HR
Hillz Refrigeration
Unclaimed Business
HR
Hillz Refrigeration
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hillz Refrigeration
Hillz Refrigeration has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Hillz Refrigeration across 19 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWO
Wouter O
1 reviews | Active since Jan 2020
13 Jun 2025, 13:58
❌ Avoid Hillz Refrigeration – Disappointing Experience
I was charged over R1,000 for what amounted to a 10-minute job to clean dust out of the back of my fridge. R350 callout fee and R680 for cleaning – despite them using my own cleaning materials. They arrived late for the appointment with no communication. No pricing was communicated up front, apart from the call-out fee, which left me blindsided. The job was superficial and added no real value. If the tech told me this before cleaning I would have paid the R350 and sent them on their way, but they just started cleaning. How am I supposed to know this is not part of the procedure to try and find the problem... Which I was told there is none. This experience felt more like a money grab than a professional service. I wouldn’t recommend them to anyone looking for transparent, fair, or quality service. Be cautious. Ask for detailed pricing in advance and don't let the technician do anything without confirming what it will cost additionally. I hope this helps others avoid the same disappointment.
Helpful (0)
|Replies (0)WO
Wouter O
1 reviews | Active since Jan 2020
13 Jun 2025, 13:58
❌ Avoid Hillz Refrigeration – Disappointing Experience
I was charged over R1,000 for what amounted to a 10-minute job to clean dust out of the back of my fridge. R350 callout fee and R680 for cleaning – despite them using my own cleaning materials. They arrived late for the appointment with no communication. No pricing was communicated up front, apart from the call-out fee, which left me blindsided. The job was superficial and added no real value. If the tech told me this before cleaning I would have paid the R350 and sent them on their way, but they just started cleaning. How am I supposed to know this is not part of the procedure to try and find the problem... Which I was told there is none. This experience felt more like a money grab than a professional service. I wouldn’t recommend them to anyone looking for transparent, fair, or quality service. Be cautious. Ask for detailed pricing in advance and don't let the technician do anything without confirming what it will cost additionally. I hope this helps others avoid the same disappointment.
0
Replies (0)GR
G R
1 reviews | Active since Jan 2020
13 Jul 2024, 12:07
Avoid
The guys came out to do an onsite fix on a dishwasher but could not fix the problem. They took the machine away and said they would do it over the weekend but never got back to us on the Monday. This was 3 months ago in April and still no news. At this point it is theft.
Helpful (0)
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G R
1 reviews | Active since Jan 2020
13 Jul 2024, 12:07
Avoid
The guys came out to do an onsite fix on a dishwasher but could not fix the problem. They took the machine away and said they would do it over the weekend but never got back to us on the Monday. This was 3 months ago in April and still no news. At this point it is theft.
0
Replies (0)LW
JS
Jackie S
1 reviews | Active since Jan 2020
14 Dec 2022, 18:47
Hillz Refrigeration
I called this company on Tuesday 6 Dec. 2 men came out on Wednesday and said I needed a part which they would order and fit on Thursday or latest Friday. With no contact from their side, I phoned on Monday 12 Dec, only to be told that they were waiting for the part. Today, a week later, still no part or repairs done. Appalling service. I should have read the reviews first and can only concur with other complainants.
Helpful (0)
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Jackie S
1 reviews | Active since Jan 2020
14 Dec 2022, 18:47
Hillz Refrigeration
I called this company on Tuesday 6 Dec. 2 men came out on Wednesday and said I needed a part which they would order and fit on Thursday or latest Friday. With no contact from their side, I phoned on Monday 12 Dec, only to be told that they were waiting for the part. Today, a week later, still no part or repairs done. Appalling service. I should have read the reviews first and can only concur with other complainants.
0
Replies (0)VH
Vanessa H
1 reviews | Active since Jan 2020
22 Sept 2022, 15:40
HILLS refrigeration and plumbing, DO NOT USE THEM....they are not honest or reliable.
The technicians came around, "fixed" my washing machine, they gave me the bill when they left and it included a pump item... I made half the payment to check if the machine was working and it did 2 cycles and then then should the exact same error..... I didn't want to pay the balance because they didn't show me the pump part they replaced which is normal with people who replace parts, also, it is highly unlikely that they would just be driving around with such a part in their vehicle so it was rather suspicious... I called them to ask them to come back to meet with my husband and show us what part exactly they replaced because the washing machine is exactly they way it was before they came out... and they told me that if I did't pay the full amount they would not come back to my premies. Now they will not answer my calls, I have asked for the owner to call me and nothing... they are ignoring me for 3 weeks now so I would be very concerned to use these people. Now I see all their other bad reviews,
Helpful (0)
|Replies (0)VH
Vanessa H
1 reviews | Active since Jan 2020
22 Sept 2022, 15:40
HILLS refrigeration and plumbing, DO NOT USE THEM....they are not honest or reliable.
The technicians came around, "fixed" my washing machine, they gave me the bill when they left and it included a pump item... I made half the payment to check if the machine was working and it did 2 cycles and then then should the exact same error..... I didn't want to pay the balance because they didn't show me the pump part they replaced which is normal with people who replace parts, also, it is highly unlikely that they would just be driving around with such a part in their vehicle so it was rather suspicious... I called them to ask them to come back to meet with my husband and show us what part exactly they replaced because the washing machine is exactly they way it was before they came out... and they told me that if I did't pay the full amount they would not come back to my premies. Now they will not answer my calls, I have asked for the owner to call me and nothing... they are ignoring me for 3 weeks now so I would be very concerned to use these people. Now I see all their other bad reviews,
0
Replies (0)RB
Richard B
1 reviews | Active since Jan 2020
10 Feb 2022, 18:11
Dont use these con artists.
Dont use this company! Their contractor arrived without the right tools. He then proceeded to break a copper pipe and the pencil filter and let all the gas run out. WITHOUT asking or quoting. Then promptly said it would cost R2400 to fix and the compressor was faulty while I could hear it worked fine and was warm as it should be. I explained he had no permission to break a pipe and let all the gas out. He shouted at us and left us with a fridge that had a broken pipe and no gas. We got another company is and they explained the fridge just needed to be regased and that Hillz had actually broken various parts and that they needed to just regas. It cost us R350 to regas but another R1500 to fix the broken pencil filter and piping that hillz broke. Had we just used the second company it would have R350. I tried calling Niki but she now ignores my calls. I expect Hillz are replacing "broken condensers" which are fine. Then taking your perfectly fine compressor charging you and selling your compressor to the next person they con. And so on. Should be investigated. My fridge is now working perfect WITH THE SAME CONDENSER.
Helpful (0)
|Replies (0)RB
Richard B
1 reviews | Active since Jan 2020
10 Feb 2022, 18:11
Dont use these con artists.
Dont use this company! Their contractor arrived without the right tools. He then proceeded to break a copper pipe and the pencil filter and let all the gas run out. WITHOUT asking or quoting. Then promptly said it would cost R2400 to fix and the compressor was faulty while I could hear it worked fine and was warm as it should be. I explained he had no permission to break a pipe and let all the gas out. He shouted at us and left us with a fridge that had a broken pipe and no gas. We got another company is and they explained the fridge just needed to be regased and that Hillz had actually broken various parts and that they needed to just regas. It cost us R350 to regas but another R1500 to fix the broken pencil filter and piping that hillz broke. Had we just used the second company it would have R350. I tried calling Niki but she now ignores my calls. I expect Hillz are replacing "broken condensers" which are fine. Then taking your perfectly fine compressor charging you and selling your compressor to the next person they con. And so on. Should be investigated. My fridge is now working perfect WITH THE SAME CONDENSER.
0
Replies (0)SC
Sheryl C
1 reviews | Active since Jan 2020
1 Apr 2021, 12:18
Positive experience
Very prompt response to my call to the service centre(Kayden Aircon). Technicians Tytus and his colleague made an appointment the same day and called to let me know they were stuck in traffic and would be 10 minutes late. Had aircons removed and they gave a professional and prompt service.
Helpful (0)
|Replies (0)SC
Sheryl C
1 reviews | Active since Jan 2020
1 Apr 2021, 12:18
Positive experience
Very prompt response to my call to the service centre(Kayden Aircon). Technicians Tytus and his colleague made an appointment the same day and called to let me know they were stuck in traffic and would be 10 minutes late. Had aircons removed and they gave a professional and prompt service.
0
Replies (0)LP