HR
HouseME Rentals
Claimed Business
HR
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
SA
Stefan A
1 reviews | Active since Jan 2020
13 May 2021, 17:30
STEALING, LYING AND SCUM
Thieves and scum. I have been asking for my deposit since feb when my lease ended. I never missed my rent once and yet they had my water and electricity cut twice. They are dogs. I want my 12500 + interest.
Helpful (0)
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Stefan A
1 reviews | Active since Jan 2020
13 May 2021, 17:30
STEALING, LYING AND SCUM
Thieves and scum. I have been asking for my deposit since feb when my lease ended. I never missed my rent once and yet they had my water and electricity cut twice. They are dogs. I want my 12500 + interest.
0
Replies (0)SZ
Sibongile Z
1 reviews | Active since Jan 2020
11 May 2021, 15:16
Bunch of thieves
THIEVES!!!! I still haven't been paid my May rental and it's the 11th of the month.
Helpful (0)
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Sibongile Z
1 reviews | Active since Jan 2020
11 May 2021, 15:16
Bunch of thieves
THIEVES!!!! I still haven't been paid my May rental and it's the 11th of the month.
0
Replies (0)KC
Katlego C
1 reviews | Active since Jan 2020
24 Mar 2021, 11:43
Ignoring calls and emails
I have been engaging with HouseMe for over a month on them paying me out my tenant's deposit cause rent payment was not maid the last month before she moved out. I have sent countless emails and have made several attempts at calling but I am not getting ant response. Their inability to not communicate effectively is one of the most frustrating things about them.
Helpful (0)
|Replies (0)KC
Katlego C
1 reviews | Active since Jan 2020
24 Mar 2021, 11:43
Ignoring calls and emails
I have been engaging with HouseMe for over a month on them paying me out my tenant's deposit cause rent payment was not maid the last month before she moved out. I have sent countless emails and have made several attempts at calling but I am not getting ant response. Their inability to not communicate effectively is one of the most frustrating things about them.
0
Replies (0)LM
Lefa M
1 reviews | Active since Jan 2020
26 Feb 2021, 15:58
LANDLORDS STEER CLEAR!
Our introduction of bad service from houseme began after our flat was tenated and the first rent was to be paid into our account. The first rent payment was made 10 days after the promised 7th of each month, which I had to enquire about and threaten to leave before it was paid. Then the cherry on top, was when the tenant cancelled their lease early. The lack of communication from Houseme through out this process was appalling. Myself and the tenant had to keep emailing them every week to get feedback on next steps. The tenant found a replacement so they don't have to pay two months rent required by law, and after indicating to Houseme this, there was again silence. After a week we had to again remind them of the pending applicant which they then added to the flat profile indicating that vetting is in process. Long story short, 3 days before the tenant had to move out we were informed that the applicant had not been vetted and Houseme will be stopping their service to find tenants for landlords and they will not be vetting the applicant we must sort ourselves out. So much for customer service... It's now 2 days before tenant has to move out, its Friday after 12 that i get these news, what is one to do in such a situation? Had Houseme told me this information at the beginning of the month, I would have made alternative arrangements with another company had we been informed in time. My advise stay away, because although they make sense on paper, the service is far from perfect.
Helpful (0)
|Replies (0)LM
Lefa M
1 reviews | Active since Jan 2020
26 Feb 2021, 15:58
LANDLORDS STEER CLEAR!
Our introduction of bad service from houseme began after our flat was tenated and the first rent was to be paid into our account. The first rent payment was made 10 days after the promised 7th of each month, which I had to enquire about and threaten to leave before it was paid. Then the cherry on top, was when the tenant cancelled their lease early. The lack of communication from Houseme through out this process was appalling. Myself and the tenant had to keep emailing them every week to get feedback on next steps. The tenant found a replacement so they don't have to pay two months rent required by law, and after indicating to Houseme this, there was again silence. After a week we had to again remind them of the pending applicant which they then added to the flat profile indicating that vetting is in process. Long story short, 3 days before the tenant had to move out we were informed that the applicant had not been vetted and Houseme will be stopping their service to find tenants for landlords and they will not be vetting the applicant we must sort ourselves out. So much for customer service... It's now 2 days before tenant has to move out, its Friday after 12 that i get these news, what is one to do in such a situation? Had Houseme told me this information at the beginning of the month, I would have made alternative arrangements with another company had we been informed in time. My advise stay away, because although they make sense on paper, the service is far from perfect.
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Replies (0)SA
Stefan A
1 reviews | Active since Jan 2020
21 Feb 2021, 05:35
If you enjoy ****, choose House Me.
If I could give zero i would. The worst possible rental company ever dealt with. Can't speak to anyone, worst repairs done when the property is falling apart. You can't actually speak to anyone.
Helpful (0)
|Replies (0)SA
Stefan A
1 reviews | Active since Jan 2020
21 Feb 2021, 05:35
If you enjoy ****, choose House Me.
If I could give zero i would. The worst possible rental company ever dealt with. Can't speak to anyone, worst repairs done when the property is falling apart. You can't actually speak to anyone.
0
Replies (0)A
AM
Aphiwe M
1 reviews | Active since Jan 2020
10 Feb 2021, 06:10
Horrible Landlord!
I rented a home with this company and they never ever bothered to try and intervene when the landlord took 70% of my deposit. The landlord basically is a heartless horrible human being! HouseMe rental absolutely does not care about their reputation. This whole thing is a SCAM!
Helpful (0)
|Replies (0)AM
Aphiwe M
1 reviews | Active since Jan 2020
10 Feb 2021, 06:10
Horrible Landlord!
I rented a home with this company and they never ever bothered to try and intervene when the landlord took 70% of my deposit. The landlord basically is a heartless horrible human being! HouseMe rental absolutely does not care about their reputation. This whole thing is a SCAM!
0
Replies (0)