HR
Honda Rustenburg
Unclaimed Business
HR
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSC
SG C
1 reviews | Active since Jan 2020
18 Oct 2020, 06:37
Honda
Definitely worth the visit. Was shopping around for a new car. Visited this branch to browse the new cars in the showroom and to get some literature. Had a very good experience from the time I walked into the branch. The staff and sales team are friendly, helpful and very knowledgeable about all their products. I was informed about various options and prices. I was even told and given an about the servicing costs for different models and the extended warranty options for the vehicles. Worth the visit.
Helpful (0)
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SG C
1 reviews | Active since Jan 2020
18 Oct 2020, 06:37
Honda
Definitely worth the visit. Was shopping around for a new car. Visited this branch to browse the new cars in the showroom and to get some literature. Had a very good experience from the time I walked into the branch. The staff and sales team are friendly, helpful and very knowledgeable about all their products. I was informed about various options and prices. I was even told and given an about the servicing costs for different models and the extended warranty options for the vehicles. Worth the visit.
0
Replies (0)JM
Julia M
1 reviews | Active since Jan 2020
7 Feb 2020, 08:13
Bad sale
Honda Rustenburg sold me a used car under the pretense that it is new. Tried to report the case to the Motor Industry Ombudsman, they also did not assist me even though the investigation proved my case correct.
Helpful (0)
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Gerrie Z
1 reviews | Active since Jan 2020
10 Feb 2018, 08:53
Just not interested
A few weeks ago, I ordered a spare key (uncut) from Honda Rustenburg, as I was not able to get the correct type of key from anywhere else. I had to pay in full to make an order, as they do not carry this in stock (R335). I had no problem with this, and was told it would be anywhere from 1 week, to 4 weeks for the key to arrive. I received a mail Tuesday (7 working days after order was made) to let me know my key was ready. I went to the branch on Thursday (08-02-2018) to collect my key, only to find it is not the correct key. The clerk at the pars desk went to get the Parts Manager, and when he arrived proceeded to go through the manual for my bike. He very quickly and easily found that there are two 'types' of keys for my bike, Type 1 (incorrect key), and Type 2 (my bike's key). Type 1 key was ordered. For all this I had no problem, as I was only looking for a spare key, and mine was still working 100%.. My problem came in when I was told I would have to order another key and pay upfront for the order to be made, as they can not send it back or exchange it for the correct one. Both key cost the same. I then left and told the Parts Manager that I am not taking the key, as I cannot do anything with it, also that I am not paying R670 for a plain, uncut (also does not have a chip or anything similar in) key. I left the key along with there delivery note with the Parts Manager, and just kept my proof of payment. I have had problems with Honda Rustenburg before when trying to get my previous bike fixed as well, where they told me the bike is 100% fixed (replaced the stator), and I was stuck a week later with a bike that was still not charging the battery. They then told me to bring it back so that they could, again test it. Did find that the alternator also had to be replaced. Seems that they do not test any bike that gets repaired there to confirm that they have indeed fixed it. It took my 20 seconds, a star skew driver and a cheap tester, to test the bike at home and find that out that it is not charging the battery at all. During all of this, the battery had to be replaced twice due to the constant discharging and charging (This I got from a small local bike shop).
Helpful (0)
|Replies (0)GZ
Gerrie Z
1 reviews | Active since Jan 2020
10 Feb 2018, 08:53
Just not interested
A few weeks ago, I ordered a spare key (uncut) from Honda Rustenburg, as I was not able to get the correct type of key from anywhere else. I had to pay in full to make an order, as they do not carry this in stock (R335). I had no problem with this, and was told it would be anywhere from 1 week, to 4 weeks for the key to arrive. I received a mail Tuesday (7 working days after order was made) to let me know my key was ready. I went to the branch on Thursday (08-02-2018) to collect my key, only to find it is not the correct key. The clerk at the pars desk went to get the Parts Manager, and when he arrived proceeded to go through the manual for my bike. He very quickly and easily found that there are two 'types' of keys for my bike, Type 1 (incorrect key), and Type 2 (my bike's key). Type 1 key was ordered. For all this I had no problem, as I was only looking for a spare key, and mine was still working 100%.. My problem came in when I was told I would have to order another key and pay upfront for the order to be made, as they can not send it back or exchange it for the correct one. Both key cost the same. I then left and told the Parts Manager that I am not taking the key, as I cannot do anything with it, also that I am not paying R670 for a plain, uncut (also does not have a chip or anything similar in) key. I left the key along with there delivery note with the Parts Manager, and just kept my proof of payment. I have had problems with Honda Rustenburg before when trying to get my previous bike fixed as well, where they told me the bike is 100% fixed (replaced the stator), and I was stuck a week later with a bike that was still not charging the battery. They then told me to bring it back so that they could, again test it. Did find that the alternator also had to be replaced. Seems that they do not test any bike that gets repaired there to confirm that they have indeed fixed it. It took my 20 seconds, a star skew driver and a cheap tester, to test the bike at home and find that out that it is not charging the battery at all. During all of this, the battery had to be replaced twice due to the constant discharging and charging (This I got from a small local bike shop).
0
Replies (0)HM
Hendrix M
1 reviews | Active since Jan 2020
24 Jan 2017, 11:28
Bad
<p>I bought a car last week on the 17/01/17 .and i collected it .now i was given a temporary pemit but i explained to them that this car would be for business i need to register it with a disc then they say i must check Thursday .i went to them and the sales man said friday .friday came nothing .then monday with excuses today also i have been told i have to wait for his call.</p> <p>My problem is i have been given 25/01/17 as my last day to bring the papers the car if not then I'm out of business. </p> <p> </p> <p>Please help me maybe they take me serious</p> <p> </p>
Helpful (0)
|Replies (0)HM
Hendrix M
1 reviews | Active since Jan 2020
24 Jan 2017, 11:28
Bad
<p>I bought a car last week on the 17/01/17 .and i collected it .now i was given a temporary pemit but i explained to them that this car would be for business i need to register it with a disc then they say i must check Thursday .i went to them and the sales man said friday .friday came nothing .then monday with excuses today also i have been told i have to wait for his call.</p> <p>My problem is i have been given 25/01/17 as my last day to bring the papers the car if not then I'm out of business. </p> <p> </p> <p>Please help me maybe they take me serious</p> <p> </p>
0
Replies (0)