Imperial Paving
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was ****med by this company. They never delivered what I ordered. They have a very clever setup where they even send you the sample, and have a professional looking website and invoicing system. But then the web of intrigue starts. The office address at 206 Voortrekker rd Cape Town is not them - its some clothing shop. At first there is no manager, but then the manager sits at the depot in Herm****. Her phone doesn't work because of connectivity problems (yeah, right). Then the crusher breaks down, then the Durban office handles things, then the Jhb office. Until they have your head spinning. And when you try pressing them, the aggression and threats come out. Typical **** behaviour. I reported them to my bank, but the account has been emptied. They trade as Stone Hub and also as Pavement Materials I believe. DO NOT DO BUSINESS WITH THESE PEOPLE. I have reported them to the police and await the outcome.
1 reviews | Active since Jan 2020
I was ****med by this company. They never delivered what I ordered. They have a very clever setup where they even send you the sample, and have a professional looking website and invoicing system. But then the web of intrigue starts. The office address at 206 Voortrekker rd Cape Town is not them - its some clothing shop. At first there is no manager, but then the manager sits at the depot in Herm****. Her phone doesn't work because of connectivity problems (yeah, right). Then the crusher breaks down, then the Durban office handles things, then the Jhb office. Until they have your head spinning. And when you try pressing them, the aggression and threats come out. Typical **** behaviour. I reported them to my bank, but the account has been emptied. They trade as Stone Hub and also as Pavement Materials I believe. DO NOT DO BUSINESS WITH THESE PEOPLE. I have reported them to the police and await the outcome.
1 reviews | Active since Jan 2020
I made a payment to imperial paving on the 02nd of October purchasing loffelstone retainer bricks,I was told it will be delivered after 2 days then when I called after 2 days they gave me stories that the truck is on its way from Durban it is supposed to be here on Monday,then Monday passed and I called on Tuesday they were talking a different language saying the truck is still at Durban and they have given me the number of someone pretending to be the driver of the truck and the guy said he is still at Durban and will not come this side anytime soon this month....guys be careful of these ****mers
1 reviews | Active since Jan 2020
I made a payment to imperial paving on the 02nd of October purchasing loffelstone retainer bricks,I was told it will be delivered after 2 days then when I called after 2 days they gave me stories that the truck is on its way from Durban it is supposed to be here on Monday,then Monday passed and I called on Tuesday they were talking a different language saying the truck is still at Durban and they have given me the number of someone pretending to be the driver of the truck and the guy said he is still at Durban and will not come this side anytime soon this month....guys be careful of these ****mers
1 reviews | Active since Jan 2020
I ordered material on 22 May and paid the full invoice. I have now cancelled the order and requested my money back. Still nothing from Cape Town office. a guy from Durban office is trying to assist me as he "feels sympathy for my circumstances. Waiting since 24 June for my refund.
1 reviews | Active since Jan 2020
I ordered material on 22 May and paid the full invoice. I have now cancelled the order and requested my money back. Still nothing from Cape Town office. a guy from Durban office is trying to assist me as he "feels sympathy for my circumstances. Waiting since 24 June for my refund.
1 reviews | Active since Jan 2020
****MERS! DO NOT PURCHASE FROM THEM! Our order was "lost" due to system being down. Weeks went by and no delivery. Then we were requested to collect the asphalt ourselves instead of being delivered (which was stated was included in the online order) I requested a refund, have sent our company banking details, and still waiting. I have been in touch with Ryan countless times over the last month to sort this out but still no refund received. I hope this review saves you from having a simi**** experience! I had to give a star rating to have review posted, obviously zero stars would actually be given.
1 reviews | Active since Jan 2020
****MERS! DO NOT PURCHASE FROM THEM! Our order was "lost" due to system being down. Weeks went by and no delivery. Then we were requested to collect the asphalt ourselves instead of being delivered (which was stated was included in the online order) I requested a refund, have sent our company banking details, and still waiting. I have been in touch with Ryan countless times over the last month to sort this out but still no refund received. I hope this review saves you from having a simi**** experience! I had to give a star rating to have review posted, obviously zero stars would actually be given.
1 reviews | Active since Jan 2020
OMG! this companies customer services stinks. As a customer I followed up almost daily to get my paving delivered. I almost wrote my money off and was about to purchase from DBN. I was not told the paving is in JHB. I asked the Q what happens if I pay and don't get my stock. Owe Ryan says he runs a business so he is reliable....BS. Almost a month later 06 of the 08 pallets arrive. So now the follow ups start all over. Eventually I bought 02 pallets from Corobrik to finish my job. The 2 pallets finally arrived 18th of June 2025. Ryan is always travelling and lets not ask Pinky any questions, she's still getting back to me. Guys its not nice bad mouthing businesses because we all want to grow BUT really now, I was stressed coz this was +16K involved. The price was good but the headache wasn't worth it. I can't explain how bad this was, I had to pay my contractor more for wasted time. I have plenty of whastapp messages and the lack of responses can give HBP. I will never recommend this company irrespective of the price, its not worth the stress. Don't get fooled by their website, its definitely a lie just to paint a good picture but is not paired with the honesty and trust. That's my experience, wish I could attached my messages as screenshots.
1 reviews | Active since Jan 2020
OMG! this companies customer services stinks. As a customer I followed up almost daily to get my paving delivered. I almost wrote my money off and was about to purchase from DBN. I was not told the paving is in JHB. I asked the Q what happens if I pay and don't get my stock. Owe Ryan says he runs a business so he is reliable....BS. Almost a month later 06 of the 08 pallets arrive. So now the follow ups start all over. Eventually I bought 02 pallets from Corobrik to finish my job. The 2 pallets finally arrived 18th of June 2025. Ryan is always travelling and lets not ask Pinky any questions, she's still getting back to me. Guys its not nice bad mouthing businesses because we all want to grow BUT really now, I was stressed coz this was +16K involved. The price was good but the headache wasn't worth it. I can't explain how bad this was, I had to pay my contractor more for wasted time. I have plenty of whastapp messages and the lack of responses can give HBP. I will never recommend this company irrespective of the price, its not worth the stress. Don't get fooled by their website, its definitely a lie just to paint a good picture but is not paired with the honesty and trust. That's my experience, wish I could attached my messages as screenshots.
1 reviews | Active since Jan 2020
Hi Guys > > I placed n order and paid for it in full on 22 May 2025. Order number > 13501. I have been dealing with Ryan 0n 0661107155. He has said the > product was not in stock in Cape Town but has been couriered?? I have > been phoning 011 568660 and asking Jerry for assistance but no > response. Yesterday I got hold of Anna on +2721300584 and again this > morning. Still no response. Is 4 weeks normal for deliveries? On Friday I got a call from a Durban employee trying to help me and said the onliine business was a mess and he would ask Simon the Cape Town operations Manager to contact me but nothing.
1 reviews | Active since Jan 2020
Hi Guys > > I placed n order and paid for it in full on 22 May 2025. Order number > 13501. I have been dealing with Ryan 0n 0661107155. He has said the > product was not in stock in Cape Town but has been couriered?? I have > been phoning 011 568660 and asking Jerry for assistance but no > response. Yesterday I got hold of Anna on +2721300584 and again this > morning. Still no response. Is 4 weeks normal for deliveries? On Friday I got a call from a Durban employee trying to help me and said the onliine business was a mess and he would ask Simon the Cape Town operations Manager to contact me but nothing.
1 reviews | Active since Jan 2020
Tavi Naidoo from Imperial Paving and now operating under the name Simunye Home Improvement, Landscaping and Paving was paid a deposit to supply new paving work and restore some old paving, to date all that he has managed to complete is removal of existing paving and left my property in a mess. For the last 3 months I would receive an sms from Tavi on a Friday to say he is starting the next Monday but never keeps to his promise. Beware of Tavi Naidoo, operating under any company name, he will take your money and run.
1 reviews | Active since Jan 2020
Tavi Naidoo from Imperial Paving and now operating under the name Simunye Home Improvement, Landscaping and Paving was paid a deposit to supply new paving work and restore some old paving, to date all that he has managed to complete is removal of existing paving and left my property in a mess. For the last 3 months I would receive an sms from Tavi on a Friday to say he is starting the next Monday but never keeps to his promise. Beware of Tavi Naidoo, operating under any company name, he will take your money and run.
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