HM
Honda Motors
Unclaimed Business
HM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Honda Motors
Honda Motors has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Honda Motors across 270 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
Diann B
1 reviews | Active since Jan 2020
11 Feb 2026, 10:54
Honda South Africa – Unacceptable Parts Availability and After-Sales Support
Honda South Africa – Unacceptable Parts Availability and After-Sales Support My vehicle has been off the road since October 2025 and remains unrepaired due to Honda South Africa’s ongoing inability to supply required parts. ETA dates are continuously extended, including again today, with no cer*****y or accountability. I contacted Honda South Africa directly and was advised that their representatives can only communicate with the Parts Division via email. I was explicitly told that the Parts Division does not accept phone calls — not even from Honda’s own internal staff — and that customers are not permitted any direct contact. Requests to escalate the matter or speak to management were refused. The only response provided is repeated ETA update emails, and I have been told that this is “all I will receive.” I have also been informed that shipment errors are to blame, with no further explanation or solution offered. This is a relatively new vehicle, purchased from Honda Menlyn in December 2024 with approximately 30,000 km. It is deeply concerning that Honda continues to sell these vehicles while being unable to support them with parts in South Africa. I have since approached the Motor Industry Ombudsman of South Africa (MIOSA), who advised further escalation via my insurer — an unacceptable situation for a customer simply trying to get a vehicle repaired. Honda South Africa’s lack of parts availability, poor communication, and refusal to provide meaningful escalation channels make this an extremely disappointing experience. Prospective buyers should seriously consider Honda’s after-sales and parts support before purchasing.
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Diann B
1 reviews | Active since Jan 2020
11 Feb 2026, 10:54
Honda South Africa – Unacceptable Parts Availability and After-Sales Support
Honda South Africa – Unacceptable Parts Availability and After-Sales Support My vehicle has been off the road since October 2025 and remains unrepaired due to Honda South Africa’s ongoing inability to supply required parts. ETA dates are continuously extended, including again today, with no cer*****y or accountability. I contacted Honda South Africa directly and was advised that their representatives can only communicate with the Parts Division via email. I was explicitly told that the Parts Division does not accept phone calls — not even from Honda’s own internal staff — and that customers are not permitted any direct contact. Requests to escalate the matter or speak to management were refused. The only response provided is repeated ETA update emails, and I have been told that this is “all I will receive.” I have also been informed that shipment errors are to blame, with no further explanation or solution offered. This is a relatively new vehicle, purchased from Honda Menlyn in December 2024 with approximately 30,000 km. It is deeply concerning that Honda continues to sell these vehicles while being unable to support them with parts in South Africa. I have since approached the Motor Industry Ombudsman of South Africa (MIOSA), who advised further escalation via my insurer — an unacceptable situation for a customer simply trying to get a vehicle repaired. Honda South Africa’s lack of parts availability, poor communication, and refusal to provide meaningful escalation channels make this an extremely disappointing experience. Prospective buyers should seriously consider Honda’s after-sales and parts support before purchasing.
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Mattathil C
1 reviews | Active since Jan 2020
28 Nov 2025, 04:00
******ion attempt at Honda, East London
On 8 August at 7:15 am I took my Honda CRV to Honda East London for the 85000 km service. I requested for the car to be returned early as I had to go to Queenstown, 200 kms away. They quoted me R7065.23. I complained of a sound while applying brakes. They said the disk need to be skimmed and quoted an extra R1700.00. I agreed to R8765.23 in total. They promised that the car should be ready by 12 noon. Around 1 pm a lady by name, Sherry phoned me and said the filter is very dirty and asked if iit can be replaced. I told her this is exactly what she said even last time and told her not to change it. I asked her when I will get the car back and her reply was, 'It shouldn't be long." By 5 pm when I didn't receive any call, I decided to go to Honda. The car was still getting washed when I arrived!. Then to my utter shock they gave me a bill of R10 471.75 instead of R8765.23 that I had agreed to. When asked ,Cherry said the extra is for the filter that was replaced! When I told her I didn't ask for it to be replaced, her first reply was I did. When I said if I had given you permission I would have as well asked you for a quote, her reply was, "But I thought you gave me permission.". At this point she says the car can only be released after the filter is removed. This after being told that it's already dark and we have to get to Queenstown. When I said I can bring the car back on Monday, 11th Aug to remove the filter she won't relent. And, it's not my fault she assumed I gave her permission without even asking for a quote! Just as rude and customer disoriented Cherry was, there was a David who was understanding and having bit of humanity. He told me, "Just pay what you agreed and don't bother to come back on Monday." You may check the cctv camera if there is one. 8th August was a Friday. Promptly on 11th August I received a call from Honda care asking about the service experience. I narrated what happened. The caller put the phone down saying he will get back to me. Till today 28 November noone has phoned me. That is Honda-care!
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Mattathil C
1 reviews | Active since Jan 2020
28 Nov 2025, 04:00
******ion attempt at Honda, East London
On 8 August at 7:15 am I took my Honda CRV to Honda East London for the 85000 km service. I requested for the car to be returned early as I had to go to Queenstown, 200 kms away. They quoted me R7065.23. I complained of a sound while applying brakes. They said the disk need to be skimmed and quoted an extra R1700.00. I agreed to R8765.23 in total. They promised that the car should be ready by 12 noon. Around 1 pm a lady by name, Sherry phoned me and said the filter is very dirty and asked if iit can be replaced. I told her this is exactly what she said even last time and told her not to change it. I asked her when I will get the car back and her reply was, 'It shouldn't be long." By 5 pm when I didn't receive any call, I decided to go to Honda. The car was still getting washed when I arrived!. Then to my utter shock they gave me a bill of R10 471.75 instead of R8765.23 that I had agreed to. When asked ,Cherry said the extra is for the filter that was replaced! When I told her I didn't ask for it to be replaced, her first reply was I did. When I said if I had given you permission I would have as well asked you for a quote, her reply was, "But I thought you gave me permission.". At this point she says the car can only be released after the filter is removed. This after being told that it's already dark and we have to get to Queenstown. When I said I can bring the car back on Monday, 11th Aug to remove the filter she won't relent. And, it's not my fault she assumed I gave her permission without even asking for a quote! Just as rude and customer disoriented Cherry was, there was a David who was understanding and having bit of humanity. He told me, "Just pay what you agreed and don't bother to come back on Monday." You may check the cctv camera if there is one. 8th August was a Friday. Promptly on 11th August I received a call from Honda care asking about the service experience. I narrated what happened. The caller put the phone down saying he will get back to me. Till today 28 November noone has phoned me. That is Honda-care!
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bill P
1 reviews | Active since Jan 2020
27 Mar 2025, 18:01
HONDA PINETOWN & HONDA UMHLANGA: MORE ACCOUNTABILITY AND OVERSIGHT NEEDED.
Both Honda Pinetown & Honda Umhlanga need comprehensive training in communication and customer service. The operator / receptionist can only take a call and transfer it to the relevant section / unit for attention and disposal. Herein lies the problem . Often the extension is not answered. If answered they are busy and will call back which is never done . Most times one is put on hold and the call eventually drops. I have been trying for the last 2 days to speak to a service advisor at both Honda Umhlanga and Honda Pinetown. The operator at Honda Pinetown had taken by number both this Wednesday and Thursday and promised that someone will call . To date there is no response. I left a message for the senior administrator of Honda Umhlanga this morning to call me to voice my dissatisfaction. Nobody bothered to call . This is hardly the service that one expects from an established dealership. The supervisors and section heads of these dealership must be more " hands on " Both these dealerships are multiple million rand franchises and for clients to be treated in this way , is no doubt an indictment on the management of these dealerships . As an established dealership, you are inter alia selling , servicing and repairing high end vehicles, usually upwards of R250k . All this because of the customer. Without the customer there is no business . So Honda Umhlanga and Honda Pinetown, you are capable of doing far better and can do better , so " PLEASE WAKE UP AND SMELL THE COFFEE "
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bill P
1 reviews | Active since Jan 2020
27 Mar 2025, 18:01
HONDA PINETOWN & HONDA UMHLANGA: MORE ACCOUNTABILITY AND OVERSIGHT NEEDED.
Both Honda Pinetown & Honda Umhlanga need comprehensive training in communication and customer service. The operator / receptionist can only take a call and transfer it to the relevant section / unit for attention and disposal. Herein lies the problem . Often the extension is not answered. If answered they are busy and will call back which is never done . Most times one is put on hold and the call eventually drops. I have been trying for the last 2 days to speak to a service advisor at both Honda Umhlanga and Honda Pinetown. The operator at Honda Pinetown had taken by number both this Wednesday and Thursday and promised that someone will call . To date there is no response. I left a message for the senior administrator of Honda Umhlanga this morning to call me to voice my dissatisfaction. Nobody bothered to call . This is hardly the service that one expects from an established dealership. The supervisors and section heads of these dealership must be more " hands on " Both these dealerships are multiple million rand franchises and for clients to be treated in this way , is no doubt an indictment on the management of these dealerships . As an established dealership, you are inter alia selling , servicing and repairing high end vehicles, usually upwards of R250k . All this because of the customer. Without the customer there is no business . So Honda Umhlanga and Honda Pinetown, you are capable of doing far better and can do better , so " PLEASE WAKE UP AND SMELL THE COFFEE "
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fazirahine A
1 reviews | Active since Jan 2020
27 Jan 2025, 22:59
LOVE SPELL CASTER ? +27790293623SPIRITUAL HEALER / *** & ******* spell/, Death & Revenge Spells IN Uganda, South africa Nairobi, Naivasha, Taitaveta, Bungoma Riftvalley, garisa Wajir, Kisi, Nakuru, bungoma, Western Mombasa, Dodama, Mombasa, Kampala
+27790293623} 100% Guaranteed & Affordable. Private & Confidential with Immediate Results. Welcome to DR JAMES in South Africa the only one who heals and solves all failed /unfinished problems from other healers & sangomas. Stop suffering today! Change your life and archive your goals. No matter whom you are or religion you believe in, this type of treatment may be the only solutions to your problems with your long illness. Try this; you will see a better change! If you have tried many doctors/healers with no progress, Just visit him to help you and he never fails. My works is a mixture of African traditional spiritualism, psychic powers, rituals, native healing, spell casting, all of which are designed to take care of whatever adversity you may face. Have you been searching all over Internet to find a professional and real spell caster? If your answer to these questions are “YES”, then you have come to the right place! CONTACT ME I’m determined to offer what you’re seeking: From love spells to Luck spells and protection spells. I provide the most authentic spells you’ve ever encountered. Contact me now for a free review of your situation. Don’t be a statistic. Get affordable help now! DR JAMES has an experience in treating and solving most problems and complications affecting the majority of people among the populations all over the world. If you have been suffering with a lot of difficulties and blinded by not knowing what to do about it ,It is time to give your self a question that why others are happy and successful all the time in their lives why does this happiness not apply to you? Take the time to consult and find out how DR JAMES can help make your life a success. Moreover, if you have ever tried other doctors/healers before, then try this holistic professional healer with his 100% genuine services. He is the best! DR JAMES uses Ancestral Spirits to find solutions to life’s challenges. This Spiritual Guru has traveled widely and solved many mysterious issues. Am born with mystical powers and can make you communicate any time with the Spiritual world!!!! I give free advice but as I am very busy (many email me) I ONLY ANSWER ONCE! So to really give you the best help possible, I need you to include as much information about yourself, the situation and what you want help with. He uses strong magic spells as well as powerful ancestors. Get healed today by this greatest miracle doctor who has healed many people through his experienced ancestral life. Join the rest of the world to cerebrate his miracle healings. He can even read and tell you your problems before you say any thing to him. He can connect you to talk to the spirit of a deceased of your family member or friend. .He can also tell you your future through reading you palm, playcard, a magic mirror/water. He uses many ways of healing just to make sure that he satisfies his clients all over the world. DR JAMES is the only traditional healer who fully corresponds with all religious beliefs. Remember your health is your wealth!!!!! Get help to day and stop a misery life Regardless of your background, regardless of your beliefs, the ancient art of witchcraft embraces you. Once you open your heart and mind to this awesome power, miraculous changes in your life could bring you instant love, instant happiness! Witchcraft could reverse a current, turn the tide, alter the shape of the mountain. If it could do all this, imagine what it may do for you? Welcome to the World of african Witchcraft I am a High-Priest, who specializes in powerful ancient Haitian Voodoo spells and curses. I perform a variety of voodoo rituals that have been proven to work time and again, and that consistently channel powerful forces to change people’s lives for the better…or in the case of curses, to cause extremely negative things to happen to the targeted person. The forces at work behind what I do are not easily understood by the average person, but the consistent results. DR JAMES Call: +27790293623 ____Are you heartbroken? _____Do you have financial problems? _____Do you have problems at work? _____Have you lost your way in life or do you feel the weight of the world of upon your shoulders? _____Have you lost the love of your life? _____Do you want to bring back your lost ***** within 1 day? _____Are there people intentionally standing in your way? Do you feel cursed or bewitched? _____Do you want success in your life? _____Get money on your account same day any amount done using my spiritual powers. _____Troubled relationships _____Do you want to Win court cases? _____You want divorce or you want to destroy divorce. _____Bring back lost or ****** property. _____Business customer attraction. Cleansing homes, business and cars, Family and business protection. _____Stop drinking and smoking. today! Call: DR JAMES +27790293623
Helpful (0)
|Replies (0)fA
fazirahine A
1 reviews | Active since Jan 2020
27 Jan 2025, 22:59
LOVE SPELL CASTER ? +27790293623SPIRITUAL HEALER / *** & ******* spell/, Death & Revenge Spells IN Uganda, South africa Nairobi, Naivasha, Taitaveta, Bungoma Riftvalley, garisa Wajir, Kisi, Nakuru, bungoma, Western Mombasa, Dodama, Mombasa, Kampala
+27790293623} 100% Guaranteed & Affordable. Private & Confidential with Immediate Results. Welcome to DR JAMES in South Africa the only one who heals and solves all failed /unfinished problems from other healers & sangomas. Stop suffering today! Change your life and archive your goals. No matter whom you are or religion you believe in, this type of treatment may be the only solutions to your problems with your long illness. Try this; you will see a better change! If you have tried many doctors/healers with no progress, Just visit him to help you and he never fails. My works is a mixture of African traditional spiritualism, psychic powers, rituals, native healing, spell casting, all of which are designed to take care of whatever adversity you may face. Have you been searching all over Internet to find a professional and real spell caster? If your answer to these questions are “YES”, then you have come to the right place! CONTACT ME I’m determined to offer what you’re seeking: From love spells to Luck spells and protection spells. I provide the most authentic spells you’ve ever encountered. Contact me now for a free review of your situation. Don’t be a statistic. Get affordable help now! DR JAMES has an experience in treating and solving most problems and complications affecting the majority of people among the populations all over the world. If you have been suffering with a lot of difficulties and blinded by not knowing what to do about it ,It is time to give your self a question that why others are happy and successful all the time in their lives why does this happiness not apply to you? Take the time to consult and find out how DR JAMES can help make your life a success. Moreover, if you have ever tried other doctors/healers before, then try this holistic professional healer with his 100% genuine services. He is the best! DR JAMES uses Ancestral Spirits to find solutions to life’s challenges. This Spiritual Guru has traveled widely and solved many mysterious issues. Am born with mystical powers and can make you communicate any time with the Spiritual world!!!! I give free advice but as I am very busy (many email me) I ONLY ANSWER ONCE! So to really give you the best help possible, I need you to include as much information about yourself, the situation and what you want help with. He uses strong magic spells as well as powerful ancestors. Get healed today by this greatest miracle doctor who has healed many people through his experienced ancestral life. Join the rest of the world to cerebrate his miracle healings. He can even read and tell you your problems before you say any thing to him. He can connect you to talk to the spirit of a deceased of your family member or friend. .He can also tell you your future through reading you palm, playcard, a magic mirror/water. He uses many ways of healing just to make sure that he satisfies his clients all over the world. DR JAMES is the only traditional healer who fully corresponds with all religious beliefs. Remember your health is your wealth!!!!! Get help to day and stop a misery life Regardless of your background, regardless of your beliefs, the ancient art of witchcraft embraces you. Once you open your heart and mind to this awesome power, miraculous changes in your life could bring you instant love, instant happiness! Witchcraft could reverse a current, turn the tide, alter the shape of the mountain. If it could do all this, imagine what it may do for you? Welcome to the World of african Witchcraft I am a High-Priest, who specializes in powerful ancient Haitian Voodoo spells and curses. I perform a variety of voodoo rituals that have been proven to work time and again, and that consistently channel powerful forces to change people’s lives for the better…or in the case of curses, to cause extremely negative things to happen to the targeted person. The forces at work behind what I do are not easily understood by the average person, but the consistent results. DR JAMES Call: +27790293623 ____Are you heartbroken? _____Do you have financial problems? _____Do you have problems at work? _____Have you lost your way in life or do you feel the weight of the world of upon your shoulders? _____Have you lost the love of your life? _____Do you want to bring back your lost ***** within 1 day? _____Are there people intentionally standing in your way? Do you feel cursed or bewitched? _____Do you want success in your life? _____Get money on your account same day any amount done using my spiritual powers. _____Troubled relationships _____Do you want to Win court cases? _____You want divorce or you want to destroy divorce. _____Bring back lost or ****** property. _____Business customer attraction. Cleansing homes, business and cars, Family and business protection. _____Stop drinking and smoking. today! Call: DR JAMES +27790293623
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Replies (0)MT
CB
Caroline B
1 reviews | Active since Jan 2020
17 Oct 2024, 12:40
Honda Amaze Rust bucket
In 2019 I bought a brand new Honda Amaze. A car for me to retire with. A month after purchase I discovered a rust spot on the inside of the front drivers door. I took it to Cape Town office asking for a new car, which was refused. Instead they came out as I stood waiting, buffed it, put some treatment on it and that was that. Shortly afterwards my car was covered with pin head rust spots.... it was taken in and auto armnour did a buffing treatment of the car. At 4 years old the car was taken in by Honda cape town with rust all over the car from the doors, body, under the spare wheel and multiple in the engine were treated , and the car painted. A year later I am sitting with 3 small chips which are solidly rusting and a newly discovered rust spot on the side of the boot lid. I have been told by honda cape town that the spots were caused by chipping of the paint were not their concern. I have been the prowd owner of numerous cars over the span of my life, and have never had a car that rusts like this one, even with chips. I have been told by a numer of people in the industry that these are India produced cars , and they are renowned for rusting!!! Where does that leave me? With a rust bucket of a car, that seems to chip when you look at it, questionable paintwork, and priming. And poor back up service. I have retired and facing a quote of R11000 to fix 3 pin head chips, though that will increase with the addition of the boot lid spot found. My reason for writing this, to warn anyone that may be considering buying a Honda Amaze made in India.
Helpful (0)
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Caroline B
1 reviews | Active since Jan 2020
17 Oct 2024, 12:40
Honda Amaze Rust bucket
In 2019 I bought a brand new Honda Amaze. A car for me to retire with. A month after purchase I discovered a rust spot on the inside of the front drivers door. I took it to Cape Town office asking for a new car, which was refused. Instead they came out as I stood waiting, buffed it, put some treatment on it and that was that. Shortly afterwards my car was covered with pin head rust spots.... it was taken in and auto armnour did a buffing treatment of the car. At 4 years old the car was taken in by Honda cape town with rust all over the car from the doors, body, under the spare wheel and multiple in the engine were treated , and the car painted. A year later I am sitting with 3 small chips which are solidly rusting and a newly discovered rust spot on the side of the boot lid. I have been told by honda cape town that the spots were caused by chipping of the paint were not their concern. I have been the prowd owner of numerous cars over the span of my life, and have never had a car that rusts like this one, even with chips. I have been told by a numer of people in the industry that these are India produced cars , and they are renowned for rusting!!! Where does that leave me? With a rust bucket of a car, that seems to chip when you look at it, questionable paintwork, and priming. And poor back up service. I have retired and facing a quote of R11000 to fix 3 pin head chips, though that will increase with the addition of the boot lid spot found. My reason for writing this, to warn anyone that may be considering buying a Honda Amaze made in India.
0
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