choose you two for all of our property transactions. Continue to soar in all that you do.
0
Replies (0)NH
Natalie H
1 reviews | Active since Jan 2020
5 Aug 2021, 08:00
Harcourts Amanzimtoti - Edna Venter
Edna Venter at Harcourts Amanzimtoti made the 6 months that we dealt with this agency an ABSOLUTE NIGHTMARE! She is completely incompetent of doing her job. Not once did she come and inspect the property, not even when the microwave or stove had to be replaced (both stopped working within a month of each other). The electrician that she sent out to the house, came and removed the microwave and worked on a plug in the kitchen, leaving it open and hanging out of the socket for 2 weeks! When I eventually asked what is going on, as he never returned, she proceeded to tell me that she had find out the electrician was not qualified and was busy looking for someone else... what Agency sends an UNQUALIFIED electrician out to a rental house?? Surely they have a database to go through to find the right person? A few months later, the geyser burst... she proceeded to send 4 young guys out to the house to fix it whom I doubt were qualified. They had to return 3 times, and on the second attempt to empty ut the geyser, they left the plug in the bathroom basin and proceeded to open that tap. causing the entire bathroom, passage and one of the bedrooms to be under water. The first time they came out, they stepped a hole through the ceiling in my daughter's bedroom. Edna proceeded to tell me that the owner will not fix this until we have moved out (we had given notice by then - cutting the 1 year lease that we had through her in half, at 6 months, because we just couldn't live like that anymore. When we went to view the house, we noticed the For Sale sign and queried this as we did not want to have to move again soon. She promised us that the owner had said to her that if she is happy with the tenants, she will take the house off the market. We decided on this principal, to move in and prove that we will be good tenants, hoping to buy the house eventually after a year. Less than a week after moving in, another Harcourts agent started to bring clients to view the house, after about a month of having constant interruptions with people coming to view, I asked the agent to please give us chance to prove that we are good tenants and leave us alone for a while, I agreed to have them bring clients over every second Saturday between 10am and 2pm. Our rent was always paid days before the due date but they were not giving us chance to prove we are good tenants with pushing for a sale so badly! It was becoming unbearable. After the very first clients were brought in to view by Yolandi from Harcourts, Edna phoned me and LIED telling me that those people had put in an offer and we had to hurry to get our offer in, if we didn't want to loose the house. We were not even in for a month yet. When my husband called Yolandi, she said that we should relax as there was no offer put in! Proving Edna had lied, hoping we would get our things in order, as if we bought the house, being her tenants, the sale would go through her! After we gave notice, things got really ugly! We refused to pay rent as the hole in the ceiling was still there and we could not use that bedroom. There was a clause in the contract stating that if there was a room or space in the house that could not be used that we could discuss a deduction in the rental while the repairs were being done. When I asked them to do this and let me know how much rent i must then pay for the last month, they told me that the owner is only going to fix the ceiling once we are out. I therefore refused to pay and told Edna to use our deposit to cover that months rent when we leave. She tried to tell me that she will not do this and that the owner had said she will proceed to send squatters to move in with us during the last month, if we do not pay! She continued forwarding me all the messages from the owner and all my messages to the owner, she did absolutely nothing to try and keep the peace and created absolute discomfort between us and the owner. At the end of the day, the owner sent an email to Harcourts (I was cc'd in) telling Edna that she is incompetent. I was happy to hear we were not the only ones who thought so. Clearly Edna is not doing her job properly and her liaising between owner and tenant leaves much to be desired! So happy to say we made it out of 6 motnhs' HELL alive!
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Natalie H
1 reviews | Active since Jan 2020
5 Aug 2021, 08:00
Harcourts Amanzimtoti - Edna Venter
Edna Venter at Harcourts Amanzimtoti made the 6 months that we dealt with this agency an ABSOLUTE NIGHTMARE! She is completely incompetent of doing her job. Not once did she come and inspect the property, not even when the microwave or stove had to be replaced (both stopped working within a month of each other). The electrician that she sent out to the house, came and removed the microwave and worked on a plug in the kitchen, leaving it open and hanging out of the socket for 2 weeks! When I eventually asked what is going on, as he never returned, she proceeded to tell me that she had find out the electrician was not qualified and was busy looking for someone else... what Agency sends an UNQUALIFIED electrician out to a rental house?? Surely they have a database to go through to find the right person? A few months later, the geyser burst... she proceeded to send 4 young guys out to the house to fix it whom I doubt were qualified. They had to return 3 times, and on the second attempt to empty ut the geyser, they left the plug in the bathroom basin and proceeded to open that tap. causing the entire bathroom, passage and one of the bedrooms to be under water. The first time they came out, they stepped a hole through the ceiling in my daughter's bedroom. Edna proceeded to tell me that the owner will not fix this until we have moved out (we had given notice by then - cutting the 1 year lease that we had through her in half, at 6 months, because we just couldn't live like that anymore. When we went to view the house, we noticed the For Sale sign and queried this as we did not want to have to move again soon. She promised us that the owner had said to her that if she is happy with the tenants, she will take the house off the market. We decided on this principal, to move in and prove that we will be good tenants, hoping to buy the house eventually after a year. Less than a week after moving in, another Harcourts agent started to bring clients to view the house, after about a month of having constant interruptions with people coming to view, I asked the agent to please give us chance to prove that we are good tenants and leave us alone for a while, I agreed to have them bring clients over every second Saturday between 10am and 2pm. Our rent was always paid days before the due date but they were not giving us chance to prove we are good tenants with pushing for a sale so badly! It was becoming unbearable. After the very first clients were brought in to view by Yolandi from Harcourts, Edna phoned me and LIED telling me that those people had put in an offer and we had to hurry to get our offer in, if we didn't want to loose the house. We were not even in for a month yet. When my husband called Yolandi, she said that we should relax as there was no offer put in! Proving Edna had lied, hoping we would get our things in order, as if we bought the house, being her tenants, the sale would go through her! After we gave notice, things got really ugly! We refused to pay rent as the hole in the ceiling was still there and we could not use that bedroom. There was a clause in the contract stating that if there was a room or space in the house that could not be used that we could discuss a deduction in the rental while the repairs were being done. When I asked them to do this and let me know how much rent i must then pay for the last month, they told me that the owner is only going to fix the ceiling once we are out. I therefore refused to pay and told Edna to use our deposit to cover that months rent when we leave. She tried to tell me that she will not do this and that the owner had said she will proceed to send squatters to move in with us during the last month, if we do not pay! She continued forwarding me all the messages from the owner and all my messages to the owner, she did absolutely nothing to try and keep the peace and created absolute discomfort between us and the owner. At the end of the day, the owner sent an email to Harcourts (I was cc'd in) telling Edna that she is incompetent. I was happy to hear we were not the only ones who thought so. Clearly Edna is not doing her job properly and her liaising between owner and tenant leaves much to be desired! So happy to say we made it out of 6 motnhs' HELL alive!
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wikus K
1 reviews | Active since Jan 2020
26 Oct 2020, 21:23
Harcpurts Amanzimtoti
We rented from Harcourts Amanzimtoti. Rent paid up to date . So we moved out over the weekend of 25 october 2020 , still paying and have all rights to be there . Even have the house keys with me because we must return keys at end of November ( paid for it ) So they opened up my house without notifying me , some of my stuff still in the house and started taking photos for advertising . This is invasion of my privacy . Dont rent from them
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wikus K
1 reviews | Active since Jan 2020
26 Oct 2020, 21:23
Harcpurts Amanzimtoti
We rented from Harcourts Amanzimtoti. Rent paid up to date . So we moved out over the weekend of 25 october 2020 , still paying and have all rights to be there . Even have the house keys with me because we must return keys at end of November ( paid for it ) So they opened up my house without notifying me , some of my stuff still in the house and started taking photos for advertising . This is invasion of my privacy . Dont rent from them
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